MBA1077 How to Have a Faster Support Response Time + Free Ride Friday! - a podcast by Omar Zenhom

What’s taking so long? If your customers are asking themselves this question, your business has a problem. Customer support is all about speed, especially for certain kinds of software products. Without fast, reliable support, your customers may not choose to remain customers for long. Instead, they’ll become part of your churn — the rate at […]

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