Podcasts by My Good Friends

Stories - Nio Queiro from 2023-12-04T09:05

This is a special one for us.  We had our good friend Nio Queiro on the podcast in person to tell her story.  It's incredible people.  You have to listen to this.  It's important to hear the sto...

The Payer Game - Part 2 from 2023-11-20T15:44

We were joined live in Ft Worth before our Leaders Forum event by my good friends Jeff Means (Long Tail Health) and Michael Mercurio (Mass General Brigham).  I forced them to listen to Part 1 (E...

Are we losing the game to the Payers? from 2023-11-13T08:00

Payers are absolutely tripling down on automation and AI.  And they aren't doing it to take cost out.  They are working hard to make there nurses doing payment integrity 10x more efficient.  If ...

CEOs&Sneakers - Amy Amick - Aspirion from 2023-11-01T07:15

Welcome to the podcast the incredibly talented Amy Amick the CEO of Aspirion.  You can't spend 10 mins with Amy and not be taken in by her infectious energy.  Her story is great and inspiring.  ...

Authentic Community - Tri-State HFMA LIVE from 2023-10-27T16:02

This episode we were LIVE at the Tri-State HFMA in Indiana with my good friends Christine Aucreman (Trinity) and Motti Edelstein (Allina).  We talked about Authentic Community and the benefits a...

Sales in Revenue Cycle - Part 2 from 2023-10-11T16:19

This episode we were joined by our good friends Kevin Lasser (RevKeep) and Jimmy Hoogewind (Sales/Marketing Genius @ Stellar Elements).  These guys are both sales people that come from very diff...

State of Revenue Cycle Leaders Today from 2023-09-25T08:05

This episode we hear directly from Leaders on the state of being a Revenue Cycle VP today.  Warning: we cover some very real topics and some intense and personal stories.  This conversation may ...

Automation in Revenue Cycle from 2023-09-18T08:45

We break down Automation in Revenue Cycle.  What's working and not working.  The push towards building a program internal and how that is working.  Seasoned veterans in automation and our Good F...

CEOs&Sneaker: Todd Van Meter - Accuity from 2023-09-11T08:46

Welcome to the podcast my good friend Todd Van Meter.  Todd is the CEO of Accuity and a seasoned veteran in Revenue Cycle. Todd and I only met a couple years ago, but it feels like we've been fr...

Season 4 Kickoff from 2022-04-21T12:45:07

We are back people!  Season 4 is upon us and we've been working hard to line up some amazing guests and topics.  In this episode we catch up and introduce our surprise co-host guest for a series we...

Crowe Revenue Cycle Conference from 2022-03-16T14:40:42

This is a special bonus episode before we launch Season 4.  This was a conversation that I had with Heather Dunn (Vanderbilt) and Colleen Hall (Crowe) last year for Crowe's Revenue Cycle Leaders Co...

Season 3 Wrap Up from 2021-12-27T10:00

We put the wraps on an amazing Season 3.  It's been a great season and we are excited for what is planned and unplanned for Season 4.  In this episode we review the season, talk about trends fro...

Real Work Riff Session from 2021-12-20T09:00

This episode we riff on work, leadership, entrepreneurship, PE, trends in rev cycle and almost everything else.  Joined in person with friends Jon Scala (CloudMed) and Tony Scarcelli (JNR Capita...

Stories - Jon Scala from 2021-12-13T11:00

This episode we hosted the incredible Jon Scala ( EVP CloudMed) in the studio in Detroit.  We had a blast hearing his amazing origin story.  Our new Most Interesting Man!  

Music by Ki5Lo...

Women Leaders Series Part 5: Jill Buathier from 2021-12-06T18:42:52

We welcome the incredible Jill Buathier (Stanford Health Care, Chief Revenue Officer) to the show.  Jill shares her amazing story with us.  What a treat to hear our frontline leaders in action. ...

Stories - Duane Lisowski from 2021-11-22T06:00

This episode we hear the origin story of our good friend Duane Lisowski ( SVP RCM - Cancer Treatment Centers of America).  We hear some crazy stories about picking colleges and career choices al...

