Podcasts by HBS Managing the Future of Work
Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
Further podcasts by Harvard Business School
Podcast on the topic Wirtschaft
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Revelio Labs’ Ben Zweig on creating a universal HR database from 2023-12-13T11:00
Do we need new terms and frameworks to capture important data about fast-changing labor markets? As the volume of workforce data increases, so does the strategic value of marke...
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Why employers need to tune in to worker preferences from 2023-11-29T11:00
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Euan Blair on workforce development: College is broken. Apprenticeships deliver. from 2023-11-15T11:00
Episode 200: The founder and CEO of UK-based unicorn Multiverse makes the case for the earn-and-learn model. Arguing that the college advantage is oversold and overpriced, Blai...
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Deloitte's Dan Helfrich on consulting in the post-Covid, AI-inflected new normal from 2023-11-01T10:00
How do a culture of open debate and prioritizing work-life balance help the firm navigate change while advising others on how to do the same?
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Defining experience: How micro internships build skills and boost productivity from 2023-10-18T10:00
Can short knowledge-work gigs improve the college-to-career transition? Jeffrey Moss, Founder and CEO of intermediary Parker Dewey explains.
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Workplace transformation: Gallup plumbs the new normal from 2023-10-04T10:00
If there’s no going back to pre-Covid, 9-to-5 workplace routines, what’s the new management playbook? Gallup’s Listen
The EEOC’s Keith Sonderling on job fairness in the age of AI from 2023-09-20T10:00
The U.S. Equal Employment Opportunity Commission (EEOC) has a broad mandate, policing discrimination in all aspects of employment. How does artificial intelligence (AI) change ...
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Chike Aguh on government innovation in workforce development from 2023-09-06T10:00
How can government boost competitiveness and spur the creation of good jobs while protecting worker rights and promoting equity? The former Chief Innovation Officer in the U.S....
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The case for investing in the apprenticeship model from 2023-08-23T10:00
Achieve Partners' Ryan Craig on expanding the earn-as-you-learn ecosystem to boost workforce skills while increasing up...
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Complex systems: From supply chains to artificial intelligence from 2023-08-09T10:00
Can the U.S. reshore its way to stability and security? How will AI reshape the workforce and higher education? Yossi Sheffi, Listen
Resilient Coders' formula for a diverse tech workforce from 2023-07-26T10:00
How durable are<...
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How SkillUp signposts pathways to good jobs from 2023-07-12T10:00
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Volvo Cars retools its talent strategy for an EV future from 2023-06-28T10:00
The shift to electric vehi...
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Harvard’s Project on Workforce: Charting college’s employment pathways from 2023-06-14T10:30
Professor David Deming of the Harvard Kennedy School, co-director of the Harvard Project on Workforce, breaks down the project's College-to-Jobs playbook and interactive map.
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Changing the skills narrative: Opportunity@Work’s Byron Auguste from 2023-06-07T10:00
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Assessing AI-boosted background checks; fair-chance hiring from 2023-05-31T10:00
Background checks are getting easier and faster to carry out, even as a continuous process. Is that a good thing? Checkr CEO & co-founder Daniel Yanisse on constructive, respon...
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How LinkedIn parses talent, skills, and diversity from 2023-05-17T10:00
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Workforce coverage: How Zurich Insurance protects its skills base from 2023-05-03T10:00
The insurance industry is playing catch-up on the digitalization front while at the same time looking to maintain and replenish the expertise of its aging workforce. Can an int...
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Turning tacit knowledge and weak ties into real opportunity from 2023-04-19T10:00
“It’s who you know as much as what you know” has an unpromising ring amid rising inequality and social fragmentation. Nonprofit Climb Hire aims to help low-income workers advan...
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Point-of-work transactions: How Mastercard connects its employees with opportunities from 2023-04-12T10:00
Mastercard kick-started its internal talent marketplace in response to the pandemic, ramping up from a manual system to a digital platform from start-up Gloat. Lessons learned,...
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Richard Reeves on gender equity, Part 2: Work-life, learning from 2023-04-05T10:00
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Richard Reeves on gender equity, Part 1: Addressing male struggles from 2023-03-29T10:00
Brookings scholar Richard V. Reeves makes the case for tailoring school and employment opportunities to the realities of boys and men.
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Delta Dental’s Sarah Chavarria on the value of communication from 2023-03-22T10:00
It’s a simple formula but hard to get right. By tuning in to what’s happening throughout the organization, asking the right questions, and listening carefully, leaders can fost...
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How to upgrade the community college talent supply chain from 2023-03-15T10:00
What will it take to get two-year institutions and employers on the same page? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host Bill Kerr to discus...
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Bankable skills: Goldman Sachs CIO Marco Argenti on the emerging tech-business talent model from 2023-03-08T11:00
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Guest Appearance: Joseph Fuller on the Q Factor podcast from 2023-03-01T11:00
Managing the Future of Work co-chair and podcast co-host Joseph Fuller Listen
Mark Peters: How altruistic employee assistance pays off from 2023-02-22T11:00
Beyond a paycheck, how much do employers owe their workers? A business alliance focused on employee assistance has had success in hel...
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Gregory Washington on the relevance of George Mason from 2023-02-15T11:00
The crisis in higher education argues for a more expansive approach to academics, workforce, and business development, according to the head of Virginia’s largest public univer...
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Skills engine: An update on Google’s role as training provider from 2023-02-08T11:00
What’s the strategy behind the tech giant’s expanding portfolio of certificate programs and partnerships? Lisa Gevelber, founder of Grow with Google, on boosting prospects for ...
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Good jobs as good cause: The philanthropy of upward mobility from 2023-02-01T11:00
Rachel Korberg, Executive Director of the Families and Workers Fund, on the collaborative philanthropy model, public-private partnerships, defining good jobs, and the business case for creating ...
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Extra credit: Reach University’s apprenticeship-to-degree model from 2023-01-25T11:00
In combining upskilling through on-the-job training with tailored online courses, Reach helps school districts develop faculty internally. Founder and chancellor Mallory Dwinal-Palisch breaks do...
