Social Media Compliance: Time for Regulation? - a podcast by Bonnie D. Graham

The buzz: Social regulation?
Social media has given customers a powerful voice that can make or break your brand reputation in a virtual heartbeat. If you’ve suffered their slings and arrows, did you succumb to the temptation to fire back? Hold the presses. Let’s evaluate social risks, rewards and regulation.
The experts speak.
Raluca Druta, TEC: “Instead of seeking the explanation in a general conception of the law […] it seemed to me far wiser to look at the workings of Power. I was concerned not with some omnipresent power,[...] but with refinement, the elaboration and installation since the seventeenth century, of techniques for 'governing' individuals. (Michel Foucault)
Tim Barker, DataSift: “The future is already here — it's just not very evenly distributed.” (William Gibson, author)
Todd Wilms, SAP: “For now, let your company compass be your guide. Regulation will come, so enjoy the self-regulated freedom while it lasts.
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