Episode #2 - Craig Price on Leadership Lessons from Toxic/Difficult Employees - Permission to Speak Interview with Kelly Vandever - a podcast by Kelly Vandever

from 2016-01-18T00:00

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Permission to Speak Podcast.
Hosted by Leadership Communications Expert Kelly Vandever.
Episode #2 - Guest Craig Price.

Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose.

Topics covered in this episode include:
- Not speaking up is the cause of most people’s misery at work
- Speaking up and getting shut down
- Difficult people
- How to deliver negative news in the workplace
- Toxic employees
- Trying to help, not communicating the right way
- Not going along with the flow
- Don’t disregard the message because you don’t like the messenger
- Listen to the message
- Listening as a manager
- Don’t take negative responses personally
- Don’t use the trap of, “So you don’t like my idea, what’s your idea?”
- Poke holes into new ideas before you implement – easier to fix before you implement
- Constructive feedback – criticism with reasons
- You don’t have to prove how right you are
- Expand on feedback privately, rather than argue in a meeting
- Employees feel like they’re being heard
- Advice for people who are called the negative person
- Look at your delivery system (if you get called the negative person)
- Difference between attitude and personality
- Express yourself in the way that’s most palatable for others to hear
- Am I being too direct
- A “crap sandwich” … positive stuff wrapped around the negative information
- Know your employees, know your manager
- Am I being too direct
- Find people who will be honest with you
- Speaking up
- Being perceived as negative / being perceived as helpful
- Organization culture
- Proactive, open cultures
- Allow people to talk
- People give better feedback when they feel heard
- If you don’t want negative feedback, you’re probably doing something wrong (and you know it)
- Good bosses want to hear constructive criticism
- Worry
- Control
- Being an obstacle remover

- http://TheRealistsGuide.com

- http://Lulu.com/shop/craig-price/2016-calendar-of-zoo-animals/calendar/product-22408051.html

- http://speakingpractically.com

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