Customer Experience #15: Core Competence–Creating&Nurturing Connections between Stakeholders - a podcast by Michael Byrne

In the last episode, we learned the importance of being able to have relevant conversations with very different types of stakeholders in your customer’s organisation. In this episode, Michael takes the idea further. How can you help reconcile these different interests (Production, Finance, HR, Logistics, etc), creating and nurturing connections which will help your customer [...]

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