1.12 The Magic of Unexpected Gestures - a podcast by Jeff Noel

At Disney, we strive to exceed expectations. If you do what people expect, all you do is meet expectations. 

If Disney ran your life, you would not settle for meeting expectations. You would constantly look for opportunities to exceed expectations. 

Look at how people do things. Look at what people expect. Now, how can you do it differently?

What unexpected gesture can you do today that will create magic for someone else?

Further episodes of If Disney Ran Your Life

Further podcasts by Jeff Noel

Website of Jeff Noel