Ep. 18 Having a flawless experience for 3 visits minimum! - a podcast by GaryVee Club

With a restaurant as an example.

1st time customer 40% retention

2nd time customer 40% retention

3rd time customer 70% retention

It’s about keeping customers layers deep, not just new, but layers deep…

What if you created a flawless experience for 7 visits deep…

10 visits…

Every visit…

What if even your bad experiences become flawless in the customers eyes because of how you create solutions?

That customer becomes a customer for life!

Loving the customer as yourself.

Taking it a step further and making your customer the marketer…

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