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AI: The good, the bad, and the transformative from 2023-01-18T11:00
Is it too late to secure the guardrails? More and more businesses are turning to AI for its efficiencies and revolutionary potential, but its proliferation has sparked widespread skepticism and ...
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How federal stimulus can break new ground on economic development and good jobs from 2023-01-11T11:00
American Rescue Plan program director Todd Fisher on the complex business of steering billions in investments to build up talent pipelines along with local and regional economies.
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Amplifying frontline worker voice to boost productivity from 2022-12-21T11:00
When workers can vote with their feet polling their views can reduce turnover and increase engagement. WorkStep co-founder and CEO, Dan Johnston on making frontline work a better proposition for...
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Abby Falik on Global Citizen Year and finding purpose from 2022-12-14T11:00
HBS grad Abby Falik founded Global Citizen Year to cultivate young leaders through a gap year of cultural immersion and community projects in developing countries. She's looking to promote HR pr...
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The digital "help wanted" sign. Can AI improve hourly staffing? from 2022-12-07T11:00
Instawork Co-Founder and CEO Sumir Meghani on the company's shift work platform. The intermediary touts better, data-driven matches and a more efficient market. How do the algorithmic decisions ...
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Mapping the flow of knowledge, goods, and jobs from 2022-11-30T11:00
Harvard Business School professor Willy Shih provides an update on post-pandemic global trade, supply chain snags, workforce development, and the challenges of getting industrial policy right.
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The American Opportunity Index: Rating Employers on Upward Mobility from 2022-11-23T11:00
High on the list of what makes a good job is the opportunity to advance. How well do Fortune 250 firms deliver on this, particularly for non-college graduates? Co-creators of the American Opport...
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Cal Newport on knowledge work, Part 2: “Slow productivity” from 2022-11-16T11:00
The rest of Joe Fuller’s conversation with computer scientist, author, and New Yorker magazine contributing writer Cal Newport. Just what is productive knowledge work and how do you measure it? ...
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Cal Newport on knowledge work, Part 1: The concentration deficit from 2022-11-09T11:00
Computer scientist, author, and New Yorker writer Cal Newport argues that the way we organize cognitive work ignores basic neuroscience. Also: how th...
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Sprawling ambition: Jonathan Webb on AppHarvest’s bid to transform agriculture from 2022-10-26T10:00
The ag tech firm’s founder talks about large-scale indoor farming’s potential for food security, climate change adaptation, and economic renewal.
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CodePath’s Michael Ellison: How reverse engineering can diversify the tech talent pipeline from 2022-10-12T10:00
There are no quick fixes when it comes to opening the tech workforce to underrepresented groups, according to CodePath’s co-founder and CEO. The solution, he argues, is a carefully calibrated en...
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SAP's Sabine Bendiek on workforce strategy from 2022-09-28T10:00
As businesses struggle with post-Covid workplace models, supply chain snags, and the increasing demand for digital skills, workforce strategy is more crucial than ever. SAP Chief People and Oper...
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Packaging skills: FedEx Services’ flexible work strategy from 2022-09-14T01:38:52
The pandemic and supply chain crisis are reshaping the package delivery business. What are the staffing implications and what does it mean for the logistics of work? Mike Lauderdale, VP of Human...
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Credly's Jonathan Finkelstein on the evolving language of skills from 2022-08-31T10:00
As work is recast in terms of skills and credentials, is the labor market awash in too much information? Credly's founder and CEO argues that more detail--verified and expressed in a standard ta...
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Rolls-Royce: Re-engineering work while retaining institutional knowledge from 2022-08-17T10:00
As it adapts to a changing talent landscape, Rolls-Royce is experimenting with new modes of hiring, training, and managing while working to safeguard a century of accumulated wisdom. HR leader S...
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Working poor to upwardly mobile: Merit America’s formula for change from 2022-08-03T10:00
What does it take to move the needle on inequality and promote economic mobility? To help workers stuck in low-wage jobs, build career programs around their economic and social realities and foc...
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MOOC to graduate degree: What the 2U, edX merger means for higher ed and skills building from 2022-07-20T12:23:46
Edtech firm 2U's acquisiti...
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Can we automate our way to better decision making? from 2022-07-06T10:00
The pandemic has forced organizational change and spurred the development of new business models. It’s also prompted workers and the public to reexamine their relationships with businesses. Juer...
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Reshma Saujani on recoding work for gender equity from 2022-06-22T10:00
If it’s cool for girls to code, why aren’t more women working in technology? And why are working mothers in all sectors finding it difficult to establish and maintain careers? Reshma Saujani, fo...
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Dropbox founder Drew Houston on streamlining the digital workspace from 2022-06-08T10:00
Is work-life balance possible when you’re always connected? The pandemic has forced advances in the digital underpinnings of remote and hybrid work. Dropbox has added apps and organizational adv...
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Wholesale upskilling: Walmart’s workforce value proposition from 2022-05-26T10:00
Businesses are getting strategic about s...
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Virtually present: Meta’s vision for the hybrid workplace from 2022-05-11T10:00
The pandemic has forced businesses to reassess how, where, and when work gets done. The competition to provision this transformation is intense. Facebook parent Meta is looking to bridge the com...
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Can Handshake’s endless college job fair democratize employment? from 2022-05-04T10:00
The pandemic has underscored the value of distance learning and remote work and bolstered the case for virtualizing the college-to-career connection. Over the past decade, Handshake has establis...
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Building back a better supported federal workforce from 2022-04-27T10:00
Government work has gotten a bad rap of late, even as it’s arguably more essential than ever. Can a labor-friendly administration jump-start the modernization and rejuvenation of the federal wor...
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Micha Kaufman on the new terms of the talent bargain from 2022-04-13T10:00
The pandemic took remote work mainstream. This gave a boost to online platforms for freelance professionals and highly skilled workers. Micha Kaufman, founder and CEO of Fiverr, explains how bus...
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Working with software robots from 2022-03-30T10:00
How far up the white-collar value chain is automation pushing and what's the optimal mix of human and machine intelligence? Bill Kerr interviews Daniel Dines, co-founder and CEO of robotic proce...
