Improving patient safety by encouraging staff to come forward - a podcast by Royal Australasian College of Surgeons

For more than 25 years, Dr Gerald Hickson and his colleagues at Vanderbilt University Medical Center (VUMC) have studied reasons why patients file malpractice claims and what can be done to improve patient care. Key initiatives include both patient and staff reporting systems which encourage the disclosure of unsafe medical practices. Dr Hickson explains how the systems work and the overwhelming response they’ve received from medical centres across the United States.

See omnystudio.com/listener for privacy information.

Further episodes of RACS Post Op Podcast

Further podcasts by Royal Australasian College of Surgeons

Website of Royal Australasian College of Surgeons