Podcasts by SuperOffice-podden
The SuperOffice podcast. Created with a passion for people who love sales, marketing, and customer service. We give you stories from the inside and outside of the SuperOffice community. Season 2 in English.
Further podcasts by Hans Chr. Grønsleth
Podcast on the topic Wirtschaft
All episodes
39: SuperOffice AI Labs and practical use of generative AI | Filip Norman from SuperOffice from 2023-11-30T22:00:36
In this episode of the SuperOffice podcast, we discuss generative AI and how this will transform the work you do in SuperOffice. We discuss our 1st generation AI and now our 2nd generation AI. T...
Listen38: The new follow-up dialog | Ester and Filip from SuperOffice RnD from 2023-11-17T16:54:26
In this episode, I talk with one of our product managers, Filip Norman and one of our product owners, Ester Kater Jonsson, from the RnD department in SuperOffice. They listen to customer feedback a...
Listen37: Close more deals with video messaging | CEO and co-founder Øystein Hansen of Mailvideo from 2023-10-23T13:34:09
Video messaging is a tactic and tool to use to close more deals. In this episode, we discuss with CEO and co-founder Øystein Hansen of Mailvideo how to get your message across. Video messaging work...
Listen36: Creating a business case that matters to the C-suite | Charlotte Blicher, CMO at Digizuite from 2023-05-19T16:43:52
In this episode, we discuss how you can build a business case that matters to the C-suite. My guest Charlotte Blicher started in sales and has climbed the ladder in marketing. She is now CMO at ...
Listen35: How to make use of ChatGPT in B2B | Salvador Baille from 2023-05-03T15:53
AI or ChatGPT is the buzzword in business today. Salvador Baille is an expert in innovation and technology leadership. In his conversation with our host of the SuperOffice podcast, Hans Chr. Grø...
Listen34: How to build a revenue pipeline on LinkedIn. Miniseries 3:3 with Steven Macdonald from 2023-04-26T14:51:31
This episode concludes the miniseries on How to build a revenue pipeline on Linkedin by Steven Macdonald and myself. We recommend you listen to parts one and two of the miniseries to get the who...
Listen33: How to build a revenue pipeline on LinkedIn. Miniseries 2:3 with Steven Macdonald from 2023-04-21T15:04:47
In this episode, Steven Macdonal shares more practical tips on building a revenue pipeline in LinkedIn. Steven has a long experience doing that and shares practical tips as our discussion progre...
Listen32: How to build a revenue pipeline on LinkedIn. Miniseries 1:3 with Steven Macdonald from 2023-04-14T15:58:40
Welcome to the SuperOffice podcast! I'm your host, Hans Christian Grønsleth, and today we have a very special guest joining us. Steven Macdonald is an expert in digital marketing, and he'...
Listen31: News in Request management, create and edit documents on your Mobile CRM and magic scripts | Erik Eide Product evangelist from 2023-02-17T15:10:37
Thanks for listening to the SuperOffice podcast. In this episode, our host Hans Chr. Grønsleth will talk to our Chief evangelist Erik Eide about three topics. An exciting new version of Request man...
Listen30: Virtual prospecting | Michael Ærø from Implement Consulting Group from 2023-02-01T15:03:18
In this episode of the SuperOffice podcast, our host Hans Chr. Grønsleth talks to Michael Ærø from Implement Consulting Group. Michael has a long experience in sales development and is a true champ...
Listen29: Account-based marketing | Fredrik Selander CMO at SuperOffice from 2022-12-30T13:50:52
Account-based marketing is a focused approach to B2B marketing in which the marketing and sales teams work together to target best-fit accounts and turn them into customers. In this episode, our ho...
Listen28: Helping customers solve problems | Vaida and Donatas from 2022-10-28T14:50:01
Solving problems for customers is vital for all companies. In this episode, HC has a conversation with two experienced support agents. We discuss topics like:
- What kind of services... Listen
27: How to get started with Marketing | Sandra Ugland from 2022-10-14T15:25:53
In this episode, I talk with our own Sandra Ugland. She's the go-to person when customers want to get started with Marketing. We discuss what it is, and how to get started and Sandra shares some ti...
