Click, Connect, Deliver! - Delivering on adjustments in a supermarket call centre. - a podcast by Dan

In this episode we hear from Rhiannon Hicks who works in a large supermarket call center helping customers with deliveries and click and collect. Rhiannon talks about life before adaptations, what adjustments she had put into place and how that has impacted her at work. Things like speech recognition have enabled her to control her computer with her voice.

#WorkplaceAdjustments #VisualImpairment #BankingSector #Inclusivity #Accessibility #AssistiveTechnologies #AccessibleWorkspace #Design #TrainingPrograms #CorporateCulture #Empowerment #Diversity.

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