The problem of extreme heterogeneity in the enterprise - with Josh Greenbaum - a podcast by Jon Reed

from 2021-04-25T10:42:40

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Join for an all-in chat with Josh Greenbaum on his longstanding case for "extreme heterogeneity." And that gap between what vendors dream about (account control) versus what customers really need. And how so-called "customer success" initiatives trip on this, or not. Josh also kicks off the "blogs that matter" theme debut for the show...