The best way to help is often just to listen | Sophie Andrews - a podcast by TED

A 24-hour helpline in the UK known as Samaritans helped Sophie Andrews become a survivor of abuse rather than a victim. Now she's paying the favor back as the founder of The Silver Line, a helpline that supports lonely and isolated older people. In a powerful, personal talk, she shares why the simple act of listening (instead of giving advice) is often the best way to help someone in need.

Further episodes of TED Talks Society and Culture

Further podcasts by TED

Website of TED