"Why People Don't Care About Gift Cards" With Ryan Steinberg of Intercom - a podcast by Summatti
from 2019-11-26T10:00
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Ryan Steinberg of Intercom joins us to talk about why people don't care about your gift cards, how support agents could game their CSAT scores and analysing negative CSAT scores by service or product issues.
Further episodes of Support Ops Simplified
Further podcasts by Summatti
Website of Summatti