Podcasts by MEX Design Talk
Interviews with UX pioneers, hosted by Marek Pawlowski, the founder of MEX. Each episode features a guest talking to Marek about their career story, design interests and their hopes for how technology will shape the future. Part of the MEX initiative for enhancing digital user experience.
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Digitally sustainable; Mirren Fischer, Founder, Brilliant Product Design from 2022-01-10T06:31:46
Mirren Fischer is someone who finds herself at the confluence of some really big challenges: creating a sustainable future and leveraging the new methods which have caused such an acceleration in t...
ListenOur future towns; Dan Phillips, Royal College of Art from 2021-12-20T11:24
Poetry and place...listening and lockdowns...Dan Phillips, who led the Royal College of Art's (RCA) work on 'Our Future Towns' talks to MEX founder Marek Pawlowski about how the research led to a d...
ListenAgency values; Mark Baldino, co-founder, Fuzzy Math from 2021-07-30T07:54:54
Mark Baldino’s path to co-founding a Chicago-based design agency wends its way from a degree in theology and working at non-profits in Washington DC to reading an early edition of ‘Information Arch...
ListenPaul Campbell, Chief Product Officer, Centaur Robotics from 2021-03-12T07:05:01
Paul Campbell, a former chief designer at Ford, is now re-imagining the wheelchair at Centaur Robotics. In this conversation with MEX founder Marek Pawlowski, he shares the life experiences and hum...
ListenPlaceful computing, Jared Ficklin, Chief Creative Technologist & Founding Partner, argodesign from 2021-02-13T07:40:58
Jared Ficklin’s approach of ‘think by making’ has led him to produce remarkable digital design work, often at the forefront of exploring new computing metaphors, from smartphones to spatial interfa...
ListenRobert Fabricant, Partner, Dalberg Design & co-author, ‘User Friendly’ from 2020-12-14T08:25:35
The conversation between Robert Fabricant and Marek Pawlowski spans a wide arc, from Robert's childhood design influences growing up in New York City to the multi-year journey of co-authoring (with...
ListenDesigning AI; Jennifer Sukis, Director of Design for AI Transformation, IBM from 2020-08-24T14:12:09
Jennifer Sukis returns to the podcast to discuss changes in her own role at the intersection of artificial intelligence and design, as well as IBM's growing focus on this area for its big enterpris...
ListenPost-pandemic design strategy; Samar Héchaimé, co-founder, Agora Envisioning from 2020-05-11T15:26:51
Samar Héchaimé joins MEX founder Marek Pawlowski for a special discussion - recorded with a live web audience - exploring how we might transform our post-pandemic systems and organisations by putti...
ListenLocated in context; John Fagan, CTO, Axon Vibe from 2020-04-06T15:44:14
John Fagan is building technology to enhance the user experience of public transport through a better understanding of human behaviour. He talks to MEX founder Marek Pawlowski about how smartphone ...
ListenHeart of the home; Ashton Snook, Head of Design, Hive from 2020-03-17T09:42:07
Ashton Snook, Head of Design for Digital & Physical Products at Hive, joins MEX founder Marek Pawlowski to share how Hive is approaching the complex, multi-touchpoint challenge of delivering good c...
ListenFuture arriving; Kwame Nyanning, CXO, Arrival from 2020-03-03T11:49:01
Kwame Nyanning discusses the challenge of creating the experience office at Arrival, a technology company working on next generation electric vehicles, which hit the headlines earlier this year wit...
ListenRobot relations; Ben Scott-Robinson, co-founder, Small Robot Company from 2019-12-20T11:22:48
Ben Scott-Robinson is designing the next generation of robot relations. Small Robot Company, the start-up he co-founded, must solve both the technical challenge of deploying rugged, autonomous robo...
ListenThe future is in the air; Mark Rolston, co-founder, argodesign from 2019-12-06T13:40:01
Mark Rolston is working on the future, from mixed reality delivered via digital eyewear for the likes of Magic Leap, to experimental projects exploring how projected interfaces might materialise in...
ListenAgency foundations; Tom Wood, co-founder, Foolproof from 2019-11-13T13:27:31
Tom Wood, co-founder of Foolproof, joins Marek Pawlowski to talk about what it takes to build a user-centred design agency, from the initial inspiration 17 years ago during his time as Head of Adve...
ListenMulti-touchpoint revisited; Jason DaPonte, Strategy Principal, ustwo from 2019-10-11T17:27:16
Jason DaPonte has been at the cutting edge of digital experience design since the late 90s and shares some of the insights gained along the way with MEX founder Marek Pawlowski. They talk about Jas...
