Podcasts by Payments on Fire™

Episode 227 - EMVCo: A Textbook Example of Collaboration with Oliver Manahan, EMVCo from 2023-11-29T21:11

What if every time you went to pay for something at a store, the clerk behind the counter had a different terminal for each card network - one for Visa, another for American Express, and a few o...

Episode 226 - From the Vault: Talking EMV in the USA (Episode 16) from 2023-11-15T18:23

Debit routing - once again, all the rage.

On July 1, 2023, the US Federal Reserve’s clarification on Reg II went into effect. The clarification confirms that Reg II - which required unaff...

Episode 225 - Fanning the Flames: Money 20/20 Recap from 2023-11-01T21:23

Glenbrook's Bryan Derman, Chris Uriarte, and Drew Edmond are back from a few days of learning, networking, and speaking (including a live broadcast from the Money Pot) at this year's Money 20/20...

Episode 224 - Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google from 2023-10-18T22:42

Creating a great purchase experience may start with a frictionless checkout process, but it doesn’t end there. In fact, it takes a lot of effort to create a well-functioning payment platform and...

Episode 223 - Fanning the Flames: Merchant Fees and Surcharging from 2023-10-04T21:10

“So, have fees gone up?” 

Yvette Bohanan starts with the tough question in this Fanning the Flames episode. 

In our August Payments Post, Chris Uriart...

Episode 222 - Fanning the Flames: Involuntary Churn from 2023-09-27T17:03

We get the opportunity to work with many different types of merchants in our Merchant Practice at Glenbrook: Global omnichannel retailers, marketplaces, commerce platforms, utilities, ...

Episode 221 - The Future of Fast Payments in the U.S. with Bernadette Ksepka, Federal Reserve Financial Services and Elena Whisler, The Clearing House from 2023-09-20T22:13

Last week, we hosted the first Payments on Fire Live Stream event on the future of fast payments in the U.S.

This episode highlights the panel conversation with Bernadette Ksepka, Federal...

Episode 220 - Stay Ahead of the Game: Understanding and Countering Policy Abuse with Eyal Elazar, Riskified from 2023-09-13T18:48

Policy abuse, a form of first-party fraud, occurs when a customer - whether legitimate or a professional posing as a legitimate customer - manipulates a business’s policies for financi...

Episode 219 - Smart Takes on Cross-border Payments - Ryan Zagone, Head of Americas, Wise for Banks, and Joanna Wisniecka, Glenbrook from 2023-09-06T20:34

Government leaders, policymakers, and a host of incumbent and new providers are focusing on cross-border payments. Innovating to increase transparency, lower cost, and make funds avail...

Episode 218 - The Technologies, Policies, and Realities of Cross-border Payments from 2023-08-30T18:28

Globally, cross-border payments represent $156 trillion annually - roughly 25% of global GDP - and are projected to reach nearly $250 trillion by 2027. From a payments industry perspec...

Episode 217 - Talking Moonshots with Jared Isaacman, Founder and CEO, Shift4 from 2023-08-23T20:18

The payment provider space is a complex and crowded field in the payments universe, particularly when it comes to supporting merchants. Independent Sales Organizations, Payment Facilit...

Episode 216 – Fanning the Flames: Payments Post #5 from 2023-08-16T20:47

Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In a "double feature" for June and July, Justin covered two major themes: 1) organizations responding t...

Episode 215 - From the Vault: On Faster Payments in the U.S. (Episode 10) from 2023-08-09T23:09

We find ourselves pondering many questions since the FedNow® launch, the third fast payments network introduced in the US.

To gain perspective on the questions that have been asked and an...

Episode 214 - We Just Can’t Stop Talking About Tokenization from 2023-08-02T20:42

Issuer tokens, network tokens, EMV tokens - whatever you call them - continue to be a hot topic for merchants, payment service providers, issuing banks, processors, and the networks themselves. ...

Episode 213 - From the Vault: Payment Tokenization Continues to Roll (Episode 21) from 2023-07-26T16:17

Payments on Fire Episode 21, originally aired: June 15, 2015

Network tokenization - the promised land of payments. Like most promised lands, the journey there is epic and, well, ...

Episode 212 - Creating Customer Success in the Age of Embedded Finance with Ashley Isenberg, VP Revenue&Strategic Partnerships at Finix from 2023-07-19T16:52

While payment facilitation has opened up a new segment of service providers within the payments industry, embedded finance is opening up the world of payments to every company.

Listen

Episode 211 - AI Unleashed: Exploring Fresh Horizons in Payments with Frank Young and Russ Jones from 2023-07-12T22:09

With all its associated technologies (neural networks, symbolic reasoning, search algorithms, probabilistic reasoning, expert systems, and more), AI has been evolving in universities, ...

Episode 210 – From the Vault: Bitcoin Discussion with Scott Loftesness (Episode 1) from 2023-07-05T22:52

Payments on Fire Episode 1, originally aired: September 7, 2014

Innovation in the payments industry is a funny thing. Sometimes payments lead. Sometimes technology leads. Increas...

Episode 209 - Part 2 of What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook from 2023-06-28T21:12

In Part 2, Yvette Bohanan continues the conversation from Episode 206 with the commercial practice team at Glenbrook. We cover some new topic areas, including banks, risk and fraudsters, and the...

