Podcasts by Industry Matters - Powered by VGM
A podcast that delivers business solutions, best practices, government updates, reimbursement advice and more to home medical equipment, complex rehab, home accessibility, mastectomy and women's health providers, as well as orthotics and prosthetics practitioners.
Further podcasts by Lindy Tentinger
Podcast on the topic Wirtschaft
All episodes
A Review of'Lists'and What you Need to Know About Codes for Reimbursement from 2022-02-14T10:00
In this episode of Industry Matters, Senior Director of Payer Relations for VGM Government, Ronda Buhrmester, and Dan Fedor, Director of Reimbursement and Education for U.S. Rehab, talk about li...
ListenNew Series: Women Leaders in O&P from 2022-02-04T15:00
We are very excited to be launching a new podcast series on Industry Matters for our OPGA community, “Women Leaders in O&P.” In this series, Ashlie White, OPGA’s O&P 2021 Woman of the Ye...
ListenCombating Cost of Doing Business Increases, Stale Reimbursement, and Workforce Shortages from 2022-01-31T14:00
In this episode of Industry Matters, VP of Payer Relations for VGM Government Relations, Craig Douglas, talks with Market Sales Director for VGM Vendor Partner, Medline, Sal Grillo, about the i...
ListenOxygen Talk with Ronda Buhrmester - All things NCD Memos and PHE Waivers from 2022-01-19T17:00
In this episode, Mandi Joyner, Director of Marketing and Communications at VGM & Associates talks with Ronda Buhrmester, Senior Director of Payer Relations and Reimbursement at VGM Governmen...
ListenA Deep Dive into the “Competitive Bidding - A Decade Focused on the Wrong Prize the Case for Medicare Investment in DME in 2021” Study from 2022-01-03T11:00
In today’s episode of Industry Matters we talk with Brian Leitten, CEO of Leitten Consulting, John Gallagher, VP VGM Government Relations, and Mark Higley, VP VGM Regulatory Affairs about an upd...
ListenThe Vital Role Nutrition Plays in Wound Healing from 2021-11-30T11:00
In today’s episode of Industry Matters, Heather Trumm, director of VGM Wound Care, talks with Dr. Nancy Collins, a Registered Dietician about the role nutrition plays in wound healing. Listen as...
ListenAdd Group 3 Fluidized Therapy Beds to Increase Revenue from 2021-10-26T10:00
In today’s episode of Industry Matters, Heather Trumm, director of VGM Wound Care, talks with Howie Morrison, owner of Aurora Manufacturing about increasing your revenue stream by adding Group 3...
ListenAn Open Discussion About Opportunities in the Diabetic Market, CGM Audits, and Reimbursements from 2021-10-19T08:00
In this episode of Industry Matters, Mandi Joyner, director of marketing and communications for VGM & Associates, talks with president of the Van Halem Group Wayne van Halem and sales manage...
ListenEssentially Women Talks with American Breast Care about Custom Breast Prothesis, Product Development, and Branding from 2021-10-05T08:00
In today’s episode, VP of Essentially Women, Nikki Jensen talks with Jolly Rechenberg, partner, chairmen, and co-CEO of American Breast Care (ABC) about the start of ABC, the importance of commu...
ListenThe Tipping Point of Respiratory Outcomes in the Home from 2021-08-31T15:00
In today’s episode, VP of Sales for VGM & Associates, Dave Lyman talks with CEO of Encore Health Care, Zach Gantt about the importance of respiratory outcomes in the DME world and how Encor...
ListenA New Infant Monitoring Program and Technology from 2021-08-26T08:00
In today’s episode, VGM and Associate's VP of Sales, Dave Lyman, talks with Founder and CEO of Circadiance, David Groll, about a new infant monitoring technology and program. They also disc...
ListenAll Things VGM Heartland 2021 from 2021-08-11T07:00
In this episode of Industry Matters Mandi Joyner, director of marketing and communications for VGM & Associates, talks with two members of the Heartland Conference planning committee, Sarah ...