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Iron Mountain's hybrid workforce transformation from 2022-03-09T11:00
How do you manage a digital transformation while steering a heavily frontline business through a pandemic? Iron Mountain CHRO Edward Greene explains how the 70-year-old records management compan...
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MFW research: Rethinking low-wage work from 2022-02-23T11:00
What's the business case for upgrading low-wage, high-turnover jobs? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to unpack the project's recent repo...
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Goodwill’s Steve Preston on how to upcycle career prospects from 2022-02-09T11:00
Goodwill Industries International may be synonymous with thrifting but the 120-year-old nonprofit is a major provider of workforce development and skills training. President and CEO, Steve Prest...
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Josh Bersin on why CHROs are at the center of the action from 2022-01-26T11:00
HR is reinventing itself on the fly and under increasing pressure. HR expert Josh Bersin explains how the field is adapting to play a more varied and strategic role amid economic, technological,...
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Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs from 2022-01-12T11:00
In its 75 years, Kelly Services has gone from temp agency to skills broker, outsourcing firm, workforce development provider, and source of labor market research. CEO Peter Quigley discusses how...
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SHRM’s Johnny C. Taylor Jr. on updating the HR playbook from 2021-12-15T11:00
How well is HR heeding its own advice to workers and reinventing itself to remain relevant and productive? Society for Human Resource Management president and CEO, Johnny C. Taylor Jr., on the i...
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Hubert Joly on humanizing the profit motive from 2021-12-01T11:00
Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlea...
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Lisa Cook on why inclusion benefits the economy and economics from 2021-11-17T11:00
Economist Lisa Cook discusses her pioneering work on the cost of exclusion—the economic consequences of innovation lost due to racism and sexism. The versatile scholar and policy expert also ref...
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Workforce continuity as competitive advantage from 2021-11-03T10:00
Barak Eilam, CEO of customer-service AI vendor NICE, explains how fostering careers and promoting diversity helps attract tech talent.
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Bringing hidden workers into focus from 2021-10-20T10:00
If workers are in short supply, why do employers continue to use digital gatekeepers that screen out millions of capable individuals? Joe Fuller joins his Managing the Future of Work co-chair an...
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Slack’s Brian Elliott: Digital-first elevates output and diversity from 2021-10-06T10:00
Slack is a mainstay of remote work. But when Covid-19 hit the company behind the software had to pivot from an in-person orientation to digital-first. VP Brian Elliott, leader of the firm’s Futu...
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Guest appearance: Joe Fuller on Enrollment Growth University from 2021-09-22T10:00
Managing the Future of Work project co-chair and podcast co-host, Joe Fuller joins Eric Olsen on Helix Education's Enrollment Growth University. How can colleges address the middle skills gap wh...
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Cultivating an organizational growth mindset from 2021-09-08T10:00
“Tiger” Tyagarajan, CEO of professional services firm Genpact, on post-Covid workforce challenges, how to foster a culture of adaptability, and the imperative and benefits of diversity.
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Coursera: From virtual lecture hall to platform for lifelong learning from 2021-08-25T10:00
Coursera Chief Enterprise Officer, Leah Belsky, on how online education is facilitating workforce development, mitigating Covid job losses, promoting diversity, transforming teaching, and enabli...
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How to make hiring more equitable from 2021-08-11T10:00
Harvard sociologist David Pedulla unpacks the hiring process. How do race, gender, and work history influence the gatekeepers? What assumptions guide their decision-making and how can social sci...
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Veeva’s distributed approach to building institutional knowledge and shared culture from 2021-07-28T10:00
Life sciences cloud software company Veeva's origins as a highly decentralized organization and its early adoption of video conferencing paid off when Covid-19 forced the switch to remote work. ...
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People analytics: Getting from data to meaningful impact from 2021-07-14T10:00
Can social science and big data help organizations have constructive conversations with their employees? People analytics is being put to the test as businesses grapple with the pandemic, remote...
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Infrastructure: Upgrading the US labor statistics system from 2021-06-30T10:00
Former Bureau of Labor Statistics commissioner Erica Groshen on how better data gathering can improve careers and the economy and why it’s important to keep politics out of federal statistical r...
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Taking stock of Eastern Bank’s expansive community banking model from 2021-06-16T10:00
Eastern Bank is betting that bigger is better when it comes to serving small businesses and supporting local communities and philanthropic causes. Until recently the oldest and largest mutual ba...
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AI-assisted language translation: Context is king from 2021-06-02T10:00
Translators aren’t headed for obsolescence just yet. Computer-assisted language translation has come a long way, but for many jobs, you’ll still need a human in the loop to avoid inaccuracies, t...
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Guest appearance: Joe Fuller on State of Independence from 2021-05-19T10:00
Managing the Future of Work project co-chair and podcast co-host, Joe Fuller joins Aassia Haq on MBO Partners’ State of Independence. What does the post-Covid workforce look like, and w...
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US plans for AI primacy from 2021-05-05T10:00
As the US vies with global AI rivals for technological and strategic advantage, where will it find the human brainpower and skilled labor...
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Architect Stefan Behnisch on designing for a changing workforce from 2021-04-21T10:00
Many architects are looking for work these days but the profession as a whole is influencing the future of work writ large. Architecture is shaped by the tension between the creative process and...
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Social Finance: trainers make the grade when students get good jobs from 2021-04-08T00:22:12
Social Finance has deftly aligned incentives around skills training. By pooling public and private resources and making job placement a shared goal, the nonprofit is providing proof of concept t...
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Spotify’s talent play: distributed, flexible, and diverse from 2021-03-24T10:00
Going into the pandemic, Spotify was well positioned for the increase in demand for streaming music and podcasts. To accommodate the surge and expand its podcast presence, the 15-year-old Swedis...
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Can AI and analytics deliver efficient, equitable skills markets? from 2021-03-10T11:00
As employers and job seekers cope with pandemic-induced disruption and uncertainty, the role of intermediary is more crucial than ever. Job platform CareerBuilder, with its two-sided skills mark...
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Factoring high-skills freelancers into the enterprise equation from 2021-02-24T11:00
Digital platforms for highly skilled freelancers are set to broker more strategic engagements for businesses needing extra capacity and flexibility. HBS and Managing the Future of Work’s Joe Ful...