Episode 208 - Fanning the Flames: Glenbrook's Payments Boot Camp Intensive from 2023-06-27T23:16

Russ Jones chats with Yvette Bohanan about Glenbrook's new Payments Boot Camp Intensive workshop. Listen in to hear more details including agenda highlights, workshop format, and who sh...

Episode 207 - Fanning the Flames: Payments Post #4 from 2023-06-23T02:31

Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In May, he observed a burst of news highlighting new technology reshaping how American consumers make p...

Episode 206 - What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook from 2023-06-21T17:37

Some people know Glenbrook for our Payments Boot Camp workshops, some know us for our book - Payment Systems in the US - while others know us for this podcast. Interestingly, while we ...

Episode 205 - Why Simple Questions Can Be Hard To Answer, with Klas Bäck, Founder and CEO of Pagos Solutions from 2023-06-14T20:27

In payments, as it is in life, a simple question is often wrapped in complexity. The complexity of the payments acceptance landscape, with an increasing number of stakeholders and tech...

Episode 204 - Are We Ready to Pay by Bank? A Conversation with Eric Shoykhet, CEO&Co-Founder of Link Financial Technologies from 2023-06-07T21:50

In the US, fast payments discussions have centered around person-to-person, business-to-business, bill payment, and digital wallet funding in/out scenarios. In 2022, RTP® processed $72B, the maj...

Episode 203 - What Big Data Revealed About BNPL Consumers with Kristin Carlson and Zach Tondre, LexisNexis Risk Solutions from 2023-06-01T00:49

A 2022 report from the CFPB titled Buy Now, Pay Later: Market trends and consumer impacts noted that from 2019 to 2021, the dollar volume of BNPL originations through five lenders surv...

Episode 202 - Innovating at the Intersection of BNPL and Embedded Commerce with Bobby Tzekin, Founder and CEO of Wisetack from 2023-05-24T18:23

In this episode, we explore the intersection of three significant payment trends: helping small businesses modernize their payment acceptance options, embedded finance, and the consume...

Episode 201 - Fintechs, Banks, and the Companies Joining Them Together – In Conversation with Tarun Gupta, Jump Capital, and Chris Uriarte, Glenbrook Partners from 2023-05-17T16:23

In this episode, we are taking a closer look at the relationship underpinning much fintech innovation in payments – the fintech, bank, and BaaS trilogy. These 3-way partnerships have s...

Episode 200 - Fanning the Flames: Payments Post #3 from 2023-05-10T17:55

There are a lot of headlines in the payments world. Payments News is Glenbrook’s curated news feed of the headlines that matter most every day, but we’ll readily acknowledge that it can be a lot...

Episode 199 - Elevating Payments to the C-Suite - Vivek Sharma, Head of Revenue and Finance Automation, Stripe from 2023-05-03T15:32

Cloud-based platforms, machine learning that increasingly improves or eliminates routine tasks, the phenomenon of “everything” as a service - platforms that stand...

Episode 198 - The Rapid Rise and Bright Future of Pix with Carlos Brandt, Head of Management and Operations for Pix at the Central Bank of Brazil - Pix Series #3 from 2023-04-26T14:56

Wrapping up our three part series exploring Brazil’s Pix, Carlos Brandt, Head of Management and Operations for Pix at the Central Bank of Brazil, sits down with Yvette Bohanan and Elizabeth McQu...

Episode 197 - The Core Processor's Perspective with Carlos Netto and Sarah Hoisington, Matera - Pix Series #2 from 2023-04-19T21:03

In the second installment of our series on Pix, Carlos Netto, CEO and Co-Founder of Matera and Sarah Hoisington, Vice-President of Strategy and Marketing discuss what makes Pix “tick", and the c...

Episode 196 – Fanning the Flames: PaymentsPost #2 from 2023-04-14T17:25

There are a lot of headlines in the payments world. PaymentsNews is Glenbrook’s curated news feed of the headlines that matter most every day, but we’ll readily acknowledge that it can...

Episode 195 - Fast Payments Reach a Transformative Stage - Pix Series #1 from 2023-04-13T17:51

Call them what you will - Instant Payment Systems, Fast Payment Systems, Real Time Payments - or by their brands UPI, RTP® and more - these payment systems are experiencing success aro...

Episode 194: Fanning the Flames: Fast Payments, Digital Currencies and Fraud - Recent Conference Updates from 2023-03-28T15:41

In this latest episode of Fanning the Flames, Yvette Bohanan catches up with Joanna Wisniecka and Cici Northup after their recent attendance at the 2023 Payments Summit and the Fintech...

Episode 193 - Fanning the Flames: Help! Am I becoming a Fintech? from 2023-03-03T01:10

What do Fintechs have to do with the cereal aisle? Tune in to this episode of Payments on Fire: Fanning the Flames to hear the answer to that question and more, as Glenbrook’s Chris Ur...

Episode 192 - The Rising Value of Rich Account Data with George Throckmorton, Nacha from 2023-02-22T19:08

Nacha's Phixius is one of the better kept secrets in the U.S. payments landscape. Maybe that needs to change. Take a listen to Yvette Bohanan and George Peabody as they speak w...

