#105 - Shihan Chowdhury on 8-Figure revenues by understanding, delighting and injecting some real life into your customer experience - a podcast by Smarter Destiny Podcast

from 2021-01-31T03:00

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Shihan Chowdhury is the CIO and co-founder of Power Media Group, a multimedia marketing company that has 4 K brands under its umbrella, each one generating between 7 and 8 figures revenue. Shihan is an expert on building amazing ecommerce brands that perform. Today he will share his proven-steps to grow an ecommerce business, and how focusing on customer service and understanding the “why” can be the key to get people to come back



  • Bullet points

  • 00:40 - Intro

  • 02:24 - The start as an entrepreneur

  • 06:30 - Shifting from teas to supplements: differences and similarities

  • 09:27 - The social algorithm

  • 12:50 - The team

  • 14:36 - The steps to building an ecommerce brand

  • 18:34 - Getting people to come back

  • 23:11 - Mimicking the in-store experience online

  • 24:36 - Making ecommerce personal

  • 26:00 - Understanding your clients: segmentation tools

  • 27:29 - Where to find out more

  • 29:53 - Rapid fire question round

  • 29:48 - If you ever had to start again, how would you make your money?

  • 30:24 - What is the most common or biggest mistake leaders make?

  • 31:10 - Who is the best leader ever (alive or dead) and why?

  • 32:21 - How do you hire top talent?

  • 33:26 - How do you evaluate a good business deal?

  • 34:16- How do you identify a good business partner?

  • 35:01 - What is one of your proudest moments?

  • 35:48 - What is one interesting fact about you that not many people would know?

  • 36:57 - What daily routines do you have (morning or evening) that have helped make you successful?

  • 38:21 - What book (or books) changed your mindset or life?

  • 38:46 - What is the most exciting question you spend your time thinking about?

  • 41:08 - What advice would you give your younger self?

  • 41:46 - What was your biggest challenge starting in business and how did you overcome it?

  • 42:47 - What unusual or underrated food or drink should more people try out?

  • 44:32 - What makes you happiest?

  • 45:31 - Any asks or requests for the audience?

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