ListenThe Summer of 2021: Growth Amid Volatility in the Home Accessibility Market from 2021-07-09T14:00
In this episode of Industry Matters, VP of VGM Live at Home, Jim Greatorex, talks with Darren Corcoran with Vets Access and Steve Dawson of Harmar about the challenges overcome in 2020 and the o...
ListenHow the Pandemic is Impacting Sleep and How a Ring Can Help Monitor Oxygen Levels from 2021-06-22T09:00
In this episode of Industry Matters Ronda Buhrmester, Senior Director of Payer Relations at VGM, interviews Dr. Meir Kryger, Professor of Medicine at Yale University of Medicine about the impact...
ListenVGM Retail is Rewired to Help You Rewire Your Business from 2021-06-17T09:00
In this episode of Industry Matters, Mandi Joyner, Director of Marketing Strategy and Communications for VGM & Associates talks with Rob Baumhover, Director of VGM Retail about how VGM Retai...
ListenVGM Members Adapt, Navigate, and Pivot to Continue to Serve Patients During the PHE from 2021-04-30T13:00
In today’s episode of Industry Matters Ronda Buhrmester, Senior Director of Payer Relations at VGM talks with two VGM members Stephanie Robinson, Chief Compliance Officer for Dynamic Healthcare ...
ListenMy mobile delivery system has GPS, why do I need a second GPS service? from 2021-04-29T09:00
In this episode of Industry Matters, VP of Sales for VGM & Associates, Dave Lyman talks with National Account Manager of On-Board Communications, Bob Wagner. Here VGM Members will learn abou...
ListenKey Leadership Skills Learned in 2020 and Why We Should Keep Some! from 2021-04-22T09:00
In this episode of Industry Matters, we talk with Lindy Tentinger, President of VGM Forbin and Miriam Lieber, of Lieber Consulting to discuss what leadership looked like in 2020 and key lessons ...
ListenCost Effective Wound Care Management Practices from 2021-04-15T12:00
Director of VGM Wound Care, Heather Trumm talks with vendor partner, Dermarite about cost effective wound management without compromising the value of the products. The average cost to heal a wo...
ListenAffloVest Case Study with Advanced Medical DME from 2021-04-01T12:00
In this episode of Industry Matters, VGM’s Midwest Regional Account Manager, Jay Kopriva talks Harley and Beth with VGM Member, Advanced Medical DME about a study they conducted using the Afflov...
ListenLet's Talk About CPAP Fittings and Inventory Management with Philips Respironics and VGM Fulfillment from 2021-02-19T14:00
In today’s episode of Industry Matters Dave Lyman, VP of sales for VGM & Associates talks with Business Marketing Managers from from 2020-09-28T08:00
In this episode, we sit down with Paul DiMarco and discuss how to maximize your team by identifying their strengths through the Clifton StrengthsFinder program. All people have a unique combinat...
Operations Leadership During a Pandemic, a Chat with HOMELINK Vice Presidents of Operations from 2020-09-23T15:00
Shannon Eckhardt, Ryan Longhorn, and Monica Rogan, are all VPs of Operations at HOMELINK, a subsidiary of VGM Group. In this episode, they join us for a conversation about operations the size of...
ListenU.S. Rehab Launches a New Telehealth and Complex Rehab Technology Educational Course from 2020-09-15T13:00
Dr. Mark Schmeler, Associate Professor and the Vice Chair for Education Training in the Department of Rehabilitation Science & Technology at the University of Pittsburgh, Dan Fedor, Director...
ListenBilling and Reimbursement Update with Ronda Buhrmester from 2020-09-01T14:00
In this episode, Ronda provides an update on a variety of billing and reimbursement topics, including mass adjustments for non-rural areas, post-public health emergency and waivers, the oxygen e...
ListenContinuing Respiratory Care...Remotely from 2020-08-31T09:00
VP of Sales Dave Lyman talks with Jeff Murray of Philips Respironics about new technological advances that can help providers continue to service their customers remotely, even for mask fittings...
