Podcasts by Salon IQ

What have salons been doing during lockdown? from 2021-02-09T19:00

We speak with our special guest Cara who is an educator at SalonIQ.

Cara has been at the forefront of working and helping many, many Salon Owners during the pandemic of Covid-...

Amazing start to 2021 despite Covid-19 from 2021-02-03T19:00

How many times have you heard the saying, life is what you make it?

I know I have heard this so many times, but only recently has the true meaning of this statement really meant something...

Prepare to end 2020 with a bang from 2020-10-20T11:00

Yes 2020 has ben a very different year but that doesn't mean to say we can't have a great Christmas. 

If you haven't done so already now is the time to plan, plan your rosters, party...

Are you reaching out to your clients? from 2020-10-06T10:25:32

What is your retention percentage?

If you don't yet know then you could be missing out on looking after your existing clients.

This episode looks at a sequence of SMS and emails th...

Manage your cancellations the right way from 2020-04-17T13:03:10

Our latest podcast talks through the various ways you can manage your cancellations during lockdown. 

We may not have the green flag right now to re-open our doors however, you can c...

Christmas checklist is at the ready... from 2019-11-01T09:27:33

Do you want the busiest Christmas you have ever had?

If your answer is yes then you need to listen to this Podcast to make sure you have everything covered and more!

Where Have They Gone? from 2019-09-23T07:00

I'm sure you are like me in that if something isn't written down or you do not get a reminder there is a chance you will forget?

This episode takes you through clients that you have looke...

Are You Working 40+ Hours from 2019-09-16T07:00

If this is you, then you need to re-think...

Christmas is fast approaching now we are on the later part of this year, so no doubt you will only be working more and more hours over the fes...

Give Your Clients The Choice... from 2019-09-09T07:00

Online bookings are a MUST...

Did you know 33% of your clients book online when you are closed! (At time of writing)

And that number is only going to increase more and more as time...

Get Your Shopping On... from 2019-09-02T07:00

There is nothing better than getting everyone together and getting into the festive spirit.

A Christmas shopping event for your clients can be what it takes to kick start your Christmas s...

Hair and Beauty Events in 2019 from 2019-08-28T11:11:03

October and November are always busy times for us in the industry with lots of salon events and awards happening. 

From Salon international to Business counts and NHF awards to name ...

Can you live the dream at the age of 21? from 2019-07-24T19:00

What is the dream? I guess you'd get a different answer depending on who you ask, right?

What does a work/life balance really mean?

Life can be difficult for both the old and the y...

How Would You Look After 1,200 Clients? from 2019-07-03T19:00

1,200 clients and a support team with 1 goal...to do their best - how would you plan, manage and organise your day?

Where are you right now? from 2019-06-27T19:00

Now that's a question...but can you answer it straight away. Where are you right now in your mindset?

This Podcast breaks down the 3 main areas of mindset;

1. Technician - Doing th...

Why do you get out of bed in the morning? from 2019-06-25T18:00

So today we have focused on your Purpose, Vision and Mission.

It can seem a very daunting topic, however one that is so important and could see you make or break. 

Purpose - W...

Do You Want To Earn More? from 2019-06-14T18:00

We have a special guest Karen who is our Credit card integration specialist at Salon iQ. 

Karen has worked with Salon Owners to ensure their card machine is working as best it can fo...

Special Guest Cara Joins Us Today from 2019-06-13T18:00

So who is Cara? 

What does she do? 

What's her background?

We find out a little more about our wonderful educator Cara from starting off as an assistant learning t...

London to Manchester from 2019-06-12T09:22:12

An early morning start with a trek under the streets of London, then onto Virgin to the city of Manchester.

It's amazing how much work you can get done when others no your are busy, altho...

How Much Of Salon iQ Are You Using? from 2019-05-16T18:00

We all have good intentions to make that call and learn a little more about a certain topic. However getting round to it sometimes just takes forever or doesn't even happen. 

