Creating Learning Experiences that align with the Business w/ Daniel Gandarilla - a podcast by Andy Storch

Bio:


Daniel is the Chief Learning Officer at Texas Health Resources, the largest faith based nonprofit health system in the United States with a team of more than 25,000 employees. Texas Health was has won numerous awards for being a great place to work.As CLO, Daniel and Daniel is for the strategic oversight of leadership and management development programs and initiatives, clinical and business education programs and initiatives, continuing medical education, medical libraries, and other system education and training initiatives provided by Texas Health Resources University.


Daniel was recently featured on the cover of Chief Learning Officer Magazine for transforming the learning culture, tearing down silos and saving millions of dollars in the process.He has a BA and Masters from Stanford and MBA from Texas Christian’s MJ Neeley School of Business.


Expertise:Finding common ground and problem solving


Gaining buy in from execs and using relationships to advance strategyNotes:


Daniel’s background teaching English in Mexico and high school in CaliifroniaHow Daniel moved into adult learning, MBA and learning roles


How Daniel moved up to CLO so fastAdvice to always do the job above you


The centralization and continuing medical education going on at Texas HealthHow Daniel transformed the learning culture at Texas Health


How they centralized the organization to oversee hospitals vs specializationsThe Learning and Education Cabinet that they created with other executives


They used Deloitte literature to help the “modern learner” and gave poker chips based on thatWhy Daniel refers to himself as the Chief Time Officer because he is always thinking about mindshare


How and why they connect learning programs to company strategyHow to say no and give options to get to yes


Want to make sure resources are dedicated to core processes and servicesThey use some vendor partners for leadership development and continuing education and try to customize as much as possible


Rolling out situational leadership and make it look like Texas HealthThe Education Advancement Program and how it helped with centralization


How and why Texas Health centralized all of the regional training to streamlineHow lack of personal ownership and manager accountability can cause problems


Daniel’s greatest accomplishment of centralizing learningThe Change Management approach on the horizon


Daniel’s mistake of creating a program that bombedWe really learn best from experience


Trend: Augmented (more than virtual) reality and chatbots to help employeesThe robots that manage the managers


Book: What the Dog Saw by Malcolm GladwellAdvice: Show up, work hard and figure out how to work with the right people


Advice: Make sure you are solving the right problemLinks:


Book: David and Goliath by Malcolm GladwellBook: Freakonomics by Steven D. Levitt


For questions, comments and guest suggestions, contact the host, Andy Storch, at storch@advantageperformance.com

Further episodes of Talent Development Think Tank podcast

Further podcasts by Andy Storch

Website of Andy Storch