The New Mall: Digital, Data and Delivery - a podcast by RBC Thought Leadership, John Stackhouse

from 2020-06-23T09:00:09

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The retail world we knew before COVID-19 doesn't exist anymore. The entire landscape has changed, as has consumer behaviour. The mall of the future will require a whole new level of strategy, planning, innovation and operational adjustment. In this episode, John Stackhouse discusses how the world of retail has shifted dramatically, how consumer trends will continue to evolve in a post COVID world, and how retailers need to pivot to a “mission shopper” mindset.

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