Episode 191: Fanning the Flames: A Year in Travel - Jordan from 2023-02-16T04:16

We’ve reached our final destination on Glenbrook’s 2022 tour of local payment methods around the world. Joanna Wisniecka joins Yvette Bohanan on this episode of Fanning the Flames to c...

Episode 190: Fanning the Flames: A Year in Travel - French Polynesia from 2023-02-10T21:08

With many of us still experiencing cold and rainy winter weather, let’s look to warmer climates as Glenbrook’s Chris Uriarte walks us through his payments journey in French Polynesia. ...

Episode 189: Fanning the Flames: A Year in Travel - Singapore from 2023-01-27T22:37

The next destination on our journey around the world is Singapore! Glenbrook’s Chris Uriarte and Bethany May come on the show to share their stories using local a...

Episode 188: Fanning the Flames: A Year in Travel - Turkey&Ethiopia from 2023-01-23T23:38

Next up in Glenbrook’s travelogue series, Nikhat Choudhury joins Yvette Bohanan to share her experience making payments on a recent trip to Turkey. 

In this double feature episode, Elizab...

Episode 187 - Fanning the Flames: A Year in Travel - Brazil from 2023-01-06T17:02

In 2022, travel started to get back to “normal” and the Glenbrook team had many opportunities to get out and about. No trip would be complete without running a fe...

Episode 186 - Data Security and Privacy with Michael Borgia, Davis Wright Tremaine from 2022-12-07T22:09

We’ve talked a lot recently about how important it is to stay up to speed on regulations. In this episode of Payments on Fire®, George Peabody and Chris Uriarte are joined by Michael Borgia, Par...

Episode 185 - Fanning the Flames: Glenbrook Education Program from 2022-11-09T22:32

Glenbrook has been providing payments education for over 15 years. In that time, over 35,000 payments professionals have attended Glenbrook workshops, including t...

Episode 184 - Talking ACH with Michael Herd, Nacha from 2022-11-02T17:44

We talk about ACH a lot at Glenbrook (even coining the phrase “ACH is Hot”) and there’s a reason for that. More than 29 billion ACH Network payments were made in ...

Episode 183 - Fanning the Flames: Money20/20 Recap from 2022-10-28T22:22

Glenbrook’s Bryan Derman, Chris Uriarte, Cici Northup, and Joanna Wisniecka are back from Money20/20 and return to Payments on Fire to debrief with Yvette Bohanan...

Episode 182 - Steering the Fintech through Regulatory Waters - Cameron Peake, Restive Ventures from 2022-10-26T12:56

Becoming a fintech is no easy task. There’s the foundational idea, there’s the team, the market opportunity, macroeconomic conditions, and the necessary skills of running a business. Never easy ...

Episode 181 - Michael Steinbach, Worldline from 2022-10-19T20:11

Join Wordline's Michael Steinbach and Glenbrook’s Elizabeth McQuerry and George Peabody to hear the story of SEPA’s creation, the Single Euro Payments Area. You’ll also learn about Listen

Episode 180 - Fanning the Flames: Money20/20 Preview from 2022-10-17T23:51

Yvette Bohanan hosts Glenbrook’s Bryan Derman, Chris Uriarte, Cici Northup, and Joanna Wisniecka to discuss their attendance at the upcoming Money20/20 conference...

Episode 179 - Understanding US Payment Regulation with Jennifer Aguilar, Alston&Bird LLP from 2022-10-14T19:26

Most of us see payments innovation as the force that moves markets. That’s true when it comes to user experience and the tech that moves money. But it is government regulation and business contr...

Episode 178 - Tokenization from 2022-10-06T19:41

Glenbrook’s Russ Jones returns with George Peabody and Yvette Bohanan on this episode of Payments on Fire® to discuss tokenization - a substitution of a high valu...

Episode 177 - Fanning the Flames: Durbin-Marshall Credit Card Competition Act from 2022-09-20T15:37:54

Merchants rejoice? Credit card interchange regulation is on the table with the Credit Card Competition Act of 2022. But the new rule proposed by Senators Dick Dur...

Episode 176 - Fanning the Flames: PaymentsEd Forum 2022 from 2022-08-30T21:49:47

Glenbrook’s Drew Edmond joins Yvette Bohanan on the show to recap his experience at the PaymentsEd Forum in Washington DC earlier this month. In addition to atten...

Episode 175 - Delegated Push Payments, Russ Jones from 2022-08-19T12:16:02

If you’ve attended a Glenbrook Payments Boot Camp®, chances are good that you remember reviewing push and pull payments during the key concepts. The determination for whether a transaction is pu...

Episode 174 - Fanning The Flames: Proof Of Work Consensus Algorithm from 2022-08-12T20:59:49

Glenbrook’s Neel Saunshi and Yvette Bohanan return to explain the Proof of Work consensus
algorithm. Listen in as they discuss what it is, how it works, and the environmental impact from Listen

Episode 173 - Fanning the Flames: NFTs from 2022-07-29T20:28:40

In this Fanning the Flames episode, Neel Saunshi joins Yvette Bohanan to discuss a very hot topic in the industry - NFTs. Tune in as they break down smart contrac...