Listen26: What can sales people learn from Casper Ruud | Øivind Sørvald from 2022-10-05T20:24:21
Casper Ruud is ranked number 3 in the world of tennis. His dedication and his team's effort are making him improve a little bit every day. Can salespeople and sales coaches learn something from ...
Listen25: New marketing dashboards and introducing Sales targets | Erik Eide from 2022-08-02T21:45:15
A nice discussion for CMOs, CEOs and CROs. What? Simply how to succeed with new marketing dashboards and our new sales targets. --- Send in a voice message: https://podcasters.spotify.com/pod/s...
Listen24: Product features and benefits first half 2022 with Erik Eide from 2022-07-26T10:00:08
More on document management, Sharepoint integration, create your own archives, configure screens, join pilot programs and improve customer relations with CallerID and more. --- Send in a voice ...
ListenS5 E2 [ENG] Five features that will improve your business in 2022, part 2 from 2022-01-14T16:56:18
This is part two of my conversation with our Product director Erik Eide on the most important news in the SuperOffice CRM suite in 2021. If you have not yet listened to the previous episode, I reco...
ListenS5 E1 [ENG] Top 10 new features to improve your CRM, part 1 from 2022-01-07T17:05:30
Welcome to Season 5 of the SuperOffice podcast. What a year we have had in the SuperOffice RnD department. Great new innovations ready for our customers. Yes, we heard you. And we now deliver cool ...
ListenS4 E1 [ENG] Florian Lauterbach from Hammerglass AB on using SuperOffice for a year. from 2021-03-31T06:37:47
What is the SuperOffice Customer Engagement Platform? HC tries to uncover the needs for this and Florian shares why they chose SuperOffice. What makes Hammerglass win over competiton selling to wor...
ListenS3 E7: [ENG] Migrating our own SuperOffice to the cloud, part 1 from 2020-11-10T22:21:43
95% of all new SuperOffice customers choose our saas solution, CRM in the cloud. More than 1000 customers have already migrated to the cloud. Now SuperOffice can walk-the-talk. I invited into my st...
ListenS3 E6: [ENG] Increase customer loyalty with the Net Promoter System. HC and Maik Smolen. from 2020-10-28T22:26:04
What is the S in NPS? Do not focus on the score, but make sure you put in place a system. That's what creates a culture of listening to customer feedback, trying to understand the issues, act on...
ListenS3 E5: [ENG] New hot features with Erik Eide from RnD. from 2020-10-14T15:33:08
Our product director Erik Eide talks about some new central SuperOffice features with host Hans Chr. Grønsleth. Listen to what RnD has been working on tor the past months. Brand new ways of sear...
ListenS3 E4: [ENG] Business talk with CEO of SuperOffice, Gisle Jentoft. from 2020-07-14T14:13:30
Our host Hans Chr. Grønsleth finally got CEO of SuperOffice, Gisle Jentoft into the SuperOffice-podcast studio. Listen in on three topics covered on Covid-19 effects, the new solution called Genera...
ListenS3 E3: SuperOffice G9, lansering av en ny generasjon CRM from 2020-06-18T22:37:59
Med i studio har vår vert Hans Chr. Grønsleth med seg radarparet Øyvind Urdal (konsulentsjef) og Jan Andersen (product wizard) i SuperOffice Norge AS. Vi snakker om den helt nye SuperOffice som rul...
ListenS3 E2: Hvordan bygger du et Growth Mindset med Jon Ivar Johansen from 2020-05-08T10:36:28
Knekker du endringskoden kan du lære og mestre det du vil står det i undertittelen til boka Endringskoden av Jon Ivar Johansen. HC har lest boken sammen med kollegaer i SuperOffice Norge og i de...
ListenS3 E1: Kriser skaper innovasjon med Øivind Urdal from 2020-04-22T16:39:07
I denne episoden av SuperOffice-podden, forteller Øivind Urdal, konsulentsjef i SuperOffice Norge litt om hvordan Korona-krisen skaper grobunn for innovasjon. Vi snakker om om hvordan det er å j...
ListenS2 E6: How Corona changes the way we work with Erik Eide, CPO SuperOffice from 2020-03-20T15:16:04
It has been a special week. All over the globe. While some industries and businesses have to close their door, others have to move to the home office. Disruption on one side. Steep learning curv...
