"Customer Support Algorithms" with Brittany Naylor of Evernote - a podcast by Summatti

Brittany Naylor of Evernote joins us to talk about the best way to find support tech, what Brittany learnt from technical support at Apple and Evernote's support algorithm that auto searches for potential churn risk.

Further episodes of Support Ops Simplified

Further podcasts by Summatti

Website of Summatti