ListenBenefits of an All-Cloth CPAP Mask from 2020-08-27T15:00
Listen in as Dave Lyman, vice president of sales at VGM & Associates talks with CEO and Founder of Circadiance, David Groll, about the SleepWeaver mask, the soft cloth CPAP mask.
Ci...
The New World: Seizing Opportunity in a World of Disruption from 2020-08-18T08:00
As businesses continue to navigate the complexities of keeping employees, customers, and their bottom line protected from the impact of the COVID-19 global pandemic, it’s difficult to look throu...
ListenCelebrating CRT Awareness Week August 10-14 from 2020-08-05T10:00
Help us celebrate CRT Awareness Week August 10-14 as Greg Packer, President of U.S. Rehab talks with Tim Ascherl and Dr. Mark Schmeler about the importance of access to CRT and repairs.
ListenCMS Audits Resume August 3, 2020 from 2020-08-03T10:00
In this episode, we chat with Wayne van Halem and Kelly Grahovac of The van Halem Group about the CMS audits returning today, August 3, and what DMEPOS providers need to know. For more informati...
ListenHME News Business Summit 2020 from 2020-07-30T16:00
Join us as we talk with Liz Beaulieu, Editor of HME News, about the upcoming virtual HME News Business Summit. Register at www.hmesummit.com.
ListenBilling and Reimbursement Chat with the Experts: CMS-1713, Telehealth Moving Forward, and New ABN from 2020-07-08T12:00
Ronda Buhrmester and Dan Fedor discuss the rule CMS-1713 related to Change in Orders and Face to Face, including master list and required list, as well as SWO recommendations. They also chat abo...
ListenDiscover Why All Providers Need to Know About Wound Care from 2020-06-25T14:00
Listen in as we talk with Heather Trumm, Director of VGM Wound Care about the importance of all DMEPOS providers paying attention to wound care. Heather also covers new education materials avail...
ListenWhy Standing Power Chairs are Worth the Investment from 2020-06-18T11:00
U.S. Rehab’s Tyler Mahncke sits down with Permobil’s Ashley Detterbeck, Clinical Education Manager, and Daniel Kalk, Permobil’s Territory Sales Manager. In this episode, we discuss the how Listen
Maximizing Profitability in a Complex Respiratory Program from 2020-06-12T09:00
In this episode, VGM’s Dave Lyman and Ronda Buhrmester discuss how providers can build a profitable complex respiratory program.
Be sure to attend the Heartland At Home respiratory trac...
Breaking Down PDPM and PDGM with VGM Wound Care and 3M from 2020-06-09T12:00
Reimbursement changes can be a challenge to keep track of in the healthcare industry. Heather Trumm, Director of VGM Wound Care interviews Yesenia Banks, Reimbursement Manager of 3M KCI, to help...
ListenCRT Repairs and Reimbursement: What you Need to Know from 2020-06-09T11:00
Repairs can be challenging to navigate in the CRT and reimbursement environment. Listen in to this episode of Industry Matters to hear from Patrick Meeker, VP of Ability Products,
Dan Fedor...
The Importance of Outcomes in Orthotics and Prosthetics from 2020-06-09T09:00
In the O&P industry, nothing is constant, especially when it involves outcomes measurements. That is why OPGA has partnered with Vanguard Metrics and Analytics to offer The Lower Limb Mobili...
ListenVGM’s Next Steps Guide with John Gallagher from 2020-06-08T10:00
In this episode, we sit down with John Gallagher, vice president of VGM Government Relations, to discuss their latest resource now exclusively available to VGM members. “COVID-19: VGM’s Next Ste...
ListenNew Technologies from Ossur: Balance™ Foot S and Balance™ Foot S Torsion from 2020-06-02T09:00
In this episode, President of OPGA, Todd Eagen, has a conversation with Ossur's Tyler Hocz about new products from Ossur - the Balance™ Foot S and Balance™ Foot S Torsion.
ListenNew Technologies from Ossur: Iceross Seal-In® X Locking Liner and Icelock® 562 Hybrid from 2020-06-02T09:00
In this episode, President of OPGA, Todd Eagen, has a conversation with Ossur's Tom Bower about new products from Ossur - the Iceross Seal-In® X Locking Liner and Icelock® 562 Hybrid.