Episode 172 - Fanning the Flames: Fast Payments on the African Continent from 2022-07-21T20:19:07

Glenbrook’s own Elizabeth McQuerry and Joanna Wisniecka just returned from spending a couple of weeks in Kenya leading training on inclusive payments systems.  Listen

Episode 171 - How Wallets Are Transforming The Global Payments Landscape And What Merchants Should Do About It - Chuck Huang, Citcon from 2022-07-12T17:27:26

Chuck Huang, Founder and CEO of Citcon, joins George Pebody and Yvette Bohanan on this episode of Payments on Fire® to chat about digital wallets across the globe...

Episode 170 - No turning back at the crossroads of embedded finance and the metaverse - Ahon Sarkar, Helix by Q2 from 2022-06-24T14:16:29

In this episode of Payments on Fire®, George and Yvette Bohanan welcome Ahon Sarkar, GM of Helix by Q2. Listen in as they discuss embedded finance, multi-tenancy,...

Episode 169 - Catching Up On The State Of Payments - Robin Gandhi, Nium from 2022-06-03T19:04:24

George and Yvette welcome back Robin Gandhi in this episode of Payments on Fire®. Formerly of TripActions ( Listen

Episode 168 - Fanning the Flames: NACHA Smarter Faster Payments 2022 - Elizabeth McQuerry&Cici Northup from 2022-05-17T19:25:42

Just off the plane from Nashville, Glenbrook’s Elizabeth McQuerry and Cici Northup sat down with Yvette Bohanan to chat about attending NACHA’s Smarter Faster Pay...

Episode 167 - Combating Fraud - Patrick Chen, SpecTrust from 2022-05-12T13:21:41

In this episode of Payments on Fire®, Yvette Bohanan is joined by Patrick Chen, co-founder of SpecTrust, to discuss payments risk, fraud, and the age-old question...

Episode 166 - Payments Trends&Best Practices - Casey Klyszeiko, Fiserv from 2022-04-29T13:59:17

In this episode of Payments on Fire®, George Peabody and Yvette Bohanan are talking payment trends and best practices with Fiserv’s Casey Klyszeiko, Head of Carat...

Episode 165 - Fanning the Flames: Global Payments - Elizabeth McQuerry&Joanna Wisniecka from 2022-04-27T13:52:55

Episode 164 - 5th Annual RTP Network Update from 2022-03-17T20:53:45

Episode 163 - Payments Infrastructure and Foreign Policy from 2022-03-03T17:48:52

In this timely episode of Payments on Fire®, Yvette Bohanan has gathered teammates at Glenbrook (Elizabeth McQuerry, Erin McCune, Cici Northup, and Joanna Wisniec...

Episode 162 - Stablecoins, Cross-border Payments&Interoperability - Ran Goldi, First Digital Assets Group from 2022-01-28T14:34:45

In this episode of Payments on Fire®, George Peabody will have back on the show two people that our listeners know well. Yvette Bohanan from Glenbrook Partners’ Education Team will co-host this ...

Episode 161 - AI-ML and Bias - Ismini Psychoula, OneSpan from 2022-01-13T19:13:54

2022 just started and we got so much to see and learn this year. But, we are not alone in this learning journey. Machine Learning and Artificial Intelligence are ...

Episode 160 - Innovation in Payments Workshop - Russ Jones, Glenbrook Partners from 2021-12-09T20:34:45

The new year is coming with lots of innovations for the payment industry. Some of them will impact some companies and/or all the industry, changing how things wor...

Episode 159 - The Top KPI of International E-Commerce - Ralph Dangelmaier, CEO, BlueSnap from 2021-11-03T21:20:17

If you’re an e-commerce merchant selling across border, you’ve got to answer a few questions:

1. What methods of payment should you support in each country you sell in? Not every count...
   Listen

Episode 158 - The High Pain of Push Payment Scams - PJ Rohall, Featurespace from 2021-10-21T19:08:08

Payment scams and the fraudsters who perpetrate them are everywhere. And as we speed up payments, the ability to send money from one account to another in near real-time, there’s a lot to like f...

Episode 157 - Experts Deep Dive on Financial Health and Inclusion from 2021-10-07T23:00:42

Financial health and inclusion in the US remain as major concerns  and challenges for the nation, the millions who struggle with access to affordable financial services, and payments experts foc...

Episode 156 - How to Make Financial Health a Reality - Mimi Joy, Financial Health Network from 2021-08-16T21:37:20

This podcast with Mimi Joy explores consumer financial wellbeing in the US and initiatives to improve access to quality financial services for low and moderate income Americans. Mimi shares her ...

Episode 155 - Enabling Payments Operations and the Multiplayer Fintech Ecosystem - Dimitri Dadiomov and Rachel Pike, Modern Treasury from 2021-08-13T16:12:37

Multiplayer fintech takes payments services to levels of depth and breadth not seen before. The breadth of payments platform services enables other fintechs to bring comprehensive capabilities t...

Episode 154 - Fighting Disruption in Merchant Services with Payments Tech - Kyle Pexton and Nick Starai, NMI from 2021-07-08T15:23:28

In this wide ranging Payments on Fire® episode featuring gateway provider NMI, you’ll hear how payment industry roles...