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The value of knowing what you’re about: HR, diversity, and work-life balance from 2021-02-17T11:00
Self-awareness can be a strategic asset for businesses and individuals alike, says Edith Cooper. The former Goldman Sachs partner reflects on the evolution of the employer-employee relationship,...
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Parsing 5G’s potential for work and learning from 2021-02-10T11:00
As the realities of 5G wireless networking and the Internet of Things catch up to the hype, the effects are expected to be sweeping, from smart infrastructure to enhanced education and training ...
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MIT’s David Autor on engineering more equitable growth from 2021-02-03T11:00
MIT labor economist David Autor, co-chair of the Institute’s Task Force on the Work of the Future, discusses the initiative’s report, “The Work of the Future: Building Better Jobs in an Age of I...
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Reorienting work and learning around skills building from 2021-01-27T11:00
As work life morphs into an expanding series of limited engagements, education and training need to be retooled for the long haul. Workforce training expert Michelle Weise, author of the new boo...
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Safely unleashing the power of industrial robots from 2021-01-20T11:00
The idea of uncaging industrial robots may seem like a Hollywood trope, but it refers to technology that allows manufacturers to choreograph more precise and productive interplay between robots ...
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Keeping remote workers at the center of the action from 2021-01-13T11:00
Video conferencing and other communications technologies have been a lifeline for many during the Covid-19 pandemic. But they can exacerbate existing inequalities and create new ones. How can or...
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How we can avoid the robot apocalypse from 2021-01-08T11:00
As AI and automation take on more and more sophisticated tasks, being human can look like a career liability. But not when you consider inherent advantages like our capacity to collaborate, crea...
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Intermountain Healthcare: How Covid-19 catalyzes change from 2020-12-16T11:00
While hospitals battle on the frontlines of the Covid-19 pandemic, their business operations are adapting and evolving in ways that will outlast the coronavirus outbreak. Intermountain Healthcar...
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Udacity’s skills play: Closing the loop on demand and supply from 2020-12-09T11:00
As jobs give way to skills as units of work, training is following suit. Udacity’s relationships with Fortune 500 companies, universities, and national governments inform its practical online tr...
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COOP Careers: It’s what you know and who you know from 2020-12-02T11:00
Underemployment is a common trap among first-in-their-family college grads and those from low-income backgrounds and underserved communities. Kalani Leifer, founder and CEO of nonprofit COOP Car...
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PwC: Coaching change in times of crisis from 2020-11-25T11:00
Covid-19 has accelerated many organizational trends, from remote work and digitalization to automation and a growing recognition of inequalities. Consulting firms are key actors in responding to...
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WWT: IT innovation rooted in diversity and employee wellbeing from 2020-11-18T11:00
Corporate social responsibility and commitment to a local workforce can go hand-in-hand with profitability. World Wide Technology in St. Louis is managing to thrive while dealing head-on with th...
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Is survival on the post-Covid menu for restaurants? from 2020-11-11T11:00
The restaurant industry has been especially hard-hit by the Covid-19 pandemic. Restaurants quickly shifted from indoor dining to a greater reliance on online ordering, curbside pick-up, outdoor ...
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IBM P-TECH and SkillsBuild: Narrow the skills gap, broaden opportunity from 2020-11-04T11:00
Can public-private partnerships do the heavy lifting of workforce development while promoting upward mobility? And can they help underserved groups participate in a post-Covid recovery? IBM’s P-...
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Glint-LinkedIn: Worker sentiment informs management from 2020-10-28T10:00
Polling fatigue is normal in the runup to a presidential election. Employers are finding ways to tap into worker sentiment less obtrusively. Glint-LinkedIn equips firms with survey tools and AI ...
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Community colleges: AACC head Walter Bumphus on adversity and opportunity from 2020-10-21T10:00
How will US community colleges emerge from the coronavirus pandemic and the economic and social disruptions of 2020? Dr. Walter Bumphus, President and CEO of the American Association of Communit...
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Chattanooga bridges the digital divide to make online learning more equitable from 2020-10-14T10:00
For some families online learning is a rocky road. For others it’s a dead end. To address the uneven distribution of digital infrastructure, public-private partnership EdConnect provides student...
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How US community colleges can bolster the post-Covid recovery from 2020-10-07T15:25:30
The US is facing a tsunami of demand for skills training and job placement. Its 1,100 community and technical colleges offer the best institutional infrastructure and student support for the tas...
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How San Antonio’s Project Quest facilitates upward mobility from 2020-09-30T18:34:03
In confronting the economic and social crises roiling the US in late 2020, it helps to have deep roots in local communities. San Antonio’s Project Quest brings to the task decades of success in ...
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MFW guest appearance: Joe Fuller on Braintrust's "The Way Work Should Work" from 2020-09-25T21:26:35
What's in store for the gig economy and how will Covid-19 change the nature of work? Managing the Future of Work project co-chair and podcast co-host Joe Fuller was the inaugural guest on Th...
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How brain games and AI can improve HR from 2020-09-23T10:00
Can neuroscience and AI improve on traditional approaches to hiring and evaluating workers? Pymetrics’ co-founder and CEO, Frida Polli, argues that the combination is necessary to overcome inher...
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MFW guest appearance: Joe Fuller on Behind Bundle from 2020-09-18T14:00
Managing the Future of Work co-chair and podcast co-host, Joe Fuller, is a close observer of the care...
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How Covid and BLM strengthen the case for shoring up historically Black colleges from 2020-09-16T10:00
Covid-19 and the Black Lives Matter movement have focused attention on disparities in economic opportunity between Black and white America. This has added urgency to efforts to bolster Black stu...
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MFW Dispatch: Jeff Ray from 2020-09-09T10:00
The pandemic has unsurprisingly produced a sustained surge in streaming video, with consumer and enterprise use doubling year-over-year during the second quarter of 2020. Viewing on mobile devic...
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MFW Dispatch: Marissa Andrada from 2020-09-02T10:00
While adapting to the limitations imposed by the pandemic, fast food chain Chipotle is looking to emerge stronger by maintaining commitments to its workforce. As Chipotle’s chief diversity, incl...
