7 Types of Clients You Should FIRE Today! - a podcast by April Wilhelm

from 2020-07-14T09:00

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In today’s episode, you will learn about 7 different types of clients that you should definitely avoid. Most people think “Oh I’ll just take every client, I can handle it”. Well, I have to say from my experience, that's not always the case. Some clients make your life so much worse, and no amount of money can make up for it. Today I’ll go over the top 7 types of clients that I’ve dealt with over the years. And also how to deal with these client types.

Listen in to discover what different types of clients are out there and who you should steer clear of. And how to deal with them if you’re already stuck with them!

What you will learn:

  • [1:16] Client Type Number 1: Ms. Perfect - She knows everything, she’s a jack of all trades and most importantly...will NOT let you do your job!
  • [2:26] How To Deal With Ms. Perfect - Let her join the team, and understand why she has a layer of mistrust.
  • [4:00] Client Type Number 2: Mr. Entitled - He thinks he’s entitled to ALL of your time, regardless of if he’s paying it or not.
  • [5:03] How To Deal With Mr. Entitled - You have to use crystal clear communication!
  • [5:42] Client Type Number 3: Mr. Unrealistic - You all know this one, he’s the one that expects you to grow his Instagram to over 10k overnight, all for the lowest price possible.
  • [6:12] How To Deal With Mr. Unrealistic - You have to have a CLEAR scope of work in your contract. You will get taken advantage of the second your contract becomes vague and open-ended.
  • [6:55] Client Type Number 4: Ms. Invisible - This one will become a ghost the second you need something from them. They will be unavailable for weeks and then come back to you asking why the project is taking so long.
  • [7:30] How To Deal With Ms. Invisible - You need to establish a STRONG communication plan. Make sure you go over WHERE and WHEN you'll communicate.
  • [8:44] Client Type Number 5: Mr. No - He will consistently tell you that your idea won’t work for his business. No matter what you try to do, you will only get one response back: no.
  • [9:13] How To Deal With Mr. No - Instead of proposing one of your ideas, simply lead him to come to the conclusion himself.
  • [10:15] Client Type Number 6: Mr. Indecisive - This one is pretty self-explanatory, he will always be unsure. Or worse, he will approve a project and then come back saying he doesn’t like the idea anymore.
  • [11:05] How To Deal With Mr. Indecisive - Give him the minimum information that is required to make a decision. This might seem straight-forward but the more information and data that is given to him will result in him shutting down or closing up.
  • [11:44] Client Type Number 7: Ms. Blemish - This one you’ll get bad vibes with BUT she will convince you that this time will be different. But unless you wanna go through the same pain of firing this client over and over again, you should probably take a pass on this client!
  • [12:38] How To Deal With Ms. Blemish - The contract is the most important thing when it comes to this client. You need airtight clauses for the scope of work and deliverability. You don’t want anything falling through the cracks with this one!
  • [13:15] How to avoid clients that you need to fire altogether!

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