10. @thisissugartattoo: Mastering the Client Experience - a podcast by Sheila Bella

Customer service is so important for your business, especially in terms of creating strong and sustaining relationships with your clients. And in today's episode, @thisissugartattoo shares advice on how to bring your business' customer service closer to perfection. Specifically, Caitlin discusses a training she put together called "Mastering the Client Experience".

You don't want to miss this!

Meet Caitlin:

Hi, my name is Caitlin Estep, I'm a permanent makeup artist and owner of Sugar Tattoo, a cosmetic tattoo shop in Central Ohio. I am also a licensed advanced esthetician and specialize in tattoo removal. My goal is to educate clients and permanent makeup artists alike. For my clients, they feel empowered and knowledgeable. For my fellow artists and beauty professionals, I want the same. From the service itself, to the contracts signed when leasing their space, I've focused on Customer Service and am now taking my knowledge and expertise and sharing them in a fun, common-sense way!

You can find her on Instagram @thisissugartattoo!

Further episodes of PMU School: A Podcast For Artists by Artists

Further podcasts by Sheila Bella

Website of Sheila Bella