Google Analytics 4 and Using Plan Instead of Should - a podcast by Mark Des Cotes

This isn't a standard episode of Resourceful Designer. Instead, I want to share two tips with you.

Tip #1

Set up your Google Analytics 4 account ASAP. Google is turning on Universal Analytics on July 1st, 2023. Google has said the data collected in your UA account will not be migrated to your GA4 account. Unless you want to start again from zero, you need to set up your GA4 account now and start collecting data while you still have access to your UA information.

Listen to the podcast episode to learn more.

Tip #2

Never tell a client that you "Should" something. "I should be able to start your project next week, " or "I should have something to show you by Friday." etc.

Instead, tell them you "plan." – "I plan to start your project next week." or "I plan on having something to show you by Friday."

Saying "Should" instills doubt. It tells the client you are unsure of your abilities. Using "plan" instills confidence while not guaranteeing anything in case you cannot fulfill what you say.

Using "plan" instead of "will" is also a good idea for the same reason. Planning on doing something but not succeeding is forgivable. Saying you will do something and not following through harms your reputation.

Semantics can go a long way in helping you become a better business person.

Further episodes of Resourceful Designer: Strategies for running a graphic design business

Further podcasts by Mark Des Cotes

Website of Mark Des Cotes