[$4.2B Valuation] Outreach’s Founder & CEO, Manny Medina on nailing the basics - a podcast by Zendesk
from 2022-05-11T17:48:24
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When sales software company Outreach began back in 2014, there were three people making the amount of sales a team of 20 would. Today, they have 1,000 employees across the world and over 5,000 customers. We were joined by Co-Founder & CEO Manny Medina to discuss:
- Encouraging your employees to be high performers in and outside the organization
- Using feedback to understand what you’re doing right and where you can improve
- The importance of prioritizing customer retention before expansion
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