ListenBusiness Development Strategies For COVID-19 Environment and Beyond from 2020-06-01T12:50
In this episode, Dave Lyman, VP of Respiratory and Sales and Ryan Ball, Director of VGM Market Data, discuss business development strategies that providers can use during the COVID-19 environmen...
ListenLearning about the Green and Health Homes initiative and Aging in Place from 2020-05-28T08:53
VGM Live At Home vice president, Jim Greatorex, interviews Nina Creech about the Green and Healthy Homes initiative.
ListenDMEPOS Forecast: More Healthcare at Home from 2020-05-26T08:31
This episode gives listeners a glimpse of behind the scenes at VGM Fulfillment with President, Jeremy Stolz, and a look ahead for DMEPOS providers with VGM Group CEO, Mike Mallaro.
ListenStart With Yes: A Chat with Bellevue Healthcare's President, Joel Gallion from 2020-05-13T15:34
U.S. Rehab President, Greg Packer, asks Joel Gallion, President at Bellevue Healthcare in the state of Washington, what it's been like on the front lines of the COVID-19 pandemic.
ListenHeartland At Home from 2020-05-07T09:38
Update on VGM's Annual Heartland Conference. This year, it will be Heartland At Home.
ListenFinding out how COVID-19 Impacts our VGM Members from 2020-05-06T18:58
VGM Members Liam O'Keeffe (On The Mend Medical Supplies & Equipment) and Jacob Kwaiser (Adaptive Modification Solutions) talk with VGM Live At Home vice president, Jim Greatorex about t...
ListenConnor's Cuddles from 2020-05-05T10:32
This is an episode you won't want to miss. We talk with VGM Member and Founder of Connor's Cuddles, Christine Strutt about being a member and why she started her amazing organization.
ListenOPGA and Nymbl: Exploring How New Technologies O from 2020-05-01T13:46
Todd Eagen, President of OPGA and Josh Lau, CEO and Founder oof Nymbl Systems discuss the importance new technologies play in Orthotics and Prosthetics (O&P) profession.
ListenEpisode 51: HME Now is the Time to Serve and Shine from 2020-04-21T14:31
Ronda Buhrmester and Ty Bello offer their insights on relaxed CMS policies and the opportunity for the HME community during the COVID-19 pandemic.
ListenEpisode 50: COVID-19 Update April 13, 2020 from 2020-04-13T17:12
Wayne van Halem and Miriam Lieber discuss loosened CMS requirements amidst the COVID-19 pandemic, as well as operational and leadership changes in the field.
ListenEpisode 49: COVID-19 Updates for DMEPOS Providers from 2020-03-23T14:24
VGM's Payer Relations experts Ronda Buhrmester and Craig Douglas team up to give an update on COVID-19 for DMEPOS providers.
ListenEpisode 48: Preparedness Beats Panic...Pandemic Planning and COVID-19 from 2020-03-18T08:47
VGM Group's Information Security Officer, Jay Bracken, outlines a framework for pandemic planning in the midst of the COVID-19 pandemic.
ListenEpisode 47: Home Accessibility and the Overhead Lift Market from 2020-02-19T16:07
Vice President of VGM Live at Home, Jim Greatorex, is joined by James Philpott of Savaria/Span America to discuss the overhead lift market and opportunities for dealers.
ListenEpisode 46: Reimbursement Update with Ronda Buhrmester from 2020-02-05T13:17
Join us for a new monthly series with VGM's billing and reimbursement expert, Ronda Buhrmester. In this episode, Ronda discusses the January 2020 changes to order requirements, upcoming web...
ListenEpisode 45: 2020 HME Outlook and Leadership Chat with Miriam Lieber from 2020-01-29T10:44
This is the first episode of a new leadership series featured on Industry Matters. VGM's Lindy Tentinger is joined by Miriam Lieber, President of Lieber Consulting LLC, for an informal chat...