Episode 153 - How to Make B2B Payments in a Few Lines of Code - Brady Harris and Adam Steenhard, Dwolla - Payments on Fire® Fintech Series from 2021-07-02T18:39:37

Fast payments will move the US payments market. But to get there, we need fintech to expose those capabilities. Zelle, the RTP Network, Same Day ACH, push to card, and eventually FedNow all need...

Episode 152 - The Fast Payments Imperative - Elizabeth McQuerry, Glenbrook and Craig Ramsey, ACI Worldwide from 2021-06-21T21:25:12

• Curious about how fast payments systems like Zelle, the RTP Network, and FedNow work?
• Many fast payments use cases aren’t about speed. Find out why.
• Fast payment systems ...
  Listen

Episode 151 - The Fintech Network Built for SMB Payments - Marwan Forzley, Veem from 2021-06-10T19:18:33

Glenbrook’s fintech payment series continues with this look at Veem in a deep convo with Marwan Forzley, CEO.

• Curious about how fintechs solve c...
  Listen

Episode 150 - How a Fintech Speeds the Logistics Industry - Robin Gregg, RoadSync from 2021-05-11T19:05:20

• Curious about how fintechs solve client problems?
• Fintechs aren’t just about payments; they blend commerce enablement into their offerings
• The payment solution that solve...
  Listen

Episode 149 - Bringing Data to Secure A2A Transactions - Eli Polanco, Nivelo from 2021-04-28T18:34:51

• How do you secure bank to bank transfers between counter parties when the payment system itself lacks strong authentication?
• Can you balance the cost, speed, and security of trans...
  Listen

Episode 148 - The Fintech Bringing Crypto and Diem to Payments Users - Ran Goldi, First from 2021-04-21T18:00:42

There's a huge shift on the horizon.

• Want to learn about the state of cryptocurrencies in payments today?
  What about the entrepreneur’s journey in leading edge fintech and pay...
  Listen

Episode 147 - The Apps of the Card World: Closed Loop Prepaid - Dom Morea, Fiserv from 2021-03-19T00:45:32

Prepaid cards are the “apps” of the card world. Join George and Fiserv’s Head of Prepaid Dom Morea as they introduce prepaid’s twin modalities - open loop and closed loop - and then dive into ho...

Episode 146 - Multiplayer Fintech Builds a Winning B2B Service - Robin Gandhi, TripActions from 2021-03-03T22:46:29

In our payments education workshops, we make the point that today’s fintechs rarely do something entirely new. At the macro level, our activities a...

Episode 145 - GPay's Impact on Every Stakeholder: Way More Than a Wallet - Steve Klebe, Google from 2021-03-01T23:22:31

GPay is Google’s app for payments, financial services, rewards, and, is expanding its capabilities, its partnerships, and its ambitions. Join Glenbrook’s Listen

Episode 144 - Innovation in Fast Money: 4th Annual RTP Network Update - Steve Ledford, The Clearing House from 2021-02-18T20:24:54

A Global Phenom

Realtime Retail Payments (RTRP) systems are a global phenomenon. These systems exist or will soon in over 50 countries around the world. Some have been in operation for ...

Episode 143 - The Buy Now Pay Later Challenge to Credit Issuers - Chris Bixby, Sezzle - Payments on Fire® Fintech Series from 2021-02-16T17:41:03

Continuing our payments in fintech series, we talk about one of the major changes in the payments industry over the last few years: the installment lending phenomenon. Companies like Listen

Episode 142 - Don’t Miss Out on Faster Payments, The Next Big Shift in Digital Payments - Russ Jones, Glenbrook Partners from 2021-02-09T00:24:32

Faster Payments: Fundamental Tech for Payments Innovation

Payments innovation comes in waves. And the wave that’s breaking on the U.S. - having swept over 50 countries around the world ...

Episode 141 - The Data Driven Money Supply Chain - Keith Smith, CEO, Payability - Payments on Fire® Risk Series from 2021-02-05T19:05:40

The Fintech Phenomenon is rarely about doing something entirely new. It’s about doing things in a new way that better fits the needs of the target market. The fintech model also enables the prov...

Episode 140 – Finding Fraudsters at the Front Door - Robert Capps, NuData Security - Payments on Fire® Risk Series from 2021-01-27T22:32:09

In a crisp explanation of account takeover and authentication risks, George and Robert Capps, Vice President, Market Innovation, at NuData Security. They discuss the findings of a recent Listen

Episode 139 - Building Digital Infrastructure for Small Business - Barry McCarthy, Deluxe from 2021-01-12T23:11:40

Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has ...

Episode 138 - Open banking, Recurring Payments, and a Global Debit Network - Duncan Barrigan, GoCardless from 2020-12-17T20:38:09

Open banking. It’s a term we started to hear about at the end of 2016 and since 2019 interest has remained high. That’s according to Google Trends. Along with those searches, the related hot top...

Episode 137 - Ecosystem Enablement for Financial Inclusion of the Poor - Kosta Peric and Paula Hunter on Mojaloop from 2020-12-16T22:18:24

Financial inclusion for the poor is a global challenge. In this episode, we dive into the story of Mojaloop, a platform that enables interoperability and transaction routing between mobile money...

