S42E30 - Throwback Thursday - How Ongoing Talent Shortages are Contributing to Major Customer Service Problems in Organizations, with Vasili Triant - a podcast by Dr. Jonathan H. Westover

In this "Throwback Thursday" HCI Podcast episode, Dr. Jonathan H. Westover talks with Vasili Triant about how ongoing talent shortages are contributing to major customer service problems in organizations.
As Chief Operating Officer of UJET, Vasili Triant (https://www.linkedin.com/in/vasilitriant/) oversees all Go-to-Market activities including Sales, Channel, Alliances and Customer Success. He is passionate about empowering customers by providing innovative tools and technology that deliver one-of-a-kind customer experiences. Prior to UJET, Vasili held key roles at Cisco, ShoreTel, LiveOps, and Serenova where he served as CEO leading the company through significant growth and recognition.
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Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
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