Boosting Digital Sales Through Loyalty - a podcast by TBX Digital Inc.

from 2020-11-24T18:14:36

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We always hear about "loyalty,"  but not many businesses truly understand what it is, and how to succesfully implement these programs to drive maximum benefit.  Loyalty programs are a: 


1- points based, spend based, or visit based reward program for customers, AND


2- A marketing engine to entice and solicit behaviours from customers  Many businesses forgot about point # 2 above - and that is where you actually drive incremental revenues. 




In this video, we discuss the 4 fundamental drivers of implementing and deploying a successful loyalty program for your business. 


These drivers include:


- Aligning to the business objective


- Loyalty construct


- Implementation and integration


- segmentation and campaigning

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