How to find the words to start difficult conversations - a podcast by RNZ

Right now, there's probably a uncomfortable conversation you've been meaning to have with someone, but you've been avoiding it. Perhaps you fear saying the wrong thing, or the person getting emotional, or that you won't know what to say to help them. Dr Kathryn Mannix knows how daunting these types of conversations can be. She's been a palliative care doctor for 30 years and is a qualified cognitive behaviour therapist, and in that time working with the dying, has had to navigate more than her fair share of tough conversations. Kathryn understands that we all have moments when words fail us, and has written a book to help others find the words to start these difficult conversations, called Listen: How to Find the Words for Tender Conversations. She speaks to Kathryn from Northumberland.

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