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Braintrust takes aim at the gig platform middleman from 2020-08-27T10:00
Braintrust’s gig model gives freelancers the opportunity to keep more of what they earn and to have a say in running the platform. The not-for-profit aims to upend the status quo by replacing th...
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Cybersecurity for the post-Covid new normal of work from 2020-08-25T10:00
Covid-19 and the 2020 election stack up as unprecedented infrastructure challenges. And both raise the stakes for cybersecurity. The skills shortage in this area—estimated in the millions of wor...
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Tulsa Remote: Live here, work anywhere from 2020-08-20T10:00
Will Covid-19 empty superstar cities? While it’s too soon to say, metros outside the top tier are now in a better position to compete for talent. This plays to the strengths of programs like Tul...
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Google expands college-alternative tech skills training from 2020-08-18T10:00
The coronavirus pandemic has highlighted the shortage of workers with up-to-date digital skills. Tech titans like Amazon, Google, and Microsoft have responded with training and certification pro...
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How Guild democratizes employer-sponsored education benefits from 2020-08-13T10:00
For many workers, company-sponsored education benefits are a perk that’s hard to translate from employee handbook to reality. Guild Education bridges this gap by aligning incentives— matching st...
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Covid-19 Dispatch: Todd Oldham from 2020-08-11T10:00
Monroe Community College in Rochester, New York, is a leader in workforce development, combining original economic research, employer partnerships, and prag...
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Unilever’s workforce transformation: hard truths and help with change from 2020-08-06T10:00
Unilever is several years into a company-wide plan to revolutionize its workforce. Faced with the challenge of selling its employees on change as opportunity, the multinational offers job counse...
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Covid-19 Dispatch: Tim Rowe from 2020-08-04T10:00
The start-stop nature of business during the coronavirus pandemic demands flexibility and innovation. This is especially true for physical places of work. CIC maintains offices, shared workspace...
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Covid-19 Dispatch: Louis Gagnon from 2020-07-30T10:00
The Covid-19 pandemic is triggering widespread anxiety, depression, and addiction—deepening what many have identified as a mental health crisis. A recent study suggests that at least a quarter o...
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Covid-19 Dispatch: Kass Dawson from 2020-07-28T10:00
Covid-19 has made robots a welcome sight for many by hastening the adoption of autonomous cleaner-bots, greeters, personal assistants, burger-flippers, classroom aids, and more. SoftBank Robotic...
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Tightrope: Working-class despair and the seeds of hope from 2020-07-23T10:00
Pulitzer Prize-winning journalists Sheryl WuDunn (HBS ‘86) and Nicholas Kristof are widely recognized for their coverage of international humanitarian crises. In their recent book, Tightrope...
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Covid-19 Dispatch: Laura Morgan Roberts from 2020-07-21T10:00
How can businesses move from awareness to action on systemic racial discrimination? In a wide-ranging discussion, Laura Morgan Roberts, an organizational psychology expert and professor at the ...
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Covid-19 Dispatch: John Pepper from 2020-07-16T10:00
Is the triple bottom line a liability in a crisis? The question is anything but theoretical for John Pepper, who co-founded restaurant chain Boloco in 1997 while still in business school. The pa...
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Special Episode: Tsedal Neeley and Merck CEO Ken Frazier on vaccines, racism, and leadership from 2020-07-14T10:00
Merck Chairman and CEO, Ken Frazier—one of only four Black CEOs in the Fortune 500—joins HBS Professor Tsedal Neeley. Topics include the necessity of putting science ahead of politics in the sea...
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Beyond family leave: How help with caregiving benefits workers and employers from 2020-07-08T10:00
The pandemic underscores US workers’ need for help with caregiving obligations. HBS graduate Lindsay Jurist-Rosner founded B2B benefits company Wellthy in 2014 after realizing that her experienc...
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Covid-19 Dispatch: Tsedal Neeley from 2020-07-01T10:00
The wholesale shift to remote work in response to Covid-19 is a radical change and most organizations are scrambling to adapt to the complex realities. Harvard Business School professor Tsedal N...
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Covid-19 Dispatch: Noah Smith from 2020-06-24T10:00
In a wide-ranging conversation, Bloomberg columnist Noah Smith candidly discusses how Covid-19 has exposed many of America’s systemic weaknesses, including the underfunding of social programs an...
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Dexai: Machine learning in the kitchen from 2020-06-19T10:00
Advances in robotics have opened the way for the ultimate in smart kitchen appliances. Draper Labs spinoff, Dexai, makes the AI brains that coordinate the actions of Alfred, a robotic arm versat...
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Covid-19 Dispatch: Sal Khan from 2020-06-15T10:00
Khan Academy’s polyglot and free online courses seem tailor-made for a pandemic-struck globe. Not surprisingly, the platform has seen massive increases in signups and use. The education nonprofi...
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Covid-19 Dispatch: Stephen Kramer from 2020-06-11T10:00
Will Covid-19 overwhelm the care industry and rob workers of an essential means of maintaining work-life balance, if not simply working? With the haphazard reopening of the economy and civic lif...
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Covid -19 Dispatch: Dan Springer from 2020-06-09T10:00
As Covid-19 has made remote work the norm, DocuSign and other e-signature companies have provided the digital architecture within which parties can seal agreements and process documents. This ha...
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How the next recovery can revive upward mobility from 2020-06-05T10:00
Will Covid-19 derail ongoing efforts to provide skills training and meaningful career opportunities for the low-income workers who are bearing the brunt of the crisis? Brookings’ Marcela Escobar...
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Covid-19 Dispatch: John Barry from 2020-06-03T10:00
What lessons does the 1918 influenza pandemic offer as we respond to the coronavirus crisis? Historian and public health expert John Barry joins Joe Fuller to talk about the parallels and differ...
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Covid-19 Dispatch: Joe DeLoss from 2020-06-01T10:00
Social entrepreneur Joe DeLoss discusses how his company, Hot Chicken Takeover (HCT), has negotiated the coronavirus pandemic. As a fair-chance employer, HCT hires workers who have faced a varie...