ListenWell travelled; Gavin Edwards, Director of Product Design & Research, Skyscanner from 2019-09-23T12:29:08
Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He talks to MEX founder Marek Pawlowski about applying research insights...
ListenNurturing design culture; Anna Bäck, CEO, Kivra from 2019-08-15T11:18:53
Anna Bäck has seen user-centred design from all angles: spending time as managing director of a small specialist agency, playing a leadership role at a larger agency as it became part of McKinsey a...
ListenResearch focus; Lada Gorlenko, Director of Experience Research, Smartsheet from 2019-07-25T17:10:20
In-depth user research has been a touchstone throughout Lada Gorlenko's fascinating career. She talks to MEX founder Marek Pawlowski about her current role leading experience research for work mana...
ListenAutomotive experience; Sam Livingstone, Director, Car Design Research from 2019-07-09T14:31:32
From debuting concept cars in computer games to re-imagining autonomous vehicles as luxurious overnight sleeping cabins, Sam Livingstone has been advising the automotive industry on customer-led de...
ListenFostering the global creative economy; Fiona Myles, Kin Branding from 2019-06-25T14:35:50
Fiona Myles runs her own agency, Kin Branding, working at the intersection of brand strategy and design thinking. In addition, she works all over the world delivering workshops and education progra...
ListenExperience thinking; Tedde van Gelderen, Akendi from 2019-06-12T12:17:03
Tedde van Gelderen, founder of design agency Akendi and author of the book Experience Thinking, shares the story of his career journey with MEX founder Marek Pawlowski. From client-side roles with ...
ListenRethinking smartphones; Jo Barnard, Morrama from 2019-04-29T17:05:15
Jo Barnard is founder of the London-based design agency Morrama. She talks to Marek Pawlowski about the journey she's been on since founding the business four years ago. The conversation turns to t...
ListenLeadership research; Lidia Oshlyansky, Design Lead, Spotify from 2019-04-11T07:59:51
Lidia Oshlyansky has led numerous user experience teams in media and tech companies, including for Google's emerging markets research and now for growth opportunities at Spotify. She talks to MEX f...
ListenLaura Forlano, Associate Professor, IIT Institute of Design from 2019-03-28T11:47:50
Laura Forlano's diverse work as a writer, teacher and consultant bridges social sciences, design and emerging technology. She talks to MEX founder Marek Pawlowski about the wide range of projects s...
ListenOmar Bakhshi, Design Director, Smart Design from 2019-03-14T07:12:05
Omar Bakhshi sits down to share the story of his career, from tinkering with electronics as a child to the strategic projects he now leads at Smart Design for some of the world's largest companies....
ListenHampus Jakobsson, Venture Partner, BlueYard; Faster to next from 2019-02-28T12:20:36
Before becoming a prolific angel investor and partner at the thesis-driven VC firm BlueYard, Hampus Jakobsson helped co-found TAT, one of the most influential companies in mobile user experience. H...
ListenLifelong learning; Rachel Liu, Lead Service Designer, Pearson from 2019-02-14T07:56:35
Rachel Liu traces her path as a service designer to an early interest in making and a degree in computer science. She talks to MEX founder Marek Pawlowski about the evolution of her career, includi...
ListenDeep experience; Scott Weiss, VP Product Design, Babbel from 2019-01-31T07:56:27
Scott Weiss' career in user experience has its origins in the late 1980s, when he served an internship at Apple in the days of System 6 and 7. He went on to write one of the reference books on mobi...
ListenSeeking reality; Amy Daroukakis, Director of Cultural Insights, Adjust Your Set from 2019-01-17T09:37:31
Amy Daroukakis has spent her career helping others to see the deeper reality behind users’ lives. Through travel, observation and research she is constantly on the look out for emerging trends. Her...
ListenUX in the machine economy; Kerstin Eichmann, Managing Director, Innogy Innovation from 2019-01-04T14:09:14
As machines of all kinds become active participants in the economy, how will user experience strategy evolve to shape this new class of digital interactions? Kerstin Eichmann, managing director at ...
ListenOnika Simon; troublemaking, reality checks & innovation under pressure from 2018-07-17T12:39:16
How does a journey that begins with a degree in philosophy - and a chance conversation with a librarian - lead to a surprise move from Manchester to New York, one of the advertising industry's fore...
