How is IoT Transforming the Customer Service Experience? | Michael Ringman, CIO at TELUS International | #AskIoT E022 - a podcast by IoT For All

from 2019-04-10T18:40

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On this #AskIoT episode, we discuss how IoT has transformed the customer service industry, where and who to go to for support when devices malfunction and the significance of omnichannel communication.