Patient experience in the post-covid era - a podcast by HSJ

This week we’re focusing on patient experience and the public perception of the NHS.

 

Annabelle is joined by Chris Graham of the Picker Institute and Jacob Lant from charity National Voices to discuss the crash in patient experience revealed by recent national surveys, how the findings should be used to improve quality and reduce health inequalities and the part ‘real-time’ measures could play in the future. 

Further episodes of HSJ Health Check

Further podcasts by HSJ

Website of HSJ