Podcasts by Shift podcast: Helping you rethink business transformation
Successful business transformation is taking on the demands of today while preparing for the challenges of tomorrow. In each episode of Shift, we amplify the voice of leading industry experts, to share their unique perspectives on what it takes to transform. Listen in to learn how these leaders are approaching and executing on their transformation journeys.
And for more insights on the key issues facing top executives, join us for CEO Viewpoints, a Shift podcast series exploring Canadian CEOs’ perspectives on what it takes to succeed in
today’s complex business environment.
Further podcasts by PwC Canada
Podcast on the topic Wirtschaft
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Gender diversity in tech—from awareness to action from 2022-02-21T07:34:48.393548
People generally know that gender parity makes sense. Research even shows that greater gender diversity enables organizations to have better financial performance. So why is there still such a stro...
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Using privacy to build customer trust from 2022-02-21T07:34:48.384957
Business processes rely heavily on data—which demands constant innovation and adaptation. As the digital landscape evolves and regulatory scrutiny increases, it’s critical to ensure that maintainin...
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Fostering a culture of creativity within your organization from 2022-02-21T07:34:48.382222
In this special edition of the Shift podcast, we attended Adweek’s Brandstar Awards to sit down with three honorees from some of Canada’s leading organizations:
- Uwe Stueckmann: SVP, Mark...
Understanding what your customer needs today and tomorrow from 2022-02-21T07:34:48.370263
We talk with Best Buy Canada about how the retail industry adapted to shifting customer expectations and shopping habits over the course of the pandemic.
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The era of empowerment from 2022-02-21T07:34:48.369463
In this episode, we sit down with Rizwan Khalfan, Chief Digital & Payments officer from TD Bank Group, to discuss how he is focused on empowering customers and employees. The importance of ingestin...
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Using technology as a force for change from 2022-02-21T07:34:48.368678
We talk with Vancity about their plans to address economic inequalities, the climate crisis and how technology is enabling them to be a force for change
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Exploring the benefits of community tourism from 2022-02-21T07:34:48.366642
A conversation with G Adventures Founder, Bruce Poon Tip, where we discuss community tourism, and what it means to be a responsible traveler.
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Enabling Canadian businesses to evolve and grow from 2022-01-21T20:56:59
A conversation with Rogers for Business President, Ron Mckenzie, where we discuss the current remote work model - how businesses are adapting, innovating, preparing for the future and what it means...
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Trends, Tweets & 2020 from 2021-03-16T17:52:05
In conversation with Paul Burns, Twitter Canada’s, Managing Director, taking a look back at what can only be described as social media’s most unforgettable year.
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Connecting Canada from 2021-02-12T20:15:19
In conversation with Ibrahim Gedeon, CTO of TELUS, talking about how they are building a better connected Canada and the power of 5G technologies.
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Unprecedented growth in unprecedented times from 2021-01-19T18:25:42
In conversation w/ National Bank and leading tech organization Lightspeed talking about preparing to IPO amid a pandemic.
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In the driver’s seat: How Porsche Canada is accelerating change in the automotive industry from 2020-12-10T21:38:15
In conversation with Marc Ouayoun, President & CEO of Porsche Canada about driving toward the future in a digital and ever changing world
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How BMO is prioritizing the emotional and physical wellbeing of their employees during the COVID-19 pandemic from 2020-06-29T14:20:09
In the latest COVID-19 edition of Shift podcast, guest host Sofia Theodorou, Chief People Officer of PwC Canada, sits down with guest Mona Malone: Chief Human Resource Officer and Head of People & ...
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Pivoting in a pandemic: TD bank’s showcase of operational resilience during the COVID-19 crisis from 2020-05-19T19:05:38
In the first “quarantine” edition of Shift podcast we are in conversation with Michael Rhodes, Group Head, Innovation, Technology & Shared Services, from TD Bank Group. Michael sits down with Jon F...
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The future is bright with Sun Life from 2020-02-27T14:18:35
The future is bright for the 154 year old organization Sun Life - in this episode of Shift podcast we sit down with Jacques Goulet, President of Sun Life Canada. Jacques shares how Sun Life has cre...
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City of Ottawa: Playing the game of innovation as a team from 2020-01-13T11:40:53
Learn the secret sauce on how to deliver innovation and service excellence to front line employees and citizens.
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TD Bank: community, confidence, and customer experience from 2019-11-28T10:25:27
Creating a legendary customer experience is no easy task. In this episode of Shift we are talking all things Customer Experience with TD banks Global Brand and Customer Experience Officer Tyrrell S...