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Covid-19 Dispatch: Dan O’Connor from 2020-05-28T10:00
Commerce expert Dan O’Connor rejoins the podcast for a special Dispatch episode. Dan draws on his experience advising leading retailers and his ongoing research on global digital platfo...
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Covid-19 Dispatch: Hayden Brown from 2020-05-26T10:00
Hayden Brown has been Upwork’s CEO since January 2020, just before the coronavirus pandemic shifted much of the workforce to working from home. Upwork is a leading platform connecting freelance ...
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How Catalant helps align workforce and work from 2020-05-22T10:00
Large firms aiming to innovate or achieve a degree of agility increasingly look for outside help. Catalant has placed itself at the crux of this dynamic by offering a project management software...
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Covid-19 Dispatch: People + Work Connect from 2020-05-20T10:00
Covid-19 has brought Great Depression-level unemployment to many economies and triggered imbalances of supply and demand as some businesses have needed to staff-up quickly. One private sector re...
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Covid-19 Dispatch: Craig Malloy from 2020-05-18T10:00
What happens when a video conferencing company has to rely on its own products for its day-to-day operations? The pandemic turned Austin, Texas-based Lifesize’s commute-to-work culture into a vi...
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Covid-19 Dispatch: Barry Schuler from 2020-05-14T10:00
The pandemic has radically altered the economic landscape and vastly complicated the VC market. Money is in short supply and start-ups need to run leaner. Consolidation looms. DFJ Growth partner...
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Covid-19 Dispatch: Karen Mills from 2020-05-11T10:00
Return guest, Harvard Business School senior fellow Karen Mills, is uniquely qualified to assert that the Covid-19 pandemic poses a greater threat to US small businesses than the Great Recession...
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Covid-19 Dispatch: Taso Du Val from 2020-05-06T18:03:30
The pandemic has increased demand for online, remote freelance and contract work. Digital labor platform Toptal provides a market for highly skilled freelancers and contractors working in such f...
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Covid-19 Dispatch: Sham Kakade from 2020-05-04T10:00
Contact tracing—mapping the spread of a virus by identifying individuals in the chain of transmission—is an essential tool in the fight to limit the damage of Covid-19. Early experience in South...
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Handicapping the global competition for talent from 2020-05-01T10:00
Post-Covid recovery will hinge on how well countries leverage talent. This lends new relevance to international business school INSEAD’s 2020 global ranking of that capacity. Released in January...
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Covid-19 Dispatch: Nick Dalton from 2020-04-29T10:00
Unilever was several years into a company-wide plan to revamp its workforce when the coronavirus flared into a pandemic. The multinational entered the crisis braced for change. Executive vice pr...
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Covid-19 Dispatch: Kent Thiry from 2020-04-27T10:00
Kent Thiry is a veteran healthcare executive with decades of experience observing public health policy and administration at both federal and state levels. He shares his assessment of why the US...
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Freelancer.com: On-demand Skills and Ideas from 2020-04-24T10:00
The Covid-19 pandemic appears to be accelerating the global workforce shift toward freelance and contract work, as it makes remote work a more attractive option. For many, the traditional employ...
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Covid-19 Dispatch: Edward Glaeser from 2020-04-22T10:00
Harvard economist Edward Glaeser is an expert on how cities function as economic engines and centers of innovation. He notes that the advantages of density in spurring creativity and productivit...
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Covid-19 Dispatch: Irfhan Rawji from 2020-04-20T10:00
Canadian entrepreneur Irfhan Rawji has insight into the pandemic’s influence on a wide range of sectors, from US companies working with global tech specialists, to startups in a variety of marke...
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Covid-19 Dispatch: Derek Thompson from 2020-04-17T10:00
In Episode 3 of the Covid-19 Dispatch series, we talk to The Atlantic’s Derek Thompson, who recently wrote about contact tracing. In the fight against Covid-19, this critical public health tool ...
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Covid-19 Dispatch: Ardine Williams from 2020-04-15T10:00
The pandemic has magnified Amazon’s role as household supply line and pushed the company to quickly adjust how it does business. The retail giant has revised scores of operating processes in res...
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Covid-19 Dispatch: Justin Wolfers from 2020-04-13T10:00
The Covid-19 pandemic has thrown more people out of work than at any time since the Great Depression, and did so with unprecedented speed. In this debut episode of the Managing the Future of Wor...
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Data-centric business: Inside the artificial intelligence factory from 2020-03-25T10:00
Artificial intelligence seems to have repealed the laws of business physics, allowing “digital native” companies to grow at the stroke of a key and cross traditional market boundaries unimpeded....
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Jobcase: Shared opportunities, collective voice from 2020-03-11T10:00
Fred Goff wants to tap the Web’s scale and connectivity to rebalance capitalism for the benefit of workers. The former hedge fund manager launched Jobcase, a workforce platform and online labor ...
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Richard Florida: the creative class in the age of the superstar city from 2020-02-26T11:00
Nearly twenty years ago, Richard Florida famously identified the “creative class,” an amalgamation of knowledge workers and those in the arts, culture, and design fields. He established creativi...
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The Purple Campaign and Vault: Taking on workplace sexual harassment post-#MeToo from 2020-02-12T11:00
Workplace sexual harassment can derail careers, depress morale, and decrease productivity. The #MeToo movement focused attention on the issue, but left companies to figure out how to address thi...
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Beyond tax breaks and subsidies: Virginia’s Amazon gambit from 2020-01-29T11:00
HBS alum Stephen Moret led Virginia’s winning proposal for Amazon’s 2019 HQ2 expansion. A crucial factor in the Commonwealth’s success was its billion-dollar commitment to developing talent, par...
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From opt-in to check-out: How digital platforms are transforming retail from 2020-01-22T11:00
Dan O’Connor, retail expert and executive-in-residence with the HBS Managing the Future of Work project, traces the evolution of retail from the corner store through big-box, e-commerce, and the...
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Unpacking Amazon’s workforce development strategy from 2020-01-08T11:00
Amazon in the summer of 2019 announced a sweeping five-year plan to bolster the skills of a third of its US workforce—close to 100,000 worker-learners. The plan includes apprenticeships, partner...
