Episode 4: Loyal customers deliver 23% more profit, and returning Happy customers spend a massive 67% more than new customers - a podcast by Michael Mateer

 Loyal customers deliver 23% more profit, and returning customers spend a massive 67% more than new customers #fact

#communicate with your customers no matter what...

Sally Roberts giving some great #advice in this clip 

If you #elevate your #customerexperience and reduce frustration, you're going to have #happier #customers and more #profitable #business.

Not only do happy customers spend more with your brand, but they are also more inclined to #recommend your company to friends and family and we all know word-of-mouth is best.

Further episodes of SME Marketer

Further podcasts by Michael Mateer

Website of Michael Mateer