That's ...

Are Salon Online Bookings Increasing? from 2019-05-13T20:31:56

26% of bookings are made when your salon is closed. True or False?

Do you offer your clients to book appointments in your hair and beauty salon when you are closed?

How Many Clients Do You Need? from 2019-05-13T19:54:16

To keep your salon consistent without declining in client numbers and without any growth - how many clients do you need in your salon each week/month?

You may be surprised at the answer -...

Should You Have A Salon Booking App? from 2019-05-10T11:47:42

Booking Apps' are the way forward when it comes to making reservations whether that be for hotels, restaurants or hair and beauty appointments. 

At Salon iQ we create Salon App's des...

Planning For A Successful Month from 2019-05-08T09:17:07

I was finding that I didn't even have the time to plan, let alone plan for it to be successful.

How do you plan for a successful month? Do you just have your fingers an toes crossed and h...

Do You Offer 5* Customer Service? from 2019-05-08T09:12:47

In this episode I discuss my experience with customer service that I had today and how I was encouraged to go else where...but why?

Customer service - how do you compare?

Do you go...

Delegation...Good or Bad? from 2019-05-01T19:54:34

Delegation can be a tough thing but the best thing when done right.

It takes time to let go of certain tasks but if it means getting the job done then why wouldn't you?

Overwhelmed Or Underwhelmed from 2019-04-27T06:56:13

A day at Buxted Hotel with action coach planning our next 90 Days is the perfect day for me...

Snowblind... from 2019-04-27T06:54:31

Recruitment - Potential employees not turning up for trades tests - How do you find aiming team members for your Salon?

When did you last have a good look around your salon and actually n...

Education, Frustration and The M25 from 2019-04-27T06:47:48

Yes the frustration of ensuring our education is spot on is real...

Do you feel the same as me being sandwiched between two lorries on the M25...I hate it!

A Good Day In The Office from 2019-04-23T16:23:46

A pretty good day in the office - organise chaos and prepping for planning...if that makes sense!

A Creative Day In The Salon from 2019-04-23T16:20:29

A creative day in the salon and do you feel like a counsellor sometimes?

What do you talk about with your clients?

Do you always try to ensure the topic of the conversations is on ...

Salon Membership Plan from 2019-04-23T15:22:47

Do you run a salon membership plan already?

They are such a great idea with many benefits for both Salon Owners and our clients.

Take a listen to this podcast now to find out some ...

Lettuce And Hair Is There A Connection? from 2019-04-17T20:14:15

Lettuce and Hair is there a connection or have I gone mad? I know it sounds crazy, right? You have to listen to this Podcast to find out more. and decide for yourself!

A membership area w...

Contact Details on the Hub from 2019-04-17T09:16:55

We have now added a contact form for Salon Owners - having this form complete allows us to contact you when we need to.

It could be on our latest new features we have developed for you, i...

Hello Monday from 2019-04-16T13:24:54

So as you know being a business owner or manager a day off doesn't really exist.

You are always needing to be on the end of the phone or keeping on top of emails that ping in your inbox t...

Planning For My Next Week from 2019-04-16T13:19:52

Time management is something we all struggle with and something we can always continually learn and improve on.

I have come to the conclusion that one single person such as you or me can ...

A Day In The Life Of... from 2019-04-16T13:18:05

From working every single Saturday for the last 16 years since I left school to now wondering what to do with my time on a Saturday has left me feeling a little lost.

In this episode I pu...

An eye opener in salon today from 2019-04-16T13:15:18

I did not think I'd have such. realisation today on the reports Salon iQ offers to all our salons.

Having salons ourselves I thought we had everything in place when it came to reporting, ...

Salon Life from 2019-04-16T09:52:13

What is it like juggling all tasks when you have limited time in your hair and beauty salon?

Getting my head down and welcoming all our guests into the salon is my main goal for a Thursda...