27: Hometown Pharmacies; Defining Excellence and Success - a podcast by GNP Connect

Join our host Paul Dunne as he explores Hometown Pharmacies drive for excellence and success with the Owner, Ted Grothe and the Director of Operations, Chris Noth. As a result of their “Critical Driver” methodology, they have seen marked increases in OTC sales, DME Rx/patient and MedSync – all DURING the COVID pandemic.

Unlike many operations, where we can get lost in the day to day, Hometown uses their resources to strategize and plan for what the future could bring. Ted and Chris go into detail about their execution with several team tactics, to take care of their patients and staff all while still growing the business.

Lastly, learn about their thoughts on mentorship, implementation, and accountability culture. They use specific strategies to achieve their success and stretch employees in new areas to continue growth in new skill sets.

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