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Crisis reporting from the front lines of technology and employment from 2019-12-18T11:00
Art Bilger is sounding the alarm over systemic trends in the world of work—the mismatch of labor force skills and job requirements; automation; underemployment and structural unemployment. The W...
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How AI shifts enterprise decision-making into self-driving mode from 2019-12-11T11:00
For decades, enterprise systems vendors have promised legacy businesses virtual omniscience—decision-making informed by real-time, comprehensive views of their organizations’ activities and rele...
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Prudential’s long position on skills: fostering careers while embracing automation from 2019-12-04T11:00
Financial Services giant Prudential is pursuing a hybrid workforce strategy. It’s all-in on automation for underwriting and other data-intensive, but routine, tasks. And it looks to the labor ma...
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Rebooting the apprenticeship for tech jobs from 2019-11-27T11:00
The Washington Technology Industry Association’s Apprenti apprenticeship program is a creature of the Seattle tech industry. But since its 2015 founding, it has become a national player in the w...
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Factories without walls: How Autodesk is redesigning the work of architecture, construction, and manufacturing from 2019-11-20T11:00
Computer-aided design pioneer, Autodesk, is tightening the integration of design and production in everything from architecture to movies. This simple concept has far-reaching implications for t...
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Werk-ing the angles: how mapping work to real life can boost productivity from 2019-11-06T11:00
Werk Enterprises uses surveys and data analytics to help organize work through a set of predefined, flexible arrangements, rather than the traditional 9-to-5 in the office. This HR version of ma...
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How global trade and AI are resetting the terms of white-collar work from 2019-10-30T10:00
International trade expert and former presidential advisor, Richard Baldwin, discusses his latest book, The Globotics Upheaval: Globalization, Robotics, and the Future of Work. He argue...
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Aspen’s playbook for linking talent ecosystems and the jobs environment from 2019-10-23T10:00
The Aspen Institute has spent the past decade deconstructing how top US post-secondary schools bolster their diverse students’ work and life prospects. The nonprofit recently released its Wo...
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Handy’s CEO clears up the gig economy from 2019-10-09T10:00
Oisin Hanrahan, co-founder and CEO of home services gig platform Handy, has succeeded by finding order and opportunity in chaos. The former HBS student has navigated messy transitions, cutthroat...
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"Been” there, learned that: Immersive workplace training with virtual reality from 2019-09-25T10:00
What do sales clerks have in common with NFL quarterbacks? Apart from a competitive nature, both can benefit from VR training. Former Stanford football player Derek Belch drew on his athletic ba...
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How carefully managed career restarts can benefit individuals and employers from 2019-09-11T10:00
Life events, personal interests, and a host of other factors lead people to step...
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How teaching robots the way the world works changes the world of work from 2019-08-28T10:00
Robots aren’t necessarily primed to take over, but advances in machine learning are readying the mechanical components of the workforce for more complex and autonomous tasks. Startup Osaro speci...
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Fintech on Main Street: How small businesses are banking on new technology from 2019-08-14T10:00
Technology is changing financial institutions’ relationships with local businesses and sole proprietors, which account for half of America’s workforce. HBS professor and former head of the Small...
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The energy industry’s cooperative approach to expanding the talent pipeline from 2019-07-31T10:00
The Center for Energy Workforce Development was created in 2006 to help the industry prepare for a generational wave of retirements and to diversify its workforce. Utilities are the proverbial c...
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Advanced placement at work: a 21st Century apprenticeship model for the US from 2019-07-17T13:13:26
CareerWise Colorado is redefining job training and expanding the talent pipeline. The nonprofit apprenticeship program, patterned on the successful Swiss system, places college-track students in...
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Expanding access and conveying competencies: How Western Governors University is rethinking higher education from 2019-07-03T10:00
Western Governors University was founded in 1997 to expand access to affordable higher education and to offer instruction grounded in the requirements of the job market. WGU President and HBS al...
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Fried chicken and fresh starts: fair chance hiring as a talent strategy from 2019-06-19T10:00
More people in the US have criminal records than have graduated from college. Joe DeLoss, founder of restaurant chain Hot Chicken Takeover, argues that people with a range of life experiences th...
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Investing in innovation: boosting growth beyond superstar cities from 2019-06-05T10:00
Can a Manhattan Project on steroids revitalize languishing US regions and drive balanced economic growth? In their book Jump-Starting America: How Breakthrough Science Can Revive Economic Gr...
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From gig to gig: Thumbtack’s CEO on the challenges facing contract workers from 2019-05-22T10:00
The phrase “gig worker” often conjures an image of a driver providing a routine service for low pay. But freelancers provide services on a contracted, or “gig,” basis in a wide range of fields f...
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Prediction: How AI will affect business, work, and life from 2019-05-08T10:00
How should we think about improvements in artificial intelligence? Bill speaks with Joshua Gans, co-author of "Prediction Machines: The Simple Economics of Artificial Intelligence," whi...
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How edX is redesigning learning for the future from 2019-04-24T10:00
In a world where jobs are constantly changing, the workforce must be able to continually add skills, and receive credit for them, to remain relevant. In this episode, Joe speaks with Anant Agarw...
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The prognosis for AI-assisted radiology from 2019-04-09T10:00
Improvements in machine learning and image recognition, and gradual acceptance by regulators, have brought innovative companies the threshold of the radiology lab. Bill sits down with HBS Profes...
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How the U.S. is driving away foreign talent and what happens when American companies miss out from 2019-03-26T10:00
Foreign talent is critical to the success of American companies. But the barriers to hiring skilled foreigners are rising: increased bureaucratic scrutiny and new regulations make it harder to b...
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How Goldman Sachs is using technology to redefine banking from 2019-03-12T10:00
Goldman Sachs, a bastion of Wall Street for over 150 years, has been remaking itself using new technology. Marty Chavez, co-head of securities and former CFO, has played a key role in this trans...
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AI and the value of expertise from 2019-02-26T11:00
AI has been predicted to replace humans in professions ranging from customer service representatives to medical doctors. But many have pointed out elements of human work that would be difficult ...