Episode 136 - Global Payments and the Fintech Innovations Changing the Industry - Carol Coye Benson, Glenbrook from 2020-12-01T16:38:46

For a front row seat on payment innovation you have plenty of choices. Yes, Stripe and Square are based in the tech hotbed of the Bay Area and it’s tempting to stare at their success. But a look...

Episode 135 - Innovation in Payments - Russ Jones, Glenbrook from 2020-11-10T21:13:01

2020 has been an active period for payments innovation. COVID-19 has been a forcing function for digital payments across multiple payment domains. “Touchless” and “contactless” payments are now ...

Episode 134 - Ecommerce Fraud in the Time of COVID - Eyal Raab, Riskified from 2020-10-28T20:57:33

COVID is a forcing function for digital channel growth across the world as consumers and businesses reduce their reliance on physical interactions. We’ve seen usage shifts in how bank accounthol...

Episode 133 - Payments are (still) on Fire - Steve Sarracino, Founder, Activant Capital from 2020-10-14T22:06:09

You’d have to be aggressively disinterested in the payments industry not to be aware of its attraction to investors. The COVID-19 pandemic has done n...

Episode 132 - Glenbrook's Erin McCune Talks B2B with Cit's Tony McLaughlin from 2020-09-25T01:30:54

This Payments on Fire® podcast is a joint production of Citibank and Glenbrook. Tony M...

Episode 131 - Bridging the Payment Information Gap with Phixius - Peter Tapling from 2020-08-25T21:43:07

NACHA’s Phixius is a new service for the exchange of the information about a payment between the sender and receiver. Take a listen to Payments on Fire® ...

Episode 130 - Privacy Regulation and the High Stakes of Compromise - Scott Giordano, Spirion from 2020-08-11T18:18:33

In this Payments on Fire® George and Scott Giordano, VP and Sr. Counsel, Privacy and Compliance at data privacy management firm Spirion, talk about what ca...

Episode 129 - How COVID Changes the Shape of Fraud - Rafael Lourenco, ClearSale from 2020-07-17T20:17:12

In this episode, George speaks with Rafael Lourenco, EVP and Partner of fraud management provider ClearSale. Rafael returns to Payments on Fire® to address...

Episode 128 - How a NextGen Payments Company Builds on the Cloud - Eric Rosenthal, Rapyd from 2020-06-18T17:41:25

Take a listen to Rapyd's Eric Rosenthal and Glenbrook’s George Peabody as they discuss Rapyd’s swift global expansion, ...

Episode 127 - The Hot Topics in Digital Payments - Russ Jones, Glenbrook Partners from 2020-06-11T00:22:45

The transition away from paper to an all digital payments world has been underway for decades. But in the last few years the pace has accelerated. Global tech availability and focused developmen...

Episode 126 - New Tech, New Models: ACH at the POS - Craig McDonald, Trustly from 2020-06-03T03:07:26

Take a listen to Craig McDonald, Chief Business Officer of Trustly and George as they discuss how Trustly makes its proposition possible. While Trustly is ra...

Episode 125 - COVID-19 Relief: Collaboration, Regulation, and Tech Do Good - Roberto Marinho, CEO, César Souto, Conta Zap, Brazil from 2020-05-27T00:22:08

This illuminating Payments on Fire® episode takes a deep look at a very new Brazilian payments platform called Conta Zap (Zap Account in English) and ...

Episode 124 - Ground Truth: COVID-19’s Payments Impact - Glynn Frechette, PSCU from 2020-05-19T22:20:38

There’s no clearer indicator of COVID-19’s economic impact than payment metrics. In this Payments on Fire® episode, we speak with Bryan Derman<...

Episode 123 - A Trip into the Nigerian Payments Ecosystem - Charles Ifedi, eBanqo from 2020-05-12T23:10:52

It is super instructive to hear about payments evolution. So, it’s time to take a trip. In this Payments on Fire® episode we speak with Charl...

Episode 122 - Maximizing Authorization Rates and More - Jeanne DeWitt, Stripe from 2020-05-05T14:25:36

Payment authorization rates are a theme we return to regularly on Payments on Fire® because they matter so much to merchants, issues, and the payment providers in between. If a big issuer declin...

Episode 121 - Acquiring the E-commerce Cross-Border Merchant - Moshe Selfin, Credorax from 2020-04-28T19:55:13

In Glenbrook's Payments Boot Camp® and in our payments consulting work, we use our Domains of Paym...

Episode 120 - Deep Dive into Real-time Payments in Developing Markets - Elizabeth McQuerry, Glenbrook Partners from 2020-04-21T19:09:50

In this special episode of Payments on Fire®, Glenbrook partner Elizabeth McQuerry, partner in charge of Glenbrook’s Global payments ...

Episode 119 - The API to Streamline and Secure Account Access - Don Cardinal, GM, Financial Data Exchange from 2020-04-14T17:15:08

The “supermarket” days of financial institutions providing all of our financial services and holding all of our accounts are long over. Brokerages, insurance companies, and the expanding array o...