ListenDesign-led start-up; Gil Kahana, co-founder & CEO, ChattyFeet from 2018-06-19T17:30:32
Gil Kahana is one of a growing number of designers launching their own start-ups. He shares the story with MEX founder Marek Pawlowski, tracing the arc from falling in love with user-centred design...
ListenSofia Svanteson, co-founder & CEO, Elsa Science; founder & chairman, Ocean; Health by design from 2018-06-05T13:28:50
Sofia Svanteson shares how founding and growing her own design agency has helped to shape Elsa, her new life sciences venture which aims to support rheumatoid patients in achieving meaningful self-...
ListenInnovating fast & big; Massimo Mercuri, Director of Digital Innovation, AkzoNobel from 2018-05-21T21:05:41
What does innovation look like at a 300 year old paint and materials company with 40,000 employees? Massimo Mercuri, Director of Digital Innovation at AkzoNobel, sits down for a chat with MEX found...
ListenLife of a design agency; Warren Hutchison, Founder, Else London from 2018-04-12T12:06:15
Warren Hutchison, founder of London-based agency Else, talks to Marek Pawlowski about what it means to create, grow and nurture your own design studio. The conversation ranges from Warren's early f...
ListenMobile context; Eric Kim, VP Design & co-founder, Modo Labs from 2018-03-10T09:42:03
Eric Kim, VP of Design and co-founder at Modo Labs talks to MEX founder Marek Pawlowski about the challenges of growing a design team within a mobile UX-focused start-up. The conversation roams fro...
ListenCo-creation; Maarten Pieters, Philips Lighting from 2018-02-08T14:04:38
Maarten Pieters talks to MEX founder Marek Pawlowski about his work driving co-creation design activities at Philips Lighting, one of the pioneers of smart home devices like the Hue lighting system...
ListenCognitive UX; Jennifer Sukis, Creative Director, IBM Watson from 2018-01-19T20:01:11
Jennifer Sukis is working at the intersection of user-centred design and artificial intelligence, leading the creative team for IBM Watson. She talks to MEX founder Marek Pawlowski about when truly...
ListenPsion revisited in the Gemini PDA? Martin Riddiford & Davide Guidi from 2017-12-10T14:24:31
The Gemini PDA by Planet Computers brings a much loved form factor back to the world of smartphones – the clamshell, keyboard-based palmtop. In this episode, MEX founder Marek Pawlowski talks to Ma...
ListenUX of iPhone X; Steve Litchfield, The Phones Show from 2017-11-13T09:06:47
Just how significant are the user experience changes in iPhone X and what hints do they give us about the future of mobile innovation? Steve Litchfield, technology journalist and one of the world's...
ListenCrap futures; James Auger & Julian Hanna from 2017-11-01T00:00
James Auger and Julian Hanna, the duo behind the Crap Futures blog, talk to Marek Pawlowski about what motivated them to take on a provocative question we all ponder from time-to-time: whether or n...
ListenInclusive infrastructure, Gregg Vanderheiden from 2017-10-13T16:20:55
Gregg Vanderheiden talks to Marek Pawlowski about the Global Public Inclusive Infrastructure (GPii) - a multi-partner, multi-country effort to ensure technology is universally accessible. As well a...
ListenTim Burrell-Saward; designing hybrid physical / digital experiences from 2017-08-23T10:36:30
Tim Burrell-Saward is working at the frontier of experience design, where the digital and physical dimensions combine in surprising, delightful ways. In this conversation with MEX founder Marek Paw...
ListenLouise Oakham, Experience Designer from 2017-08-08T00:00
Louise Oakham’s career in experience design has ranged from leading in-house departments for large companies to specialising as a freelance independent practitioner. After being inspired by her tal...
ListenClosure experiences; Joe Macleod, author of Ends from 2017-07-25T12:36:16
Joe Macleod's book 'Ends' asks us to consider why we have such difficulty designing closure experiences. He talks to MEX founder Marek Pawlowski about how the thinking behind the book emerged from ...
ListenWearable health; Christian Lindholm, CEO, Koru from 2017-07-03T05:26:03
Christian Lindholm, a pioneer of mobile experience design, has his sights set on enabling a new generation of wearables for health and fashion. He talks to MEX founder Marek Pawlowski about his jou...
ListenAugmenting retail experience design; Josh Shabtai, Lowe's Innovation Labs from 2017-06-21T00:00
With Amazon's $13.7 billion acquisition of Whole Foods placing a spotlight on the future of retail experience design, MEX founder Marek Pawlowski talks to Josh Shabtai of Lowe's Innovation Labs abo...