ListenEpisode 44: A Closer Look at the Pilot Stairlift Line from 2019-12-18T10:14
VGM Live at Home's Vice President, Jim Greatorex, is joined by Andy Scothern, National Sales Director of the Merit Health Products Pilot line of products to discuss the stairlift market.
ListenEpisode 43: Adaptive Technology for CRT Patients from 2019-12-04T10:47
U.S. Rehab President, Greg Packer, is joined by Director of Miller's Adaptive Technology, Jim Diamond to discuss new products and technology available at a special price exclusive to U.S. R...
ListenEpisode 42: The Four Pillars of Wound Care from 2019-11-08T14:01
Host Brian Thompson discusses the four pillars of a great wound care program with Amanda Yavorsky of McKesson Medical/Surgical
ListenEpisode 41: Bathroom Modifications: The Key to a Good Home Access Program from 2019-10-23T14:28
Host Brian Thompson brings together Jim Greatorex of VGM Live at Home and Joe Hayden, the National Program Manager at Bestbath, for a discussion about home modifications for the bathroom.
ListenEpisode 40: Are You Looking at Patients as Payers? from 2019-10-10T10:57
Host Brian Thompson sits down with VP of Brightree Patient Collections, Jennifer Leon, to discuss the paradigm shift in the DMEPOS industry regarding looking at patients as a predictable source ...
ListenEpisode 39: Benefits of Circadian Lighting in the Home Setting from 2019-09-27T15:29
Vice President of VGM Live at Home, Jim Greatorex, is joined by OK Technologies founders Bill Kahler and Ted O'Brien to discuss the benefits of circadian lighting in the home.
ListenEpisode 38: Back to Basics, 4 Ps for HME Retail Cash Sales from 2019-08-27T09:37
Wes Hopper, Field VP Strategic Sales for McKesson Medical Surgical, joins host Brian Thompson to discuss the retail cash sales opportunity in the DMEPOS marketplace.
ListenEpisode 37: Competitive Bidding Questions Answered from 2019-08-16T13:00
Host Brian Thompson gets competitive bidding questions answered by VP of Payer and Member Relations, Craig Douglas.
ListenEpisode 36: Using Data to Grow Your Business from 2019-07-31T16:44
Host Brian Thompson talks to Director of VGM Market Data, Ryan Ball, about the opportunities for DMEPOS providers to utilize exclusive claims data to grow their business.
ListenEpisode 35: EZ-ACCESS Opportunity for VGM Live at Home Members from 2019-07-26T09:15
Vice President of VGM Live at Home, Jim Greatorex is joined with National VP of Sales for EZ-ACCESS, Scott Crosswhite.
ListenEpisode 34: Maximizing Retail and Cash Products in HME from 2019-06-19T10:39
Host Brian Thompson is joined by Director of VGM Retail, Rob Baumhover to discuss retail and cash product opportunities for HME providers.
ListenEpisode 33: Bid Smart 2019, A Competitive Bidding Program Round 2021 Update with Mark Higley from 2019-06-06T14:41
VP of Regulatory Affairs at VGM, Mark Higley, gives an update on Round 2021 of the Competitive Bidding Program.
ListenEpisode 32: VGM Live at Home Series, Lifting Lives with Harmar Mobility from 2019-05-28T15:39
The VGM Live at Home series continues with Vice President Jim Greatorex, joined by Senior Director of Sales at Harmar, Todd Bick, to discuss the powered lifts market.
ListenEpisode 31: Understanding Compression Products from 2019-05-28T11:01
Christopher Miles, Senior Manager - Clinical Services at medi USA discusses compression products from off-the-shelf to custom, to new technology, reimbursement and recurring revenue opportunitie...
ListenEpisode 30: Cybersecurity: Get Serious, Or It's Game Over from 2019-05-24T07:59
Host Brian Thompson has a cybersecurity chat with VGM's CIO and SVP of IT, Jeremy Kauten.
ListenEpisode 29: Let Her Decide...Breast Cancer Patient Equity Act from 2019-05-13T16:04
Host Brian Thompson talks with Tom Powers (VGM Government Relations) and Nicole Jensen (Essentially Women) about the Let Her Decide campaign to drive signing the Breast Cancer Patient Equity Act...
