E14: Empathy: The secret sauce for customer experience as discussed with Daniel Englebretson of Phononic - a podcast by desiree daniels

In this episode we discuss why empathy is the "secret sauce" customer experience. Empathy is also a huge step in building alignment between sales, marketing, and ultimately the customer. Director of Growth Marketing at Phononic, Daniel Englebretson joins us for this discussion. 

Further episodes of Humanize What You Buy

Further podcasts by desiree daniels

Website of desiree daniels