Jonal Laboratories: The Value of Ignoring ROI and Focusing on the Customer - a podcast by Ari Santiago

What's a "Marc-ism"? On this episode of the Made in America podcast, Ari talks to Marc Nemeth, President of Jonal Laboratories and we get a glimpse into his list of "Marc-isms" - fantastic sayings and euphemisms that he uses regularly to guide his business!

With years of manufacturing experience in his 2nd generation family business, Marc has an incredible depth of knowledge in working with OEMS, adopting his customers problems, making big decisions, and staying in front of the wave. But there was one idea Marc and Ari kept returning to that was the key lesson - the importance and ability to ignore 'the numbers' (whether that's ROI or bottom line) if what you're doing is right for the customer and right for the future of the company.  

Ari and Marc also discuss the specifics of building your footprint before you need it, developing business relationships, hiring the right people and helping out in the community.

Marc Nemeth, Jonal Laboratories

Website: https://www.jonal.com/

Email: mnemeth@jonal.com

LinkedIn: https://www.linkedin.com/in/marc-nemeth-b9b8335/

Jonal Laboratories phone: (203) 634-4444

 

Ari Santiago:

Ari Santiago is the President/CEO of IT Direct

Website: https://www.gettingyouconnected.com/

Facebook: https://www.facebook.com/itdtech/

LinkedIn: https://www.linkedin.com/company/it-direct-llc

Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/

 

Podcast produced by Miceli Productions: https://miceliproductions.com/

 

Books discussed on this podcast: 

Dale Carnegie, How to Win Friends and Influence People

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