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ecobee: a smart thermostat buzzing with innovation from 2019-10-31T11:41:15
Calling all gadget geeks - this episode is for you! In this episode of Shift - we have a great Canadian innovation story coming your way. We were lucky enough to sit down with Stuart Lombard, Found...
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Rebranding Scotiabank Arena from 2019-09-19T13:25:28
When it comes to sports; names like John Tavares and Kawhi Leonard have become household across Canada. But have you heard of Clinton Braganza? In this episode of the Shift podcast, you’ll meet Cli...
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Best of Shift podcast: Season 1 from 2019-07-17T14:05:06
In the final episode of Season One, host Jon Finkelstein reflects on some of the great conversations we have had over the past 18 episodes with Canadian leaders. Since its launch, Shift has feature...
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Digital Transformation of Banking in Canada from 2019-01-24T14:00
Technological advances are transforming the financial services industry. As these changes occur, so are the expectations of customers when it comes to their banking services. Neil Parmenter, Presid...
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The future of proptech from 2018-11-22T14:00
Proptech is predicted to reshape traditional real estate, with investment expected to almost double in the next year. But can technology solve some of the industry’s most pressing issues such as af...
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Taking a simple idea and scaling it big from 2018-09-27T14:00
What started as a university idea amongst friends, quickly turned into a disruptive digital invention, focused on a seemingly simple concept of knowing what’s in your water. With chemical analysis ...
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Thinking big to drive enterprise-scale transformation from 2018-09-27T14:00
When you think construction you don’t often think digital. PCL Construction and their Chief Information Officer Mark Bryant have flipped the script, creating a digital-first enterprise focused on c...
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Keeping humans at the centre of the equation: enabling accessibility in dispute resolution from 2018-09-27T14:00
Resolving justice problems can be stressful and expensive but with the technology the British Columbia Civil Resolution Tribunal has implemented, citizens now have 24/7 free online access to condo ...
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Enabling citizens with digital from 2018-08-23T14:00
In the latest episode of the Shift podcast, host Jon Finkelstein sits down with Chief Technology Officer of the City of Vancouver, Jessie Adcock. The two discuss building a “connected” city, managi...
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Keeping the customer at the center of your growth strategy from 2018-07-26T14:00
Cody Green, CEO and Founder of Canada Drives, is bringing the vehicle purchasing experience into the digital age and empowering consumers in their car purchasing decisions, at all optimal price poi...
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Building an agile cybersecurity strategy from 2018-06-13T14:00
Cybersecurity and privacy are top of mind concerns for organizations as they become increasingly digital. On this episode of Shift, host Jon Finkelstein is joined by Sean Joyce, PwC US Cybersecuri...
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Retail evolution & customer experience from 2018-05-29T14:00
The LCBO has gone from being a standalone retailer to playing a number of roles including wholesaler, ecommerce provider and soon to be cannabis retailer. In this episode of Shift, LCBO’s Chief Ex...
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Driving customer centricity in complex organizations from 2018-04-19T14:00
From family homes to large businesses, the utilities industry affects us all. In this episode of Shift, we learn about the digital revolution happening in the utilities sector. Host Jon Finkelstein...
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Change and Innovation in the public sector from 2018-03-20T14:00
There is a huge appetite to do things differently in the public sector. In this episode of Shift, Alex Benay, CIO of the Government of Canada, speaks with host Jon Finkelstein about creating a digi...
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Building a City of Innovation from 2018-02-13T14:00
Toronto has the opportunity to excel globally as a leader in nurturing and scaling innovation. In this episode of Shift, guest Councillor Michelle Holland, Chief Advocate for the Innovation Economy...
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Investing in innovation from 2018-01-15T14:00
Today’s innovation economy is fueled by the start-up scene and new businesses looking to get their big break. On this episode of Shift, guest Brice Scheschuk, CEO at venture capital firm Globalive,...
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Three key factors for a successful digital transformation from 2017-11-28T15:00
Organizations often struggle to realize the benefits of their digital investments, in many cases due to limited technology adoption. Shift’s guests Jimmy Bremner, Innovation and Transformation Exec...
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The journey to omni-channel from 2017-11-27T14:00
In this episode of Shift, guest Claire Bara, Vice President Strategy & Business Intelligence at Lowe’s Canada speaks with PwC Canada’s Jon Finkelstein about the journey to omni-channel, the ...
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The journey to omni-channel from 2017-11-27T14:00
Omni-channel has become a big buzzword, but what does it actually mean? Shift’s guest Claire Bara, Vice President Strategy & Business Intelligence at Lowe’s Canada talks about omni-channel as a jou...
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