MBA1455 Q&A Wednesday: How do I deal with a customer that threatens me? - a podcast by Omar Zenhom

Online bullying: it isn’t just for middle schoolers. Every business will eventually have a customer who turns rabid, threatening to blast your company all over the Internet if you don’t cave to their (often unreasonable) demands.  Here’s what to do next. It’s Q&A Wednesday, and one of our listeners has a disgruntled customer who wants […]

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