Boosting Digital Sales Through Loyalty - a podcast by TBX Digital Inc.
from 2020-11-24T18:14:36
We always hear about "loyalty," but not many businesses truly understand what it is, and how to succesfully implement these programs to drive maximum benefit. Loyalty programs are a:
1- points based, spend based, or visit based reward program for customers, AND
2- A marketing engine to entice and solicit behaviours from customers Many businesses forgot about point # 2 above - and that is where you actually drive incremental revenues.
In this video, we discuss the 4 fundamental drivers of implementing and deploying a successful loyalty program for your business.
These drivers include:
- Aligning to the business objective
- Loyalty construct
- Implementation and integration
- segmentation and campaigning
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