ListenLanguage of design; Kwame Nyanning, VP, Experience Design, McKinsey from 2017-05-05T00:00
As design grows in strategic influence, how important is language in helping diverse practitioners from different fields collaborate towards an overall goal? Kwame Nyanning, VP of Experience Design...
ListenDeath in VR; Paula Ceballos, Experience Designer from 2017-04-06T00:00
Death remains one of the subjects we find hardest to address. Paula Ceballos, co-creator of When We Die, talks to MEX founder Marek Pawlowski about her attempts to create a safe space - in virtual ...
ListenCraig Bryant, We Are Mammoth; patience and incubating agency ventures from 2017-03-23T00:00
This episode is a story which gets to the heart of the challenges facing digital agencies, from remote working to incubating in-house ventures, as Craig Bryant talks to Marek Pawlowski about his jo...
ListenRuby Steel, Smart Design from 2017-03-09T00:00
Ruby Steel's path in design has been characterised by her interest in multi-sensory experiences and finding ways to help people overcome impairments. Recently, she appeared in the BBC television se...
ListenStrategic design; 1st anniversary special with Marek Pawlowski & Alex Guest from 2017-02-23T00:00
Driving change with strategic design in diverse industries - from healthcare to automotive - has emerged as the dominant theme in the first year of the MEX podcast. Hosts Marek Pawlowski and Alex G...
ListenMulti-touchpoint design; Roger Andersson Reimer, TOPP from 2017-02-09T00:00
Roger Andersson Reimer, co-founder and UX Director of Swedish design agency TOPP, talks to Marek Pawlowski, founder of MEX, about multi-touchpoint experience design. The discussion includes TOPP's ...
ListenUser research & holocracy; Alex Genov, Head of UX Research, Zappos from 2017-01-26T00:00
Alex Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding users as people and emerging user research methods. The conve...
ListenWearable experience design; Marek Pawlowski & Alex Guest from 2017-01-13T00:00
Marek Pawlowski and Alex Guest take up Patrizia Bertini's challenge from the last episode and go in search of wearable technology beyond the smartwatch. After questioning the term 'wearable' itself...
ListenUX Review '16 with Patrizia Bertini, Alex Guest & Marek Pawlowski from 2016-12-30T00:00
Patrizia Bertini, Alex Guest and Marek Pawlowski pick their most memorable digital - and non-digital - user experiences from 2016. With examples ranging from virtual reality and conversational int...
ListenManufacturing renaissance; Mat Hunter, Managing Director, Central Research Laboratory from 2016-12-16T00:00
Mat Hunter, Managing Director of the Central Research Laboratory, talked to Marek Pawlowski, founder of MEX, about the manufacturing heritage of CRL’s unique startup acceleration facility and his p...
ListenLive at MEX/16: Rob Graham, Global Head of UX, AstraZeneca from 2016-12-08T00:00
The healthcare and pharmaceutical industries are increasing their investment in digital experience design at a key moment in their wider transformation. With experimental new business models such a...
ListenAgile marketing; Roland Smart, VP, Social & Community Marketing, Oracle from 2016-11-15T00:00
Agile has become the de-facto approach to rapid, user-centred product development. However, it is not just for coders. In fact, Agile is at its most effective when product management and marketin...
ListenSummary from the MEX/16 conference from 2016-10-28T00:00
MEX/16 brought together a diverse set of designers, strategists and digital pioneers to define new ideas and best practice for experience design. The two day conference, hosted in London by Marek ...
ListenInclusive design; Neil Milliken, Head of Accessibility & Digital Inclusion, Atos from 2016-09-13T00:00
Accessible design is good design, whether motivated initially by the needs of users with specific disabilities or broader goals of social and economic inclusion. Neil Milliken talks to MEX founder...
ListenThe Friday design inspirations project from 2016-08-30T00:00
In this episode we share 6 digital design inspirations, from a sci-fi film script written by artificial intelligence to a fashion collection influenced by sound waves. Prompted by a move to Basecam...
ListenMicro expressions in user research; Aaron Garner, Emotional Intelligence Academy from 2016-08-17T00:00
Design improves in proportion with how accurately users’ true feelings are understood. However, are user experience practitioners doing enough to look outside their own field to evolve new researc...
ListenExperiencing virtual reality & HTC Vive special edition from 2016-07-23T00:00
This special edition of the MEX podcast takes you hands-on with the user experience of virtual reality, with bonus photos and videos. In episode 12 we went in-depth on the design principles of aug...
