S34E30 - Enhancing the Customer Experience and the Digital User Experience, with Jennifer Shaheen - a podcast by Dr. Jonathan H. Westover

In this HCI Podcast episode, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanhwestover/) talks with Jennifer Shaheen about enhancing the customer experience and the digital user experience. See the video here: https://youtu.be/0ctbgtvsoRs.
Jennifer Shaheen (https://www.linkedin.com/in/jennifershaheen/), the eMarketing and Technology Therapist®, is an expert at helping companies use technology to take advantage of effective marketing strategies and increase business productivity. Her business, The Technology Therapy Group, empowers small businesses to use technology to market their services and their products through software training, eMarketing and web design. Through years of experience, Jennifer has developed an understanding of how technology can be used in practical business applications. Her techniques have boosted sales, enhanced staff productivity, and increased market share for her clients.
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Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

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