303: Dr. Scott Hebert: The Business Metrics you Should be Using - a podcast by Dr. Karen Litzy, PT, DPT

In this episode, we discuss:
-How Strive Labs manages customer relationships from acquisition to retention
-The most important business metrics for physical therapy owners
-How to calculate your Net Promoter Score
-Crafting relevant email campaigns for current and prospective patients

Further episodes of Healthy Wealthy

Further podcasts by Dr. Karen Litzy, PT, DPT

Website of Dr. Karen Litzy, PT, DPT