Ep 3:27 How Car Dealers Can Protect their Online Reputation, Avoid Lawsuits,&Be Compliant - a podcast by Dealer Synergy
from 2021-02-23T21:00
Welcome to Season 3, Episode 27 of the Millionaire Car Salesman Podcast!
If you're not keeping the money you make, then how can you possibly grow your business?
The Millionaire Car Salesman, Sean V. Bradley, CSP & Co-Host L.A. Williams, are excited to welcome Founder AND Lead Consultant of Better Vantage Point, Tom Kline, to the show as they talk about Tom’s family history in the Automotive Industry and Automotive Tips/Rules that built Tom’s passion. He wasn’t necessarily interested in making the money, it was all about KEEPING THE MONEY! Listen as Tom goes into detail about the importance of Customer Relations, Internet Sales, SEO, and cutting-edge strategies to keep you and your dealership one step AHEAD of the competition.
Tom Kline has been immersed in the Automotive Industry for close to 20 YEARS and came from an Automotive grounded family... car business is in his DNA! Tom’s held every position in the industry you can think of - Showroom Sales, Door-to-Door Sales, Office Management, and EVEN Body Shop/Service Work. However, what’s especially interesting is - Tom was NEVER the consistent “Top Salesperson”, and found his passion in other areas of the business. Listen in as Tom describes his eye-opening experience as a high-level Controller, and explains the ‘Automotive Industry Hurdle’: being passionate about the Automotive Industry... and NEVER realizing the other opportunities BESIDES sales.
Tune in to find out why saying “I’m sorry” could be the worst possible customer service idea ever ‘invented’!
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