Episode 118 - Third Annual RTP Network Update - TCH's Steve Ledford from 2020-03-31T20:38:27

Welcome to Payments on Fire® and to our third, now annual, discussion with Steve Ledford, SVP Products and Strategy at The Clearing House, and the leader of his company’s Listen

Episode 117 - Stop Them at the Front Door Before Giving That Loan - Rivka Gewirtz Little, Socure from 2020-03-24T15:55:22

Be Safe. Be Well. Help Out.

This is our era’s unprecedented event. I hope you’re staying safe, your family is all well, and you’ve got what you need for what looks to be ...

Episode 116 - Now More than Ever - Glenbrook Payments Boot Camp® Digital Edition - Russ Jones, Glenbrook Partners from 2020-03-16T14:38:44

Sometimes events delay things. Other times, they hasten them. At Glenbrook, the corona virus has sped us along a path we’ve been traveling for some time. The path is digital delivery of the Glen...

Episode 115 - Finding the Phantoms - Synthetic Identity and the Issuer - Naftali Harris, SentiLink from 2020-03-12T19:00:42

Fraudster innovation is a constant. As the defenders of payment transactions thwart one fraud vector, these innovators, playing offense, switch tactics.

Today, the problem of knowing who ...

Episode 114 - How to Orchestrate the Merchant’s Payments Infrastructure - Justin Benson, Spreedly from 2020-03-06T20:10:12

On Payments on Fire® we’ve talked with gateway operators, processors, tokenization specialists, fraud management firms, and others - all providers who help payment acceptors handle their payment...

Episode 113 - SMB Cash Management Meets Lending and Payments - Nan Siler, Kabbage from 2020-02-26T22:21:58

In this Payments on Fire® podcast, we examine the role of a payment service offered through a commerce solution targeted at the small and medium business (SMB) market. To do that, we talk with N...

Episode 112 - What the Mobile Ecosystem Brings to Risk Assessment - Rodger Desai, Payfone from 2020-02-04T00:57:54

As our lives shift online, our providers needs strong digital representations of each of us in order to make authentication and authorization decisions. Besides payment transactions, there are t...

Episode 111 - Managing Ecommerce Fraud - Colin Sims, Forter from 2020-01-03T19:50:32

The U.S. has just come off a record setting holiday shopping season with ...

Episode 110 - Building Out and On a National Faster Payments System from 2019-12-09T00:20:06

Deployment of “clean sheet of paper” payment systems is a once in a generation event. In over 50 countries, new account-to-account push payment systems are either in full scale operation, implem...

Episode 109 - Bitcoin SV, a Payments and Data-focused Path in Bitcoin Evolutio - Jimmy Nguyen, Bitcoin Association from 2019-11-27T20:40:05

If you thought bitcoin was dead as a payments system, take a listen to George and Jimmy Nguyen, founding president of the Bitcoin Association, as th...

Episode 108 - B2B Payments for the Massive Insurance Segment - Jeff Brown, VPay from 2019-11-19T04:26:20

Join Jeff Brown, president of VPay, a firm specializing in insurance claims payments, and George Peabody of Glenbrook Par...

Episode 107 - The Financial Inclusion Impact of the Digital Wallet in Columbia - Hernando Rubio, CEO, Movii from 2019-11-14T22:17:23

Digital disruption and financial inclusion are focus areas throughout the developing world and the topics are white hot in Colombia. Listen in as Hernando Rubio, CEO of Moviired, speaks with Eli...

Episode 106 - Payments Infrastructure for the ISV - Richie Serna, Finix from 2019-11-08T20:58

The merchant acquiring industry continues its large scale shift from a payments-led to an operations-led purchasing decision for the merchants it serves. Historically based on independent sales ...

Episode 105 - The Independent Gateway's Enabling Role - Nick Starai, NMI from 2019-10-25T21:52:40

Take a listen as George and Nick Starai, Chief Strategy Officer of NMI discuss the role of the independent payments gateway and its evolution as a technology a...

Episode 104 - The Complex World of Healthcare Payments - Ian Drysdale, Zelis Payments from 2019-10-18T20:04:50

Take a listen to Ian Drysdale of Zelis Payments and George as they discuss how complex the payments process is in the healthcare industry. 

Near the peak of payments complexity a...

Episode 103 - Mining the Dark Web for Early Detection of Fraud - Aamna Zia and David Hetu, Flare Systems from 2019-10-03T14:57:58

Need an early warning system for what payment system hackers are about to do? Then knowing what’s happening on the dark net is imperative.

In this episode of Payments on Fire®, George spe...

Episode 102 - nexo standards Attacks Point of Sale Complexity - Jacques Soussana, General Secretary from 2019-09-21T21:42:24

Listen to George and Jacques Soussana, General Secretary, of nexo Standards, an organization based in Europe with global goals to establish interope...

Episode 101 - The U.S. Faster Payments Council - Kim Ford from 2019-09-16T15:26:05

A  Better Way, Please

Last week I tried to connect my accounts at two different banks. Between account type mismatches (my bad), long account numbers, ACH micro-deposits,...

Episode 100 - Strong Customer Authentication - Russ Jones, Glenbrook Partners from 2019-08-20T22:57:55

For a nanosecond, about seven years ago, I thought the payments industry was entering a steady state where change, while sure to be accelerated by technology, was going to settle down to the fam...