ListenEpisode 28: Why Outcomes Matter in CRT from 2019-05-06T13:49
Host Brian Thompson is joined by President of U.S. Rehab, Greg Packer, and Dr. Mark Schmeler, Associate Professor, Department of Rehabilitation Science and Technology at the University of Pittsb...
ListenEpisode 27: Wound Care and Ostomy...More Than Skin Deep from 2019-04-25T14:49
Host Brian Thompson chats with Director of VGM Wound Care, Heather Trumm, about the wound care and ostomy markets in the home medical equipment industry.
ListenEpisode 26: HME Industry Snapshots from 2019-03-28T15:53
President of VGM & Associates, Clint Geffert, gives a sneak peek into VGM's latest member-exclusive playbook. Industry Snapshots: Forecasting 2019 is a resource for both providers and m...
ListenEpisode 25: VGM Live at Home ShelfGenie Launch, a conversation with CEO Andy Pittman from 2019-03-13T14:12
Host Brian Thompson hands off the mic to Vice President of VGM Live at Home, Jim Greatorex, for a conversation about the launch of ShelfGenie with CEO Andy Pittman.
ListenEpisode 24: Dear Resupply, Can You Save My Sleep Business? from 2019-03-12T09:35
Join host Brian Thompson with Director of Reimbursement, Ronda Buhrmester and VGM Fulfillment's Director of Customer Relations, Aram Susong, as they discuss resupply programs for HME provid...
ListenEpisode 23: Where Does the Industry Go from Here...Competitive Bidding Reform with Mark Higley from 2019-03-06T15:01
Ok…The industry now has had time to digest the ESRD Final Rule and its impact. Where does the industry go from here?
ListenEpisode 22: McKesson Brand DME Program from 2019-02-28T11:06
Industry Matter's host, Brian Thompson, talks to Jeff Bowman, VP of HME for McKesson Medical-Surgical, about the progress of the Mckesson Brand Durable Medical Equipment Program and its ben...
ListenEpisode 21: Tax Credits for Aging in Place, an update with Louis Tenenbaum from 2019-02-20T16:17
Join us with our new host, Brian Thompson, for a conversation about tax credits for aging in place with VP of VGM Live at Home, Jim Greatorex and Louis Tenenbaum, Founder of HomesRenewed.
ListenEpisode 20: Check Your Supplier Status Immediately! from 2018-12-07T15:59
The VGM/U.S. Rehab reimbursement team of Dan Fedor and Ronda Buhrmester discuss the difference between participating and non-participating and why suppliers should consider to change their statu...
ListenEpisode 19: Vendor Partner Contracting with VGM from 2018-11-28T11:15
VGM's Senior Vice President of Contracting, Scott Owen sits down with Industry Matters today to talk about the many contracting opportunities that VGM can provide to its membership.
ListenEpisode 18: HME Woman of the Year and 2019 Outlook with PRI from 2018-11-14T17:02
This week the 2018 HME Woman of the Year, Georgie Blackburn joins and we hear the outlook of Philips Respironics on 2019.
ListenEpisode 17: Don't miss out on higher Medicare reimbursements due to your supplier status! from 2018-10-11T11:34
This week on Industry Matters, the VGM and U.S. Rehab reimbursement team of Dan Fedor and Ronda Buhrmester highlight supplier enrollment status, educational resources for billing staff and the p...
ListenEpisode 16: #MakeMeWholeAgain Launches with Legislation Introduced in Congress from 2018-10-03T16:58
The Make Me Whole Again campaign being led by Essentially Women and People for Quality Care has officially launch as there has been legislation introduced in the U.S. House to provide Medicare c...
ListenEpisode 15: Improving Revenue Cycle Performance from 2018-09-26T14:19
Improving revenue cycles is not an easy task. This week on Industry Matters we talk with Rob Boeye with Brightree about a state of the industry and where technology is moving forward to streamli...
