E5: Humanizing the Customer Experience with Bryan Reynolds - a podcast by Eric Hills and Dave Polakowski

How do we support customers in a meaningful, empathetic and human way amid a global pandemic? Director of Sales Operations, Bryan Reynolds, discusses the notion that customer experience and human experience should be viewed as the same. Focusing on the customer journey as it pertains to society versus just your business is key to retaining your base. 
Read the blog for more information on the HX https://www.linkedin.com/pulse/humanizing-customer-experience-bryan-reynolds/

Further episodes of AppDirect Talks Tech

Further podcasts by Eric Hills and Dave Polakowski

Website of Eric Hills and Dave Polakowski