Episode 99 - Reducing Chargeback Handling Pain - Rick Lynch, Verifi from 2019-08-08T20:36:40

One of the privileges of using a card to make a payment is the ability to dispute that charge should something go wrong. Maybe you ordered one garden rake but got charged for two. Perhaps you or...

Episode 98 - Google Pay Deep Dive with Google's Steve Klebe from 2019-07-17T19:12:27

The global spread of digital payments gets a huge boost from giants like Google. Google’s Google Pay is far more than just a wallet, and the subject of this Payments on Fire® episode with Steve ...

Episode 97 - Data Breach Prevention, Investigation, and Remediation - Chris Uriarte, AON Cyber Solutions from 2019-07-10T19:17:18

Here on Payments on Fire® we've spoken a lot with risk and fraud management firms that generally offer some combination of services and technologies that promises to lower customer exposure to p...

Episode 96 - Enterprise Risk, No Time to Relax - Tricia Phillips, Kount from 2019-06-12T20:16:06

The task of risk management in the payments business keeps getting bigger. Where once the concern was confined to payments alone - starting with counterfeit checks and currency - payment electro...

Episode 95 - Hiding Data Jewels in the Tokenization Vault - Alex Pezold, CEO, Tokenex from 2019-06-10T20:26:29

One of the biggest payments challenges for merchants is how to handle payment data - whether it’s at the POS or in the remote domain where e-commerce and mobile payments take place. A lot of thi...

Episode 94 - Digital Identity and Blockchain Tech - Andre Boysen, SecureKey from 2019-06-06T21:29:41

Digital identity is one of the most solution resistant challenges to online commerce and, indeed, our online lives. It is basic to online trust, an elusive condition undermined by data breaches,...

Episode 93 - Fitting QR Codes into the Card System - Bastien Latge, EMVCo from 2019-05-17T19:48:02

Ever wonder about EMVCo's role in the development and implementation of its technical specifications? Take a listen to Bastien Latge, EMVCo's director of technology and Glenbrook's George Peabod...

Episode 92 - Fintech Leaders Talk Payments - Fintech South Atlanta 2019 from 2019-04-12T20:17:11

Payments on Fire® usually focuses on a single topic, typically a fintech company and the business or personal challenges it addresses. In this episode, we take another direction by bringing toge...

Episode 91 - Contactless Magic on a Merchant Smartphone - Maxime de Nanclas, Mobeewave from 2019-04-12T18:27:38

Five years on from Apple Pay’s release, contactless payment cards are just getting off the ground here in the US but in much of the rest of the card world, contactless payments of both kinds are...

Episode 90 - PSD2 Enables Fintech Competitors - Myles Stephenson, Modulr from 2019-04-12T01:11:18

The UK and the EU take a very different approach to payments industry evolution than here in the States; the former directed by government mandate, the latter by marketplace dynamics and the lig...

Episode 89 - Growing a Fintech Business for Small Business Cross-border Payments by Outgrowing the Blockchain - Marwan Forzley, Veem from 2019-03-26T21:44:21

Cross-border B2B payments are frustrating, time consuming, and expensive, especially for small and medium businesses. To dig into why and what's being done to overcome those concerns, join Georg...

Episode 88 - Digital Marketplaces Go Global - Tomas Likar, Hyperwallet from 2019-03-21T21:52:20

The digital marketplace model brings together buyers and sellers and, frequently, handles the money and payouts to the sellers.

As my guest today has determined, digital infrastructure, e...

Episode 87 - On Launching an SMB POS Product Line - Gavin Rosenberg, TSYS from 2019-03-15T19:51:45

The business of merchant services continues to undergo two forms of transformation. First, the merchant services businesses, either as acquiring banks or via non-bank acquirers, has undergone ma...

Episode 86 - Fraud Management and the E-Tailer - Rafael Lourenco, ClearSale from 2019-02-22T16:49:24

This Stuff is Hard

As the remote payments domain (think in-app and browser-based payment transactions) continues to grow at around 15% a year, that growing number means t...

Episode 85 - It's Hard to Communicate about Chargebacks - Keith Briscoe, Ethoca from 2019-01-24T23:19:41

Ecommerce fraud rates are rising and that means more cardholders are seeing unauthorized charges on their accounts.

The cardholder remedy is to call either the merchant or the issuer to f...

Episode 84 - Diving into the Deep Data Pool - Feedzai's Saurabh Bajaj and Nick Stanchenko from 2018-12-26T23:11:46

Fraud prevention today is about how quickly we can separate good customers from questionable ones and, for those doubtful transactions, use the right set of tools and data sources to optimize sp...

Episode 83 - Settlement Systems in Detail - Carol Coye Benson, Glenbrook from 2018-11-15T19:34:52

Payment Innovation Moves to the Core

When we conduct our Glenbrook Payments Boot Camp, our first graphic illustrates the three essential steps in every transaction - init...

Episode 82 - Restaurant Payments Deep Dive - Tim McKenna, Heartland Payment Systems from 2018-11-13T22:56:31

Restaurant payments is a complex area especially for those companies serving the mid-sized and large restaurant operator. They have different needs that extend well beyond payment acceptance but...

Episode 81 - Real Time Payment Network Update - Steve Ledford, TCH from 2018-10-25T17:06:17