Episode 6. Data and Enabling Services - a podcast by Health Center Association of Nebraska and Health Outreach Partners

Enabling Services, defined as non‐clinical services that aim to increase access to health care and improve health outcomes, are a hallmark of community health centers, connecting vulnerable patients to supports that enhance their ability to become active partners in their own health care. Patients with chronic conditions may require Enabling Services such as care coordination, language assistance services, transportation, and/or other supports to help them fully adhere to their clinical treatment plans. Community health centers effectively address patients’ social determinants of health barriers and can benefit from a standardized protocol to systematically document those interventions. 

The ability to track and evaluate these services is essential in order for health centers to demonstrate their value in meeting and addressing patient social risks. The Association of Asian Pacific Community Organizations (AAPCHO) offers an Enabling Services Data Collection (ESDC) tool and best practices for community health centers. 

Season 1, Episode 6: Data and Enabling Services

Guests: Albert Ayson and Joe Lee from AAPCHO

Click the link for additional resources on ESDC from AAPCHO. All resources are available and free to PCAs, HCCNs, and health centers.

Learning Objectives: 

• Explain the importance of Enabling Services data collection and documentation in order to understand the Social Determinants of Health needs of patients and demonstrate the value of enabling services that address them. 

• Identify training and technical assistance resources to launch or expand an ESDC initiative for Primary Care Associations and their community health centers. 

• Describe the updated ESDC standardized protocol, identify the role of Enabling Services in organizational readiness for value‐based healthcare transformation, and gain hands‐on practice for data documentation. 

Further episodes of PCA Enabling Services Virtual Summit Podcast Series

Further podcasts by Health Center Association of Nebraska and Health Outreach Partners

Website of Health Center Association of Nebraska and Health Outreach Partners