Podcasts by MSX International
We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers.For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. We help our customers maximize value and achieve measurable success through an innovative portfolio of automotive business solutions and services.We combine our deep industry expertise with cutting-edge technology solutions to help our automotive customers increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction.At MSX, our goals are to help our customers reach their full potential and to excel as their global partner of choice. We are an international company with headquarters in Detroit, US, and Colchester, UK.
Further podcasts by MSX International
Podcast on the topic Firmengründung
All episodes
EVs and aftersales: Building opportunities and recovering revenue from 2022-02-03T12:00
EVs contain just a tiny fraction of the moving parts of traditional car engines. So, what does this mean for automotive businesses who rely heavily on parts and service to generate profit?
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Key drivers for change and the need for significant cost savings and efficiency gains in the automotive industry’ from 2021-07-01T07:00
What are the trends and alternative mobility solutions transforming the automotive industry? And how are customer expectations influencing global markets in this digital era? To find out, lis...
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Racing towards an electric future from 2021-06-24T09:00
The automotive sector has witnessed a meteoric rise in the number of EV sales in the last 12 months. While this is a positive transformation, OEMs continue to face multiple challenges as they...
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Driving operational success through business management practices and data from 2021-05-14T15:00
A shift in consumer expectations is forcing retailers to reinvent their operational processes and adopt new business management strategies.
In our latest podcast, Bastien Fusberti, Bus...
From a new reality to a faster future: Navigating the rapid road to digitalization for automotive businesses. from 2021-04-09T11:00
Welcome and thank you for joining our MSX live broadcast.
Our guests, Philip Junge, Head of Customer Engagement, Hannah Meler, Field Sales Representative and Marc Overkamp, Strategi...
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Managing long distance relationships in automotive sales from 2021-02-17T11:00
As COVID-19 enforces social distancing between sales teams and their potential customers, manufacturers have accelerated the introduction of digital and remote selling models.
But ...
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The impact of COVID-19 on parts sales and distribution from 2020-11-02T16:00
New vehicle trends have already affected wholesale parts businesses, but now, OEMs are facing the impact of COVID-19. How can OEMs increase sales at a time when supply chains are restricted a...
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How have aftersales services changed in the US in line with the new normal? from 2020-09-29T15:00
How are aftersales departments adapting their service offerings to maintain profit and meet new consumer demands?
The service department is the key profit driver for most vehicle ma...
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Accelerating the transition to digital learning from 2020-09-03T14:00
How are OEMs adapting their transition to digital learning to meet new consumer demands?
Training requirements and the need to upskill in this new reality are more important than ev...
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Supercharging the Aftersales Business with Digitization from 2020-07-03T11:00
How can OEMs and dealers leverage the power of digital to supercharge their aftersales business?
As much as it is considered a cliché, the reality is that aftersales is the backbone...
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Recovery from COVID 19 - Impact on Parts Sales Revenue from 2020-06-29T09:00
The automotive parts business is moving fast. An abundance of online information is changing customer expectations, and new sales channels are influencing their buying habits.
This MSX Pod...
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Modern frontline learning for the “New Normal” from 2020-06-22T10:00
Brands come to life at the frontline. This is where brand promises are fulfilled, or often, rather unfortunately, broken. The frontline has always been important to a brand’s success, and the CO...
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Bricks vs. Clicks or Physical vs. Digital from 2020-06-18T11:00
Driven by global megatrends like urbanization, climate change, and technology advancement, the automotive industry is currently undergoing the most radical changes since the invention of the car...
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Bouncing back from crisis from 2020-05-12T12:00
For many in the automotive and motor trade industries, the last few months have been about survival. However, signs of recovery have started to appear on the horizon. Listen to our podcast to le...
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Leveraging crisis to build lasting advantage for the automotive industry. from 2020-04-29T16:00
The effect of the coronavirus on society and the global economy is unmatched, with severe consequences for the automotive industry. Large scale manufacturing interruptions, closure of dealership...
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Leveraging crisis to build lasting advantage for the automotive industry. from 2020-04-29T16:00
The effect of the coronavirus on society and the global economy is unmatched, with severe consequences for the automotive industry. Large scale manufacturing interruptions, closure of dealership...
Listen
Leveraging crisis to build lasting advantage for the automotive industry. from 2020-04-29T16:00
The effect of the coronavirus on society and the global economy is unmatched, with severe consequences for the automotive industry. Large scale manufacturing interruptions, closure of dealership...
Listen