Podcasts by Self-Pay Stream
Self-Pay Stream was developed to address the state of transformation that healthcare is experiencing in terms of financial responsibility. The increase in patient financial responsibility is turning patients into healthcare consumers and changing the way they pursue medical care. This podcast will focus on the new challenges being faced by healthcare organizations in this self-pay environment; from maintaining patient loyalty to optimizing recovery, we will bring together industry experts and cutting-edge data and behavioral science to provide the insights needed to stay competitive in this new evolution of patient care.
Further podcasts by Hawes Group
Podcast on the topic Wirtschaft
All episodes
Managing CARES Act Provisions and Beyond from 2020-06-17T08:00
The CARES Act is the largest economic stimulus package in U.S. History, earmarking 175 million dollars for healthcare providers. Jeff, Lisa, and Hayden talk with Tony Andrade, Partner at the accoun...
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Adapting Your Operation to the New Normal from 2020-04-06T08:30
In a time of uncertainty, leadership is all the more important. Jeff, Lisa, and Hayden talk with Tammy Bickle, Director of Revenue Cycle at Oregon Health and Science University, about leadership du...
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Large Balance Denials, Part 2 from 2020-03-20T12:35
A denial, according to HealthInsurance.org, “is the refusal of an insurance company or carrier to honor a request by an individual, or his or her provider, to pay for healthcare services obtained f...
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Large Balance Denials, Part 1 from 2020-03-11T09:00
A denial, according to HealthInsurance.org, “is the refusal of an insurance company or carrier to honor a request by an individual, or his or her provider, to pay for healthcare services obtained f...
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OK Boomer, What are You Going to do About Medicare? from 2019-12-30T05:00
The topic of Medicare tends to elicit an "Ok Boomer" response in millennials, but we haven't seen much dialogue about this program. In this episode, our hosts Jeff Johnson, Lisa Kirk and Hayden Ree...
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The Impact of Robocalls on Consumers from 2019-11-26T09:00
A recent article from Forbes reports “In the U.S. alone, there were 47.8 billion robocalls made in 2018, and is a staggering 56.8% increase compared to 2017, which is concerning for a lot of Americ...
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Why Don't People Pay Their Bills? from 2019-10-03T10:00
There’s an old adage in self-pay collections: there are three types of people; those who will pay their bills, will pay but need a nudge, and those who won’t pay. With specifics to medical bills, s...
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Nudges for Patient Financial Decision Making from 2019-08-08T09:00
Do you ever let an important decision fall through the cracks? It seems like no amount of mental reminders can help you take the next step. In this episode, our hosts Jeff Johnson, Lisa Kirk, and H...
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HFMA Special Edition: Innovation and Disruption from 2019-07-11T09:00
This HFMA Special Edition includes our podcast hosts, Jeff Johnson and Lisa Kirk, discussing innovation and disruption with conference attendees, Kelly Smith of Oregon Health and Science University...
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Patients and Digital Engagement from 2019-06-20T10:30
In the premier episode of Self-Pay Stream, our hosts Jeff Johnson and Hayden Reece, join Professional Credit’s Lisa Kirk and Stephanie Rhoades, the Director of Revenue at Oregon Medical Group, to d...
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