Infinite Possibilities from 2021-11-01T05:00

This week we explore the concept of the infinite possibilities.  We think it will have a real impact on you.  Worth checking out.  

Music by Ki5Loops.com

Women Leaders Series Part 4: Tiffany Ferguson from 2021-10-25T08:00

Continuing our series highlighting amazing women leaders.  This episode we welcome the incredibly talented Tiffany Ferguson (CEO Phoenix Medical Management).  She shares her origin story and her...

Stories - Steven Huddleston from 2021-10-11T08:00

We are mixing in a few "Story" episodes.  This episode we are have a special guest in the wonderfully talented and overall great guy, Steven Huddleston.  Steven shares his origin stor...

Women Leaders Series Part 3: Lauralea Tanner from 2021-09-20T09:00

Continuing our amazing series featuring our special guest, the infamous Lauralea Tanner - EVP, FirstSource.  We hear her amazing origin story out of rural Arkansas into leadership in Healthcare....

Women Leaders Series Part 2: Shannon White from 2021-09-13T10:00

We continue our series featuring amazing women leaders.  This episode we are joined by the incredible Shannon White - President - Ensemble Health Partners.  Shannon shares her amazing story with...

Women Leaders Series Part 1: Jackie Desouza and Katherine Fowler from 2021-09-07T12:54:38

We are starting our series featuring amazing women leaders.  This episode we are joined by two of my former classmates in Jackie Desouze (CEO of Riverside Community Hospital - HCA) and Katherine...

4 Years from 2021-07-14T15:44:12

Where were you 4 years ago?  This episode Ben gives an update to the podcast, Leaders Forum and look back at the journey to today.  It's been a wild ride and we are thankful for everyone's suppo...

Work From Anywhere from 2021-07-12T09:00

Join us as we talk to Amina Moreau (Radious) who is blazing a new trail into the Work From Anywhere movement.  She has launched a new company using the AirBnb model for work spaces.  Fascinating...

Next Level Rev Cycle Operations from 2021-06-28T13:32:14

We get hardcore into Revenue Cycle operations this episode and talk about how some groups are getting to the next level.  Our special guests are Mischa Dick (COO of Currance) and Ryan...

Coding Automation from 2021-06-14T14:54:46

This week we talk about what is happening in the rapidly changing landscape of Coding Automation.  I'm joined by Michael Mercurio (VP Physician Rev Cycle at MGB) and Hamid Tabatabaie (CEO of Cod...

Sales in Revenue Cycle Today from 2021-06-01T16:03

So lucky to have been in Nashville in person with my friends: Colleen Hall (Crowe), Heather Dunn (Vanderbilt) and Shay Eskew (Millennia).  We talked Sales today in revenue cycle and a bunch of o...

Future of Analytics from 2021-05-17T11:00

This week we talk with Brian Robertson (CEO of VisiQuate) on what the future of analytics is.  We dove into how to make analtyics a real business strategy and how playing at it won't get you the...

Building Company Culture from 2021-05-03T11:00

Culture is so critical to company success.  This episode we talk in detail about building a company with purpose.  The giving mentality and even a little parenting advice mixed in.  Our special ...

Rev Cycle Future - Core Conference from 2021-04-19T21:24:45

This episode was a panel discussion from Combined Core Epic Users Conference in March 2021.  Ben is paired up with Heather Dunn (VP RCM @ Vanderbilt) and Scott Williams (Duke).  We talk all thin...

Kick Off to Season 3 from 2021-04-05T15:48:30

Tina and I are back at it.  This is our intro to Season 3 where we get caught up on what we have been up to and what is planned for this season.  Topics including: Future of Healthcare, Revenue ...

2020 Trends and Looking Forward to 2021 from 2021-01-04T21:25:13

This week Ben reviews the show and trends in 2020 for Revenue Cycle.  Looking forward into 2021 and what could continue as trends.  This is our final episode for Season 2.  Look for news in the ...

Entrepreneur Series - Gen Sparby and Will Hullinger from 2020-12-21T15:10:44

We circle back with our good friends Gen Sparby and Will Hullinger from Season 1 and get an update on what's changed in the last year.  Continuing our Entrepreneur Series and talking with two pe...

