2016 Bots year in review - a podcast by OReilly Media

from 2016-12-29T13:10

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The O’Reilly Bots Podcast: Recapping a revolutionary year in AI and bots, and looking ahead to 2017.

In this episode of theO’Reilly Bots Podcast, Pete Skomoroch and I look back at 2016, a big year for bots that saw important developments in platforms, tools, and underlying AI.

We recap some of the biggest bot-related stories of 2016, including:

  • People want to use messaging interfaces!
  • Facebook Messenger,Kik,Slack, andMicrosoftall made it easier for developers to create bots
  • The field of conversational interfaces exploded
  • Google’s open sourceTensorFlowlibrary was a major accelerant for the field of deep learning
  • Developments in workflow bots fromSmoochtoPagerDuty
  • The emergence of god bots—Amazon Alexa,Google Assistant,Facebook M—and what they mean for bot discovery
  • Microsoft’s newZobot, which uses “guide rails” to steer conversations away from some of the controversies that plagued Microsoft’sTaybot
  • The December introduction ofMicrosoft Teams

We also present our predictions for 2017. Pete foresees progress in more seamless payment methods, ways to monetize bots, discovery and installation, and bot-to-bot communication. I expect further development in the micro-features of bots and improvements in NLU. I also think we’ll see more large organizations deploying their first bots next year.

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