Talking CX problems and projects - with Nicole France - a podcast by Jon Reed

Let's hear Nicole's take on successful CX projects - and the buzzwords she hates. In this edition of Enterprise Hits and Misses radio, Jon also unveils a new format he'll use frequently - the whiffs and picks countdown. Plenty of audience questions factor into this one. Note: you can see the video version of this at youtube.com/jonathanwreed

Further episodes of SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com

Further podcasts by Jon Reed

Website of Jon Reed