Entrepreneur Series - Kevin Lasser from 2020-12-07T11:00

Part 2 in our series on Entrepreneurs.  The wild Kevin Lasser joins us and amazes everyone with stories that will make you understand how entrepreneurs think.  Loved every minute of it and you c...

Rev Cycle Leaders Update from 2020-11-23T14:48:41

This episode we welcome back Heather Dunn (Vanderbilt) and Scott Williams (Duke) to the show.  We discuss the election, payors, Covid and trauma.  It's a great view into what health care leaders...

Entrepreneur Series - Tommy Duncan from 2020-11-13T17:20:04

Part 1 in our series on Entrepreneurs.  The great Tommy Duncan joins us and has an amazing conversation about figuring out the game in every new venture.  The pit that you will find yourself in ...

Testing Your Resolve from 2020-09-18T14:20:45

This week it's just Tina and Ben as they give a state of the podcast and talk through how the last 6 months have gone.  They dive into a number of life stories that have tested their resolve.  T...

Hospital Psyche from 2020-09-08T10:00

This episode I spend time with my friend Brad Rose (HMA) to talk about the psyche of the hospital and health systems.  We dive into that and a bunch of other topics.  It was a great conversation...

Healthcare Innovation Post-Covid from 2020-08-24T19:52:14

This episode we focus on what is happening to health systems and healthcare in a new world.  How will innovation happen and what does it look like?  I asked two of my very good friends, David St...

Imposter Syndrome from 2020-08-17T15:56:50

This week we talk about Imposter Syndrome and it's effect on entrepreneurs and leaders in general.  We welcome world-renowned expert Megann Rafuse founder of Shift Collab and therapist focused o...

Payor Perspective During Covid from 2020-06-16T16:54

This week we welcome special guests Dustin Taylor from United Healthcare and Mel Eislele from LA Children's.  We have a candid discussion about what is happening with the payors right now and du...

Future of Revenue Cycle from 2020-06-02T12:00

This week we did a LIVE on LinkedIn episode recording on the future of revenue cycle.  We were joined by my special guests: Karen Wilson (University of Utah Health), Kelly Kloeckler (UT Southwes...

Behavioral Economics from 2020-05-26T14:22:44

This episode we welcome the amazing Karen Horgan, CEO of VAL Health.  Karen teaches us about Behavioral Economics and how they are applying it to Healthcare.  We talk how we could use this in Re...

The Trust Wobble from 2020-05-18T16:19:09

This week we dive into the HBR article, "Begin with Trust" and it's significance on all of us as leaders.  We are joined by our former colleagues Peter Joseph (HealthRise) and Tiffany Kruzcek (E...

The New Talent War from 2020-05-12T16:11:30

This week we sit down with Allison McCullough (Memorial Sloan Kettering) and David Kelly (Premier Health) to discuss work from home and the future.  We ended up discussing more about how much th...

Brand in a New Era from 2020-05-05T20:33:39

This episode we talk about what it means to brand and market in a post-covid world.  What needs to change and what should have already changed.  Lots of experts this week: Amina Moreau (Sway Sto...

Season 2 - Episode 5: Frontline RCM Leaders from 2020-04-22T15:51:44

This week we host some amazing Revenue Cycle leaders and talk through what is happening on the front line during this crisis.  Special guests Heather Dunn (Vanderbilt), Kelly Kloeckler (UT South...

Season 2 - Episode 4: Sales in a Crisis from 2020-04-13T15:01:06

This week Tina and I talk with three healthcare sales leaders to discuss what do during this crisis.  My Good Friends in Shay Eskew (Kemberton), Doug Lang ( Health Recovery Solutions) and Peter ...

Season 2 - Episode 3: Homeschooling from 2020-04-07T18:00:56

This week I sit down with my lovely wife Jennie to discuss homeschooling.  We have been homeschooling our girls for several years and my wife was an 8th grade alegbra teacher as well.  We talk h...

Season 2 - Episode 2: The Hero's Journey from 2020-03-30T21:00:19

We welcome our special guest Shane Sevo to talk with Tina, Nate and I about the Hero's Journey.  We get a download of Joseph Campbell's work from Shane.  Our discussion goes to the current Covid...

