M&P Ep. 201 Julian Wilson, Orderprotection.com - a podcast by Clint Betts, Chris Rawle, Meg Walter

from 2023-04-27T14:56

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In this episode of the Meat & Potatoes podcast Garret Clark chats with Julian Wilson, Founder and CEO of Orderprotection.com.

Orderprotection protects online consumers by ensuring their online orders. They charge a small fee that guarantees they receive the product regardless of mishandling of shipping labels or porch pirates. With much of shopping happening online they develop partnerships with direct to consumer brands large and small.

Julian has over 10 years of experience in the e-commerce industry. He worked as the Chief Technology Officer at Fashion Nova before founding Dose of Roses.

Outline of the conversation:

0:00 Introduction to Julian Wilson and Order Protection

6:30 Small to large partnerships

9:00 Customer service

12:00 Delivery system

14:30 Previous experiences

19:30 Great products sale themselves

22:00 Raising money

24:00 Working locations

30:00 Forecasting and goals

32:00 Closing remarks

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