(Surpass 19) Surpass Community Experiences with Toni Brooks from NCFE - a podcast by BTL

Long-standing Surpass Community members NCFE provide an introduction to their organisation, and how their customer service ethos makes them stand out from the crowd. Toni also discusses NCFE’s work to-date with BTL, and the recent move to Surpass 12 which was achieved within 3 months of launching the project thanks to a dedicated project team and support from BTL.

See Toni's full presentation at conference.surpass.com today.

Further episodes of Surpass Community Assessment Podcast

Further podcasts by BTL

Website of BTL