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Uncertain times for global talent: News Corp's global mobility director on Brexit and U.S. policy changes from 2019-02-19T11:00
The recent wave of geopolitical events, including Brexit and changes in U.S. policies, are creating uncertainties for firms that must manage global talent. Rina Montalvo, News Corporation’s Dire...
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Speaking the language of skills from 2019-02-05T11:00
As jobs change faster and faster and companies work to prepare their employees for the future, it is more important than ever for firms to assess the talent they have and understand skills they ...
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IBM: View from the cutting edge of AI from 2019-01-29T11:00
If you ask her about emerging technologies, Sophie Vandebroek – VP of Emerging Technology Partnerships at IBM – can tell you firsthand how the pace of change is moving faster and faster. From AI...
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The Caring Company from 2019-01-16T11:00
Almost a third of workers—and more senior executives—say their careers have been adversely affected by caregiving obligations. As Joe explains to this episode’s guest host, HBS alum and Care.com...
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Passion, purpose, and plan: Guiding students toward success at work from 2018-12-18T11:00
The largest charter school network in the US, KIPP, is preparing young people, K–12, to lead what CEO Richard Barth calls “choice-filled lives.” This starts with teaching both academic skills an...
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Larry Summers: Urban-rural inequality and the importance of work from 2018-12-04T11:00
Examining the realities of rural America, Larry Summers concludes that the problem is not just one of providing people with incomes—it’s about the very basic human connection between work and sa...
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Retraining road-trip: New skills for older workers from 2018-11-20T12:58:29
From South Carolina, to Appalachia, to Wisconsin, Professor Willy Shih set out across the country to understand the plight of older workers coping with the changing nature of jobs. His conclusio...
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Bridging the employer-educator divide from 2018-11-06T11:00
America’s skills ecosystem is broken. Employers are confounded by workforce development institutions. Middle skills employees can’t get the training they need. Educators aren’t held accountable ...
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How advanced technology is lifting the business of cranes from 2018-10-25T02:51:27
Panu Routila, the CEO of Konecranes, which makes port cranes and industrial lifting equipment, discusses how technology is transforming the business of moving many of the things we buy every day...
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How Vodafone’s CEO is using AI to transform the way the company works (rebroadcast) from 2018-10-18T10:00
In a re-release of our first episode, Vittorio Colao, who stepped-down as CEO of Vodafone in October of 2018, discusses the sweeping changes technology is bringing across his organization, from ...
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Ep 14: The gift of global talent: Why talented people are the world’s most precious resource from 2018-10-02T10:00
In a special episode, Professor Bill Kerr talks with co-host Professor Joe Fuller about his new book on global talent. Talent, Bill argues, is the world’s most precious resource. It is the most ...
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Ep 13: Work without borders: How digital platforms are transforming the way firms get things done from 2018-09-20T15:17:39
As the world gets smaller, the talent pools available to firms are getting much, much bigger. By bringing employers and workers together and solving key challenges of contracting at a distance, ...
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Ep 12: Why employers should care about care from 2018-09-06T14:25:10
As demographics change, caregiving responsibilities have become an increasingly integral part of employees' lives. Joe speaks with Care.com CEO Sheila Marcelo about how her experience of being “...
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Ep 11: High school to JP Morgan in seven seconds: How businesses gain an edge by providing ladders of opportunity from 2018-08-16T12:55:03
There is a deep chasm separating the millions of Americans with limited access to college degrees from professional life. Gerald Chertavian, founder and CEO of Year Up, describes how his organiz...
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Ep 10: Collaborate in the classroom, compete on the grid from 2018-07-31T15:17:58
As regional utilities across the country faced a silver tsunami of retiring workers, they came together as an industry to develop a pipeline of middle skills workers like linesmen and technician...
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Ep 9: How firms are building strategy around AI from 2018-07-17T14:28:12
As businesses grapple with advancing artificial intelligence they must make strategic choices. Senior McKinsey Partner Scott Rutherford finds that the best companies ask: How can we delight cust...
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Ep 8: What can businesses learn from the present crisis of trust in tech? from 2018-07-11T22:50:42
Professor Sandra Sucher, an HBS faculty member who has studied trust in business for over a decade, discusses “techlash.” With customers, employees, and governments reacting to transgressions by...
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Ep 7: The CEO of ING Netherlands describes his bank’s agile “big bang” from 2018-06-29T12:00:34
As customers become more demanding, businesses must work fast to release new products and provide a high-quality customer experience. To keep up, ING took a radical approach one might expect fro...
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Ep 6: From hot dogs to helicopters, the Golden Triangle’s workforce transformation from 2018-06-22T11:57:52
Joe discusses the ins and outs of developing an advanced manufacturing talent pipeline in rural Mississippi with Macaulay Whitaker, the Ch...
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Ep 5: Big-game fishing in rural Mississippi: Attracting employers to the Golden Triangle from 2018-06-19T11:03:19
Joe Fuller speaks with Joe Max Higgins, the CEO of Golden Triangle Development LINK, to discuss how a rural region in Mississippi became an attractive destination for global businesses after sev...
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Ep 4: Jobs lost, jobs gained: Focus less on predictions, more on potential from 2018-06-03T23:16:29
Michael Chui, Senior Partner at McKinsey Global Institute (MGI), and an expert in artificial intelligence, believes that many jobs are going to disappear – including those done by MBAs and docto...
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Ep 3: What really worries the AFL-CIO about the future of work? from 2018-06-03T23:15:20
Damon Silvers, the Policy Director and Special Counsel at the AFL-CIO believes that with the Supreme Court slated to rule on Janus v. American Federation of State, County, and Municipal Empl...
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Ep 2: What smart employers are doing to prevent degree inflation from 2018-06-03T23:13:12
HBS professor Joe Fuller’s latest research Dismissed by Degrees shows that when companies start...
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Ep 1: How Vodafone’s CEO is using AI to transform the way the company works from 2018-06-03T23:06:59
Vittorio Colao, CEO Vodafone, is bringing about sweeping change at one of the world’s largest telecommunications companies. In a conversation with Bill Kerr, Colao shares the management challeng...
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(Trailer) Introducing: Managing the Future of Work by Harvard Business School from 2018-05-31T23:21:09
Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work.
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