ListenThe value of nurturing tangential inspiration from 2016-06-23T00:00
Many of us are now in the ideas business and, of course, those ideas have to come from somewhere. Sometimes they’re iterative and result from the day-to-day work we’re already doing. Sometimes they...
ListenAutomotive UX; Parrish Hanna, Global Director, Interaction & Ergonomics, Ford from 2016-06-10T00:00
Automotive is an industry in transition. The challenge is two-fold: an immediate need to enhance digital elements of the vehicle experience, while contemplating the longer term – and arguably more...
ListenHealth UX; user stories from the MEX team from 2016-05-31T00:00
What does it take to create digital experiences which positively impact our health? How do user experience requirements change as digital evolves from a method for simply self-tracking health metri...
ListenFrameworks for UX; Abhishek Gupta, UX Director, Lumosity from 2016-05-17T00:00
Understanding user behaviour and translating what we learn into actionable insights is the core of experience design. Host Marek Pawlowski is joined on the show by Ahbishek Gupta, UX Director at L...
ListenVirtual, augmented & mixed reality; Greg Taylor, General Manager of Tigerspike Next from 2016-05-06T00:00
What will the experience feel like for the first users of virtual, augmented and mixed reality? How might designers prepare for this new, multi-dimensional digital canvas? Hosts Marek Pawlowski an...
ListenUX trends past & future, a 10-10 discussion from 2016-04-28T06:44:20
Hosts Marek Pawlowski and Alex Guest examine user experience trends from 3 points on a timeline: 10 years past, the present and 10 years into the future. Alex discusses scenarios relating to his tr...
ListenArtificial intelligence; Nathan Benaich, Partner, Playfair Capital from 2016-04-21T00:00
Nathan Benaich, a partner at VC firm Playfair Capital, joins hosts Marek Pawlowski and Alex Guest to talk about the confluence of artificial intelligence, machine learning and user experience. Play...
ListenTrust in UX; Richard Lewis, Head of UX, Digital, RBS from 2016-04-14T00:00
This episodes explores how trust can be created in digital UX through visual, interaction and service design techniques. Richard Lewis, Head of UX, Digital, RBS, joins co-hosts Marek Pawlowski and...
ListenInnovation’s many guises; Ramona Liberoff, CEO, Spring Accelerator from 2016-04-06T18:27:36
Starting with the theme of ‘Innovation has many guises’, co-hosts Marek Pawlowski and Alex Guest sit down for a discussion with Ramona Liberoff, CEO of the Spring Accelerator. Spring supports busi...
ListenTimo Ahopelto of Lifeline Ventures on start-up UX culture from 2016-03-31T00:00
Timo Ahopelto, founding partner at Lifeline Ventures, talks to Marek Pawlowski about start-up UX culture and developments in mobile, health and gaming. Lifeline Ventures raised a new EUR 57m fund ...
ListenDr. Mike Short CBE, Telefonica; MEX catch-up from 2016-03-24T00:00
Dr. Mike Short CBE, VP of Public Affairs at Telefonica, is interviewed by Marek Pawlowski and we catch-up on the latest happenings in the MEX community, from robot and IoT design principles to welc...
ListenRobot UX; Louisa Heinrich, Superhuman & Designtalent; FaceTime real world from 2016-03-17T00:00
Louisa Heinrich is interviewed by Marek Pawlowski about robot user experience and her career in design. There's also the latest news from the MEX community and a user story all about FaceTime calli...
ListenConsuming behaviours; Sabrina Majeed, Buzzfeed; sports TV at the bus stop from 2016-03-11T00:00
Digital consumption UX is the theme for this episode. Co-hosts Marek Pawlowski and Alex Guest discuss examples and extract design principles. Sabrina Majeed, a design manager at Buzzfeed, talks to ...
ListenMulti-sensory UX; Peter Law of Flying Object; tap-to-pay in rural backwaters from 2016-02-25T00:00
Peter Law is interviewed by Marek Pawlowski about his career in multi-sensory experience design, from the pioneering iOS audio game Papa Sangre to the Tate Sensorium, which combined art, digital an...
ListenUX for creators; Ed Rex of Jukedeck; digital breadcrumbs from 2016-02-11T00:00
Alex Guest and Marek Pawlowski discuss user experience for creators, starting with examples of creative apps, then digging into what happens to user behaviour at the intersection of consumption and...
ListenIntelligent surroundings; Patrizia Bertini; Little faces, big screens from 2016-02-01T00:00
Marek Pawlowski & Alex Guest discuss user experience considerations as digital intelligence becomes embedded in physical surroundings. Patrizia Bertini talks to Marek about her career as a user exp...
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