PPP 051 | Great on the Job, with author and Harvard blogger Jodi Glickman - a podcast by Andy Kaufman, PMP, PMI-ACP

Total Duration 30:48 Download episode 51 Last week I facilitated a tutorial and delivered a new keynote to over 800 people at the STAREAST conference in Orlando. It had been a while since our family had visited Florida so I had the opportunity to bring my wife and three children along, which was great! Between speaking engagements we had the opportunity to spend time at Disney and if you've spent any time at a Disney park, chances are customer service and quality come to mind. People at Disney know how to

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