When it Happens to You from 2020-03-26T21:04:10

Ben tells the "India" story.  We dive into what being faced with a terrible situation forces you to do.  In reflection on these kinds of situations and stories we learn so much.  Yet, it often t...

Bonus Episode - Cleveland from 2020-03-11T17:54:37

This is a special bonus episode where I share my story around moving to Cleveland.  It centers around making poor decisions and being focused on the wrong things.  

Episode 17: Doug Lang from 2019-12-03T05:30

Doug Lang is our special guest this week. We talk how to be a salesman, LinkedIn and some old stories from our time together.

Episode 16: Vanderbilt Team from 2019-11-26T05:30

We welcome Heather Dunn, Dr. Brian Rothman and Byung Kang to the show. This episode focuses on how teams from departments, that historically have not gotten along, can not only work together but...

Episode 15: David Kwon and Madelyn Van Tassel from 2019-11-18T07:25:43

With Chrissie Wyrot in as Ben's co-host this week, we do an Enneagram pt. 2 with David Kwon and Madelyn Van Tassel.

Episode 14: Tiffany Kruczek from 2019-11-12T21:01:15

We sit down with the amazing Tiffany Kruczek this week. We explore health teams with trust and how that impacts real growth for companies.

Episode 13: Jay Erickson from 2019-11-05T02:23:46

Our first international episode! We dial in to Buenos Aires with Jay Erickson, leader of Healthcare and Wellness at Modus. Jay shares his gripping life story, and tells us a story about a coyote...

Episode 12: Maureen D'Agostino from 2019-10-28T04:28:02

This week we talk with Maureen D’Agostino, one of the foremost experts on accreditation for hospitals in the world.

Episode 11: Will Boyd from 2019-10-21T04:00:11

This week we welcome Will Boyd from BlackTree. We discuss the interesting and challenging niche around home healthcare.

Episode 9: Katherine Fowler from 2019-09-30T10:00

Live in New Jersey with my good friend and former classmate, Katherine Fowler. We talk adversity, ghosting and the challenges that physicians are facing today.

Episode 8: Judson Ivy from 2019-09-24T04:51:43

We welcome Judson Ivy, CEO and Founder of Ensemble Health. We talk with Judson about beginnings and the current challenges hospitals face.

Episode 7: Jay Taylor from 2019-09-16T10:00

This week we sit down with the most interesting man in Detroit, Jay Taylor. Jay talks us through his fascinating career path, a motorcycle trip through South America, and his vision for Detroit....

Episode 6: Norm Hartman from 2019-09-09T05:38:45

We dive into how Norm uses his extreme talent for relating to people to drive significant results.

Episode 5: Gen Sparby from 2019-09-03T11:00

Our special guest this week is our good friend, Gen Sparby. We learn about the MedSpa business and have some deep dialogue about brand and the strategy around giving away free content.

Episode 4: Micah Brock from 2019-08-26T11:00

Ben is live in Denver with Colorado Children’s VP of Rev Cycle Micah Brock. Micah and Ben talk about the state of Rev Cycle and what it’s like to work at a hospital these days.

Episode 3: Will Hullinger from 2019-08-19T05:11:31

Ben + Tina are joined by Good Friend Will Hullinger who talks about planning for the future, career fulfillment and what it’s like to change your life when your career l...

Episode 2: Janel Harmon from 2019-08-12T12:45

Ben + Tina sit down with Good Friend Janel Harmon to discuss how she got into revenue cycle, how the industry has changed and her undergraduate degree in Mortuary Science.

Episode 2: Janel Harmon from 2019-08-12T12:45

Ben + Tina sit down with Good Friend Janel Harmon to discuss how she got into revenue cycle, how the industry has changed and her undergraduate degree in Mortuary Science.

Episode 2: Janel Harmon from 2019-08-12T12:45

Ben + Tina sit down with Good Friend Janel Harmon to discuss how she got into revenue cycle, how the industry has changed and her undergraduate degree in Mortuary Science.

Episode 1: Ben + Tina from 2019-07-31T12:43:34

This week, Tina and Ben talk the importance of bringing content to the RCM space.