ListenEpisode 14: Exploring Telehealth within the HME Community from 2018-09-19T11:03
Today we sit down with Jeff Baird, Chairman of the Health Care Group of Brown & Fortunato to discuss what telehealth could look like for HME suppliers as the industry does everything it can ...
ListenEpisode 13: The Home Modification Market is Seeing Huge Growth: Is your business ready? from 2018-08-09T10:00
The home modification market is seeing huge growth and no sign of slowing down as the Boomers are wanting to stay in the comfort of their own homes. With the outdated housing infrastructure in A...
ListenEpisode 12: OIG Report Claims Massive Compliance Issues with CPAP Supplies from 2018-06-27T17:30
This week Wayne van Halem and Ronda Buhrmester discuss a recent OIG report which paints a bad picture for CPAP related billing claims.
ListenEpisode 11: Medicare Prior Authorization is Expanding - What you need to know! from 2018-06-21T17:01
Dan Fedor and Ronda Buhrmester of the U.S. Rehab and VGM Reimbursement team outline the Prior Authorization Demo expanding nationwide.
ListenEpisode 9: Elite Leadership with Jared Johnson from 2018-06-13T15:14
This week we sit down with Jared Johnson, the Wednesday keynote at the VGM Heartland Conference to discuss "Elite Leadership" and what it means to motivate employees to be their very b...
ListenBonus Episode: Heartland Highlights from 2018-06-11T16:15
In this bonus episode we discuss the highlights for the 2018 VGM Heartland Conference! From social events to the awesome education, we cover it all!Visit vgmheartland.com for more information an...
ListenEpisode 8: The Customer Service Revolution with John DiJulius from 2018-06-07T14:17
John DiJulius, the Tuesday morning keynote speaker at the VGM Heartland Conference discusses the customer service revolution as he describes how companies can thrive doing the basics of providin...
ListenEpisode 7: Driving Outcomes Through the Functional Mobility Assesment from 2018-05-30T11:00
In this week's episode we sit down the the President of U.S. Rehab, Greg Packer to discuss complex rehab technology and the way that U.S. Rehab working to demonstrate the value of proper se...
ListenEpisode 6: CMS Releases Interim Final Rule and Competitive Bidding 2019 Predictions from 2018-05-23T12:13
CMS has finally released the interim final rule which will provide reimbursement relief to rural areas, which VGM's Mark Higley and Ronda Buhrmester provide their insight and commentary on....
ListenEpisode 5: Healthcare Cyber Security 101 -"Hackers don't care what size you are." from 2018-05-02T06:44
Needing strong security for your networks isn't a matter of if you will need it, but when you will need it. This week Carol Albaugh of the VGM SecureTech Solutions team discusses the basics...
ListenEpisode 4: Knowing Your Medicare Status is Crucial from 2018-04-25T10:00
This week we talk with Dan Fedor and Ronda Buhrmester of the VGM Reimbursement team about knowing your Medicare supplier status and making sure suppliers are using ABNs properly without possible...
ListenEpisode 3: How Caretailing Drives Sales from 2018-04-18T07:37
Retail sales in healthcare can mean a lot of different things depending on the provider. In this week's episode we talk with the VGM Retail team on how to ensure that providers are maximizi...
ListenEpisode 2: Driving Sales Under the"New Normal"of Healthcare from 2018-04-11T08:05
Ty Bello of Team@Work Coaching discusses what healthcare providers can do to survive and drive sales under the "new normal" of healthcare, under a constantly changing landscape. We als...
ListenEpisode 1: Healthcare Trends in 2018 from 2018-04-04T09:00
In this week's episode we sit down with Clint Geffert, President of VGM & Associates to discuss what durable medical equipment and complex rehab technology providers are doing to addres...
ListenTeaser Episode from 2018-03-11T18:44
An introduction to Industry Matters, the topics the show will cover with a focus business solutions.
ListenTeaser Episode from 2018-03-11T18:44
An introduction to Industry Matters, the topics the show will cover with a focus business solutions.
ListenTeaser Episode from 2018-03-11T18:44
An introduction to Industry Matters, the topics the show will cover with a focus business solutions.
Listen