ListenS2 E5: CEO Einar Gynnild, Data Driven Business Performance. from 2019-12-13T16:24:37
«If you can’t measure it, you can’t manage it» said Peter Drucker. In this conversation HC and Einar talks about KPIs and metrics, trends in sales analytics, the drop in marketing consents after GD...
ListenS2 E4: How to create apps for SuperOffice. CEO Pierre van Mever shares his story with HC. from 2019-12-08T22:29:38
Pierre shared his journey to becoming the first app developer on the SuperOffice app store. Hear his thought on how to develop great apps, his 7 tips to succeed and get to know how they go from ...
ListenS2 E3: Improve your sales with social selling HC talks with LinkedIn expert Jan Willem Alphenaar. from 2019-11-27T17:22:20
Social selling works. You just need to get started. Inform, inspire and educate. Get your profile up to date, work on your network, be relevant, dare to invite CEOs and put some magic sprinkle o...
ListenS2 E2 English: Michael Ærø and the Customer Revenue Optimization Benchmark study 2019. from 2019-10-30T19:12:18
Hans Chr. Grønsleth invited Michael in for a chat about key findings in the report. Spicing it up with Michael’s experience to make it actionable for you. To succeed, companies must deliver valu...
ListenS2 E1 English: How business automation can improve your business. Jan Andersen. from 2019-10-18T15:51:08
Everyone talks about going digital. Setting up more automation in CRM and Service can help you free some time on routine tasks and get more value and quality into your business. Evangelist Jan A...
ListenE7: Hvordan lykkes med rekruttering i IT-bransjen, med Jan Petter Hagberg. from 2019-07-05T14:46:40
Alle trenger dyktige IT-hoder. SuperOffice utvider med flere dyktige utviklere, testere, tekniske forfattere og produkteiere. Både på junior og seniornivå. Hvordan tiltrekker bedrifter talent? H...
ListenE6: Hvordan utvikle gode selgere og salgsteams, med Michael Ærø. from 2019-06-28T14:42:27
Forbedring er en «never ending journey». For å lykkes med salg må du bidra med noe ekstra. Du må engasjere og være positiv. Forstå kundens business, kunne snakke business og synliggjøre verdi. Og s...
ListenE5: Hvorfor det er viktig og riktig med en sky-strategi. from 2019-06-21T15:25:50
Hva er fordelene med å flytte SuperOffice til skyen? Ledergruppen i SuperOffice med Camilla Bommen, Jan Andersen og Øivind Urdal tar deg gjennom hva du må huske på. Digital transformasjon, alltid o...
ListenE4: Hva skal til for å beholde dine kunder. Samtale med Cathrine Gundhus Dyrberg fra SuperOffice. from 2019-06-14T15:19:28
Hør hva CX betyr og hvordan vi jobber struktuert mot alle våre kunder. Vi snakker om muffin-møter og Orphans. Er dette stammespråk eller gir det innsikt i hvordan din bedrift kan ta bedre vare på o...
ListenE3: CRM handler ikke om "features and functions" men om løsninger som støtter opp om strategien. from 2019-06-07T22:28:01
Bli med i en samtale om hva som skal til for å lykkes med CRM. Tjenestedirektør Øivind Urdal har gjort alt. Support, supportsjef, løsningsarkitekt og nå ansvarlig for alle konsulenter i SuperOffice...
ListenE2: Hvordan vi leverer og sikrer en best mulig support-opplevelse til vår kunder. from 2019-05-31T15:57:16
En samtale med Stein Ove Sektnan om hvordan vi har endret oss for å levere raskere og bedre support til våre kunder. Vi diskuterer hvordan kunder kan få hjelp gjennom selv-hjelp. Hva er beste og ra...
ListenE1: Hva er viktig når vi utvikler SuperOffice for alle våre kunder. from 2019-05-25T11:31:03
Dagens gjest er produktdirektør og evangelist Erik Eide i SuperOffice. I samtale med Hans Chr. Grønsleth dekkes områder som produkt-strategi, viktigheten av fakta og ikke bare følelser når nye funk...
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