CEO Values - a podcast by WHRO Public Media

from 2019-10-23T00:04

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Consumers, like it or not, make choices based on CEOs. Recently, a school rejected a free lunch from Chick-fil-A because of the owner’s anti-LGBT stance. The company has tried to stay out of the fray over the owner’s conservative values, but the reality is the company is privately-held and reflects the owner’s values. But does a public company deserve consumer backlash? Public company Papa John’s lost sales over its founder’s racist comments. Dick’s Sporting Goods CEO ordered the removal of assault-style weapons from stores, destroying over five million dollars in inventory rather than allow someone else to sell them. Sales declined two hundred and fifty million dollars afterward as some consumers protested the move. Like it or not, consumers do make choices based on CEO actions.

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